Fremont Toyota - Service Center

The staff were wonderful!. Tan Hoang , my sales person was very helpful, accommodating great service from him, good customer service, Dealing with finance department was not so bad this time! was very helpful, accommodating great service from him, good customer service, Dealing with finance department was not so bad this time! More

Friendly staff, service advisor took ownership of my 2020 Camry first 6 months maintenance and service need. Car delivery very timely and in good working order. Day after post service courtesy phone call muc Camry first 6 months maintenance and service need. Car delivery very timely and in good working order. Day after post service courtesy phone call much appreciated, More

Steve Sako is the BEST!!!He is probably the most Steve Sako is the BEST!!! He is probably the most valuable asset and most knowledgeable resource in your service department. I will return to Fr Steve Sako is the BEST!!! He is probably the most valuable asset and most knowledgeable resource in your service department. I will return to Fremont Toyota for service because of Steve. More

Fremont Toyota is courteous, friendly & efficient. I will continue to bring my car there for service even though I live across the bay. Thank you for treating your customers well. continue to bring my car there for service even though I live across the bay. Thank you for treating your customers well. More

Outstanding service as usual with Steve Sako!Steve goes Outstanding service as usual with Steve Sako! Steve goes above and beyond the service that he provides, always good with his time, and always advises Outstanding service as usual with Steve Sako! Steve goes above and beyond the service that he provides, always good with his time, and always advises necessary service that ones vehicle actually needs. Thank you Steve! More

The service manager was very responsive and helpful. However, the wait time is very long. I had an appointment at 11:30 am but it took more than three hours for a routine maintenance (oil change etc). T However, the wait time is very long. I had an appointment at 11:30 am but it took more than three hours for a routine maintenance (oil change etc). The chair in the lounge is very uncomfortable. It was a miserable day for me. More

Great service at Fremont Toyota. Mark Muth was my Assistant Service Manager and he has always been very professional and thorough. This will always be my choice for service. Thanks to Brian Cerefice Assistant Service Manager and he has always been very professional and thorough. This will always be my choice for service. Thanks to Brian Cerefice for his prompt inspection before the service also. All the Staff here is always great. More

I used to live in Foster City and still drove to service my car at the Fremont Toyota. Why? Because I get excellent service every time. From arrival to get service until the car is done, every one offer a g my car at the Fremont Toyota. Why? Because I get excellent service every time. From arrival to get service until the car is done, every one offer a great attitude and customer service. The rides to go home while the car is serviced is very convenient and efficient. Kudos to all employees, especially Mr. Ramiro Orozco, he embodies what excellent customer service is about! Thanks! More

Great service as usual, I always take my car here for service and they always take good care of it, this place is well recommended service and they always take good care of it, this place is well recommended More

1. My vehicle #1 performs ok after oil change. Did not get a curtesy car wash. 2. My vehicle #2 is ok after oil change. Didn't experience anything wrong. It just took over 2 hours to do an oil change whe get a curtesy car wash. 2. My vehicle #2 is ok after oil change. Didn't experience anything wrong. It just took over 2 hours to do an oil change when the business was slow (The service adviser told me they are slow). Funny thing is that the service adviser (Philip) called me (don't understand why he called me instead of coming over to the guest rest area where I was waiting and he knew I was there)and said the car is ready after around 1 hour and 30 min(which is what he promised it'll be done between 1 to 1 and a half.) When I came over to his office. It's not really ready. I was told to wait for just another 5 to 10 min. And I waited for another 30 to 40 min. And I was told the service people had a temporary shutdown. So in general, it was an odd experience. This is why I give 3 stars. I normally give 5 stars. More