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Fremont Toyota - Service Center

Fremont, CA

4.6
3,749 Reviews

3,749 Reviews of Fremont Toyota - Service Center

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March 03, 2021

I am very happy with the service I received yesterday. It was prompt and quick and I had excellent customer service. I am very Happy! Thank you! More

by HVISON
Recommend Dealer
Yes
Employees Worked With
Reza Khan
Mar 04, 2021 -

Fremont Toyota responded

Thanks for coming in! Glad the service visit went well and we look forward to seeing you again!

March 03, 2021

Worse experience ever with the service worker micky I’m actually writing a formal complaint letter to Mark Hashimi to avoid other customers have the same horrible experience we had. Such a rude arrogant pe More

by garciavaleria92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micky
Mar 04, 2021 -

Fremont Toyota responded

Valeria, thank you for taking the time to share your candid feedback with our team. We’re sorry to learn that you were disappointed in how your service was handled. We take customer care extremely seriously so we would like an opportunity to further discuss the experience with you. You can certainly reach our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

March 03, 2021

It was great experience. They have helped me in every aspect i was looking for. It was convenient for me to get the service. Thanks. More

by ABWAHEEDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza khan
Mar 04, 2021 -

Fremont Toyota responded

Awesome to hear the service was great! Thanks for coming in and we look forward to seeing you again!

March 03, 2021

The service advisor is great with the experience. I told him the problem I had with my car and he explained to me about the potential issues. I got my car service done within my expected time. More

by LAWTAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Fremont Toyota responded

Thank you for taking the time to leave us a 5-star review! We appreciate getting customer feedback and love to hear when our team helped make experiences with us positive. We look forward to the next time we get to work with you.

March 01, 2021

Reza was super helpful and his approach is always customer driven. I would highly recommend everyone to check with Reza for their car services at Toyota Fremont. More

by ABIDCHAUDHARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Khan
Mar 02, 2021 -

Fremont Toyota responded

Thank you for leaving us this great review! Reza is a great asset to our team and was more than happy to help. Please let us know if there is anything else we can do for you, and we hope to see you again soon!

February 27, 2021

Good and excellent service from Toyota Fremont and they completed my first service in 20 minutes I like to visit Fremont Toyota again Thank you More

by AMRISH.CHIMMANI
Recommend Dealer
Yes
Employees Worked With
Raja
Mar 02, 2021 -

Fremont Toyota responded

This is what we love to hear! We appreciate you taking the time to share this feedback with us. We look forward to the opportunity to work with you again soon!

February 26, 2021

Steve Sako is the best. The service advice was thorough, timely and efficient. I appreciate the time taken to explain the service elements needed as well as the professional and friendly approach provided. More

by GAMARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako - Service Department
Mar 01, 2021 -

Fremont Toyota responded

Thank you for choosing Steve Sako and Fremont Toyota's service department. We are so glad to hear that your visit with us was thorough, timely, and efficient. Just the way it should be. We'll pass this review to Steve and management. We look forward to working with you again in the future.

February 25, 2021

Terrific service, as always. I always look forward to seeing Mr. Orozco, my outstanding service manager. He deserves much commendation for the service he provides. More

by STANLEYU0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Orozco
Feb 26, 2021 -

Fremont Toyota responded

Thanks for your feedback! We're happy to hear you enjoyed your visit and look forward to working with you again in the future!

February 24, 2021

Fremont service not taken care customer and cheating all the time. Simply ignore my protection plan and they system messed up and Heavy service charge More

by Noordeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one
Feb 25, 2021 -

Fremont Toyota responded

Thank you for sharing this candid feedback with our team. Please know our team takes customer care extremely seriously and because of that, we want to make sure we are able to personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

February 22, 2021

Thank you for the wonderful customer service and quick turn around on my vehicle. Reza was informative and thorough with what work was needed and I was given the opportunity to make an informed decision. More

by Alicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Khan
Feb 23, 2021 -

Fremont Toyota responded

Thank you for choosing to service with us, Alicia! We are glad to hear that you had a 5-star experience at our dealership. We hope to see you again soon!

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