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Fremont Toyota - Service Center

Fremont, CA

4.6
3,669 Reviews

3,670 Reviews of Fremont Toyota - Service Center

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September 10, 2020

Ramiro Orozco, our service advisor, is GREAT ! Very professional and his customer service is and has always been helpful and accommodating to our needs. Have had him as our service advisor since 2014 More

by DARLYNEHEATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Sep 11, 2020 -

Fremont Toyota responded

Thank you for the perfect review, Darly! Ramiro is glad to have provided you an amazing experience consistently. Have a great day!

September 08, 2020

Service was great! I was expecting my cat to take more than half a day for th e service but they had me in and out within an hour More

by DJ808ONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 09, 2020 -

Fremont Toyota responded

Thanks for the five stars! We're glad we were able to make your service quick and easy. Come back and see us soon!

September 08, 2020

I forgot wearing mask, one service agent brought me a mask. For the car, Besides regular service, help me resolve the vent whistle problem. Thanks. More

by JIANJUNW
Recommend Dealer
Yes
Employees Worked With
Julie Chang
Sep 09, 2020 -

Fremont Toyota responded

Thanks for taking the time to leave us your feedback! We appreciate your business and look forward to working with you again soon!

September 07, 2020

Fast but satisfying service and a very helpful and knowledgeable service agent Mark Muth . Mark has been the one helping in all my previous appointments More

by EGSANTOS27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth of Service Department , Leo Alansalon
Sep 08, 2020 -

Fremont Toyota responded

Thank you for the 5-star review! We are glad to hear that you had such a great visit to our dealership. If there is anything more we can do for you, please let us know!

September 07, 2020

Called for appointment to service broken a/c fan control and change takata air bags. only airbags were done. a/c fan part not ordered and would have to come back another time. they didnt call to go over wha More

by inflicksta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat O’Brien?
Sep 08, 2020 -

Fremont Toyota responded

Thank you for taking the time to share this feedback with our team. Given our goal of providing all customers with the best possible customer service, we certainly regret hearing that you have a few concerns from your service visits. We would like to further discusss your experiences and your concerns so we can do our best to address them and earn back your trust. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

September 04, 2020

Courteous,clean, organized, punctual, friendly and caring. did not push for any unnecessary repairs. professional, to the point. Diagnosed and fixed the problem promptly. Romero is a gentleman. ON t More

by PHADKE.JAYANT2808
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romero
Sep 08, 2020 -

Fremont Toyota responded

Thank you for the detailed review! We are glad we could provide such a high level of service to you at our dealership. We look forward to working with you again in the future.

September 04, 2020

Excellent service. Service advisor was very friendly. Car was picked up on time. When the service is done, it will be nice to get a text message. More

by HSGILL20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raza
Sep 08, 2020 -

Fremont Toyota responded

We appreciate you choosing us and letting us know about your recent visit. We look forward to working with you again in the future.

September 01, 2020

Steve Sako is simply awesome and very professional! I’m glad he’s always available on the weekends! I feel peace of mind every time my car keys are in his hands. More

by 21JORGERODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Sep 02, 2020 -

Fremont Toyota responded

Hey, Jorge. It's great to hear how comfortable you are and how much you trust Steve's work! He will be thrilled knowing how highly you think of him. Thank you and we look forward to working with you again!

August 28, 2020

very quick, very helpful. I had no appointment, but still was there as a walk in and everyone was very helpful and very quick. overall happy with service More

by MQAZEN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Belal Najibyar
Aug 31, 2020 -

Fremont Toyota responded

Thank you for the positive feedback! We strive to provide quick and efficient service to every customer that visits our service department. Thank you for trusting us with your vehicle, we look forward to working with you again in the future!

August 28, 2020

very helpful, never do appointment but still can do what ever i want. Especially Thanks to Ramiro Orozco. He is the best service in Fremont Toyota. More

by JULIASTHU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco is Excellent service and very helpful person.
Aug 31, 2020 -

Fremont Toyota responded

Thank you for taking the time to leave us a positive review! Ramiro is a great asset to our team and is always more than happy to help. Please let us know if there is anything else we can do for you in the future!

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