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Fremont Toyota - Service Center

Fremont, CA

4.6
3,640 Reviews

3,640 Reviews of Fremont Toyota - Service Center

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December 09, 2020

We appreciate Ramiro (service consultant) hence we come back here for the car service. However the cost to service an old car (2012) that has no issues is just too high to ignore nor swallow ($200+) at 54 More

by laroche
Recommend Dealer
Yes
Employees Worked With
Ramiro, Service Consultant
Dec 14, 2020 -

Fremont Toyota responded

Thank you for your thorough feedback! We always appreciate hearing what our customers have to say and strive to provide the best experience possible. Our certified, knowledgeable technicians provide the utmost care and quality for your vehicle. We're glad you enjoyed working with Ramiro.

December 08, 2020

I was satisfied with the service provided, especially from the Assistant Service Manager Steve Sako. He helped answer many questions of mine, and I would recommend anyone to Fremont Toyota. More

by THERMAJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Dec 10, 2020 -

Fremont Toyota responded

Thank you for taking the time to leave us such a great five-star review! We're glad Steve was so helpful during your recent service with us!

December 07, 2020

Great service and the poeple are so friendly.. service department was great fast and easy... fyi maybe your sodas should be free... thanks... will be back More

by JDIAZJR89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in the service department
Dec 08, 2020 -

Fremont Toyota responded

Thank you so much for this valued feedback, and we are so glad to hear your service was great and fast. We'll be sure to share this feedback and recommendation with management. Thank you for choosing and continuing to choose Fremont Toyota.

December 05, 2020

I was not surprised it was exactly what I expected a quick and excellent service. It is what always I expected and experienced with Toyota. More

by ZPLOSCARU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Stravers, Pasha (PJ) Alimohammadi , Mike Razvan
Dec 07, 2020 -

Fremont Toyota responded

Wonderful to hear! We are glad that your service was excellent. We strive to please our guests!! Thank you for your business and come again soon.

December 03, 2020

Excellent customer service. On-time delivery of the serviced vehicle with Lyft service from the dealership to work and then back to dealership. Called when the service was completed. More

by ALLEN.CHUN18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PHILIP STRAVERS
Dec 07, 2020 -

Fremont Toyota responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you. Thanks again!

December 02, 2020

The oil change maintenance and diagnosis of break problems service is very professional. I walked in on Tuesday morning at 7 am and asked for oil change and 13 points maintenance service. I downloade More

by TWITTER1682011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pasha (PJ) Alimohammadi
Dec 03, 2020 -

Fremont Toyota responded

Thank you for this awesome feedback from your recent service experience. It's great to hear how much you enjoyed the professional and quality manner in which your oil change and brakes were handled. It was a pleasure working with you and we hope to help with any future automotive needs!

December 01, 2020

Fantastic customer service! Friendly knowledgeable staff. My Sienna was serviced in a timely manner. It was a great overall experience. Thank you Fremont Toyota! Sandy Tram More

by SKT511
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey (service writer)
Dec 02, 2020 -

Fremont Toyota responded

Thank you for sharing your kind words with us! We are delighted to see that our team helped you have a wonderful service appointment. We look forward to serving you again in the future!

December 01, 2020

Fantastic customer service! Friendly knowledgeable staff.Worked with Ramiro Orazco. Great professionlism. My Sienna was serviced in a timely manner. It was a great overall experience. More

by RAJEEVDHIR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orazco
Dec 02, 2020 -

Fremont Toyota responded

Thank you for your 5-star review! We are happy to hear that Ramiro and our service team took such great care of your Sienna during your recent appointment. Thank you for choosing Fremont Toyota for your service needs!

December 01, 2020

Quick response and good service. Need inform customer in advance to reduce gas before replace gas pump. Car sales price too high and over charge me more than $2000 2 years ago even I traded in my old miniv More

by RAY_CHEN1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naim Noori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Fremont Toyota responded

Thank you for the feedback, Ray! We're glad you found the received service to be quality. If you'd like to discuss the pricing in further detail, please feel free to reach out to our team. Thanks!

November 25, 2020

Had reported the flat tire sensor was not working. When I picked up the car, it was not fixed. Call the advisor--was told they need to diagnose the issue again. He did not seem to care. Was going out o More

by AHTSUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will not list name
Nov 30, 2020 -

Fremont Toyota responded

Thank you for sharing these comments with our team. We regret hearing that we may have inconvenienced you in any way during your recent service experience. If you’d like to discuss this in further detail, please feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

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