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Fremont Toyota - Service Center

Fremont, CA

4.6
3,768 Reviews

3,768 Reviews of Fremont Toyota - Service Center

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January 08, 2021

I got a tire pressure sensor replaced, at a expensive price, the two days later it went back on, so I had to bring it back. More

by BBRUSSTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom O’Brien
Jan 12, 2021 -

Fremont Toyota responded

We appreciate you taking the time to leave us a review. Please feel free to reach out if you have any questions or if the issue persists. Thank you!

January 06, 2021

My experience, as always with Toyota Fremont, was nothing short than excellent! Excellent organization when you arrive and check-in, they have a listing with your name, then they immediately take care of you More

by SOPHIE.LAURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry i don't know their names- But they are all good !!!!
Jan 06, 2021 -

Fremont Toyota responded

Wow, Sophie! Thank you for taking the time to share your feedback with us! We are delighted to hear that you always have such a wonderful experience here at Fremont Toyota. Please let us know if there is anything we can assist you with in the future!

January 06, 2021

Great customer service since the first day I bought the car & have the service all the way thru now!! Everything is in order & service persons are always very nice!! More

by KKCHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GASTROCK, MICKY
Jan 07, 2021 -

Fremont Toyota responded

Thank you for the 5-star rating! We appreciate your loyalty to Fremont Toyota since your purchase and look forward to working with you in the future.

January 06, 2021

A pin of some kind was left on the floor and the dash was not fully snapped on. Makes me question attention to detail and quality. Pat was great More

by ENVIRONMENTALLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat O’Connell
Jan 07, 2021 -

Fremont Toyota responded

Thank you for bring this concern to our attention. Please know that our team works very hard to provide quality customer service, which would include an emphasis on attention to detail. With that said, we regret hearing that we may have missed the mark during your visit. If you’d like to discuss this in further detail with our team, feel free to reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

January 06, 2021

Service was good but price has nearly doubled. This cant be inflation alone. I hope price reflects market value and not a premium service that it was not More

by AKSHAT11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Micky
Jan 07, 2021 -

Fremont Toyota responded

While we’re glad that you found the service itself to be done well, we regret to hear your frustration with the involved pricing. We would like to give you an opportunity to ask any questions that you may have or share any additional feedback regarding the pricing. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

January 05, 2021

Great service at Toyota Fremont and a professional team! They first warmly welcome you,then go with you about the process and parts to review. The free service was the cherry on top! More

by SOPHIE.LAURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cruz
Jan 11, 2021 -

Fremont Toyota responded

Thank you for the awesome review, Sophie! We're glad to hear you enjoyed the professionalism in which our team works. We appreciate you choosing to work with our team and we hope to work with you again!

January 05, 2021

Great Customer service. Work was done way before expected. Service advisor Ervin offered the LYFT for drop off and pick up while my vehicle was being serviced. More

by FVIRAY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
Jan 06, 2021 -

Fremont Toyota responded

Thank you for your kind feedback! It was our pleasure to provide you with such a quick and easy service appointment. We appreciate your business and look forward to serving you again in the future!

January 01, 2021

The only complaint is I was there for over 4 hours to get my Toyota Care service on the vehicle I lease. This was my last free service and I certainly would not pay for this experience. The next servic More

by TBORNMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 04, 2021 -

Fremont Toyota responded

Thank you for taking the time to share this information with our team. While we appreciate the feedback, we’re disappointed to hear that we may have inconvenienced with the duration of your experience. We would like an opportunity to discuss your feedback and see what we can do to make any necessary improvements. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

January 01, 2021

Good service for doing the regular maintenance- performed engine oil and filter change, a courtesy 19 point inspection and set tire pressure for my car. More

by HONGFANGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Jan 04, 2021 -

Fremont Toyota responded

Thank you for taking the time to review us! We are happy to hear our Service team was helpful and efficient. If you need any future services, please reach out again.

December 30, 2020

From the check in of my vehicle for service to the pick up of vehicle, the process went smoothly and efficiently. I set up the appointment by phone. The service advisor, Philip Stravers, even remembered to More

by GLAMB809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Dec 31, 2020 -

Fremont Toyota responded

This is so great to hear! We strive to ensure that every visit is smooth, efficient, and completed in a timely manner. We are so glad to hear that your service experience met your expectations and we look forward to working with you again soon!

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