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Fremont Toyota - Service Center

Fremont, CA

4.6
3,641 Reviews

3,641 Reviews of Fremont Toyota - Service Center

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November 25, 2020

Had reported the flat tire sensor was not working. When I picked up the car, it was not fixed. Call the advisor--was told they need to diagnose the issue again. He did not seem to care. Was going out o More

by AHTSUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will not list name
Nov 30, 2020 -

Fremont Toyota responded

Thank you for sharing these comments with our team. We regret hearing that we may have inconvenienced you in any way during your recent service experience. If you’d like to discuss this in further detail, please feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

November 25, 2020

Working with Sara was a smooth experience. She knows what to recommend.. it was a quick service. faster than expected. hope to get the same quality of service in future. thanks More

by GITASAM2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sara
Nov 25, 2020 -

Fremont Toyota responded

Thank you for the review! We're glad that we could provide a good, smooth experience. We look forward to seeing you again!

November 23, 2020

I have been doing my service with Fremont Toyota for a very very long time. Good service and great people. Ramiro is my favorite service manager. More

by KKTWYP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro
Nov 24, 2020 -

Fremont Toyota responded

Thank you for the review! We're glad that Ramiro has been able to provide you with pleasant experiences and that you enjoy our team as a whole. We appreciate you making the choice to continue working with our team and we look forward to assisting you with any future needs.

November 23, 2020

I had a bad very experience, I took my 4runner in for recall and now the check engine light came on. Can't get ahold of anyone because they are closed More

by BALCARAZ64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Saku
Nov 24, 2020 -

Fremont Toyota responded

While we appreciate you taking the time to leave us a review, we’re disappointed that you have not been able to get in touch with our team to get the necessary assistance. In order to get the help you need, you can contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

Nov 24, 2020 -

BALCARAZ64 responded

I had to take my truck back for them to fix it correctly, i told them what i had read on google from other people who had the same problem. When I picked up my truck they said it was a hose that was not connected correctly. Just like i had told them.

November 21, 2020

I have been doing my service with Fremont Toyota since 1997 on my 3 cars. Excellent service, great people and spacious waiting room !! I recommend to my friends all the time. More

by SLIAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro
Nov 23, 2020 -

Fremont Toyota responded

Thank you for the wonderful review and for your recommendation! We are glad to hear that you have been such a loyal customer of our service department. We will let our service team know to keep up the good work. Thanks again and we look forward to your next visit.

November 19, 2020

Dropped car with no oil leaks. Later, I was informed that my Camry has oil leaks and is non-drivable. I must spend $800 to get it fixed without choices. Will not go back. More

by KYAN2000
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Nov 20, 2020 -

Fremont Toyota responded

While we appreciate your feedback, we regret hearing you were unsatisfied with the outcome of your recent experience with our team. We would like to further discuss your experience so we can best understand your persepective regarding your Camry. At your convenience, please contact out General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

November 19, 2020

I am happy with this service. I had service for oil changed with multi inspection. I am very satisfied this time. thank you very much! More

by SARAXIE2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fahim Ahmad
Nov 20, 2020 -

Fremont Toyota responded

Thank you for choosing us! We look forward to future visits!

November 18, 2020

Sara and team was very helpful. Everyone was on time and I was quickly attended to. I had a complaint of a noise and the tech rode with me to see if he could hear it as well which he did. That was a relief More

by Alan Davila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tello
Nov 19, 2020 -

Fremont Toyota responded

Alan, thank you for your 5-star review! We are pleased to hear that Sara and the rest of our team helped resolve the issue with your vehicle! Please let us know if there's anything we can assist you with in the future. Thanks for visiting us!

November 18, 2020

Fremont Toyota has been servicing our vehicles for 10+ years. They are a top notch service team, and I always trust that their recommendations are based in need and fact vs. what a service team wants to More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Nov 19, 2020 -

Fremont Toyota responded

Thank you for your kind words, Sarah! It has been our pleasure working with you for over ten years! Mark and the rest of our service team truly enjoy providing you with excellent service time and again. Please let us know if there is ever anything we can assist you with. Thank you for your continued business with us!

November 17, 2020

Ramiro Orozco is an excellent service manager. I drove in and only had to wait less than 5 minutes before my service manager was helping me. I had no ride home or to the dealership so he set me up with L More

by JKASSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Nov 18, 2020 -

Fremont Toyota responded

That's excellent, and so is Ramiro. We are so glad to hear that he made your service visit prompt and accommodating. Thank you for choosing Fremont Toyota, and we'll be sure to share this feedback with Ramiro.

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