Fremont Toyota - Service Center

Thank you for the wonderful customer service and quick turn around on my vehicle. Reza was informative and thorough with what work was needed and I was given the opportunity to make an informed decision. turn around on my vehicle. Reza was informative and thorough with what work was needed and I was given the opportunity to make an informed decision. Received my car back on time as well. Reza was friendly and professional, will be back for my vehicles servicing needs. More

I have been with Toyota Fremont since I moved to CA in 2013. I enjoyed the service. But not this time. I went for maintenance of 83000. I assume it is an 85000 package. I told the advisor, on the prev 2013. I enjoyed the service. But not this time. I went for maintenance of 83000. I assume it is an 85000 package. I told the advisor, on the previous visit, the advisor left a note on my car for monitoring a situation, if the situation is still there. Then that part needs to be replaced. This advisor told me my car is a 10yrs old car (2013 Corolla is only 8yrs old) and needs to cover for multiple checks. I agreed with the checks, cause this is related to my safety. But when I pick up my car and saw the invoice. I found it is a package for 120,000 miles. I asked the advisor to provide Multi-point inspection (MPI) results report for me, he only provides me the price list of items and told me that's good enough. With the recent experience I have, I am not sure if Toyota Fremont's service can be trust anymore. More

I went in for service about two weeks ago and had a good experience. I did an oil change and tire rotation. When it started to rain I noticed my windshield wipers are not working. It was working before and experience. I did an oil change and tire rotation. When it started to rain I noticed my windshield wipers are not working. It was working before and I usually do not mess with anything inside the vehicle. I went back and asked if they can take a look and it was an electrical problem? I am not sure how it is an electrical problem it was working before I came in. I got a rental so they could take a look at it and it was too expensive to be fixed. So now I am stuck trying to fix this myself. More

Excellent service, fast and courteous handling by service manager, Isiah, as well as mechanical staff. Really appreciated the phone call alerting me to recall repair. manager, Isiah, as well as mechanical staff. Really appreciated the phone call alerting me to recall repair. More

Excellent service. Toyota RAV4 has a major design fault. There is too much space between Engine Compartment and Cover. As a result of this, kitty cats sneaked into my car again chewing and bitin fault. There is too much space between Engine Compartment and Cover. As a result of this, kitty cats sneaked into my car again chewing and biting wires and engine cover. Hopefully Toyota can provide me with a solution to prevent this from happening. More

Service was good. Romero Orozco was helpful and made sure he informed us that it would take longer than the regular scheduled service maintenance that we went there for that day, because they found something he informed us that it would take longer than the regular scheduled service maintenance that we went there for that day, because they found something else wrong. It would be nice if you could make a car wash part of the maintenance service, and we don't have to ask for it to get it. But first, you have to fix your car-washing machine because, the times that I got it, no fail, it badly bent my license plate and either broke or bent the frame. And before driving off, I had to always check and ask them to fix it, when they should check that before handing off the car to the customer. Thank you. More

Even though the oil change took longer than expected, I was updated by service advisor Philip Stravers of the reason why the oil change was taking longer than the usual time. was updated by service advisor Philip Stravers of the reason why the oil change was taking longer than the usual time. More

Was at dealership to get a new key. It took 90 minutes to have the key made. I suspect it took so long due to the high volume of customers they were processing in the service area on a Saturday. I wasn't exp have the key made. I suspect it took so long due to the high volume of customers they were processing in the service area on a Saturday. I wasn't expecting to be at the dealership for 90 minutes for getting a new key. More

Good and fast and friendly service department but always overpriced. I paid $120 for an oil change which is definitely pricy. Otherwise I am happy with my inspection and what they told me and their recommen overpriced. I paid $120 for an oil change which is definitely pricy. Otherwise I am happy with my inspection and what they told me and their recommendations. More

The staff is professional, timely, and friendly. I did The staff is professional, timely, and friendly. I did notice not all had their masks on correctly. Some had it below their nose. Thank you. The staff is professional, timely, and friendly. I did notice not all had their masks on correctly. Some had it below their nose. Thank you. More