Fremont Toyota - Service Center

Mickey, our preferred service manager, listens to our concerns and always provide us with options and recommendation. Nice to talk to and with great customer service skills. concerns and always provide us with options and recommendation. Nice to talk to and with great customer service skills. More

Kenneth is very friendly . Show us the cars on sale while our car is in the service department. Very accommodating we will consider his recommendation together with his manager. while our car is in the service department. Very accommodating we will consider his recommendation together with his manager. More

Ramiro Orozco is an excellent service manager. I drove in and only had to wait less than 5 minutes before my service manager was helping me. I had no ride home or to the dealership so he set me up with L in and only had to wait less than 5 minutes before my service manager was helping me. I had no ride home or to the dealership so he set me up with Lyft. More

Steve Sako does an outstanding job communicating with me regarding the condition of my vehicle. Fremont Toyota is the location that has serviced my vehicle. regarding the condition of my vehicle. Fremont Toyota is the location that has serviced my vehicle. More

Service department is unprofessional Took my new car Service department is unprofessional Took my new car that that bought from Fremont to them for service the original service was busy and the other s Service department is unprofessional Took my new car that that bought from Fremont to them for service the original service was busy and the other service rep were on their phone my car was parked in the complete service parking for 30 minutes before someone helped me get the key and paper work will not good again More

My Toyota Prius 2005 service appointment went very well. Ramiro Orozco has been my service representative for 15 years. Dealing with Ramiro is an excellent experience. My Prius is a dependable car which Ramiro Orozco has been my service representative for 15 years. Dealing with Ramiro is an excellent experience. My Prius is a dependable car which I intend to keep for another 100,000 miles. More

Steve Sako in the service department is the reason I bought my second vehicle from Fremont Toyota and the reason I keep returning for service. bought my second vehicle from Fremont Toyota and the reason I keep returning for service. More

Outstanding service and timely. My appointment time was 8am but I was helped earlier and finished earlier than estimated. I will continue to get my Toyota serviced at Fremont Toyota. 8am but I was helped earlier and finished earlier than estimated. I will continue to get my Toyota serviced at Fremont Toyota. More

As per covid cleanliness , service rep just handed me his pen that was not sanitized. Also a customer sitting in waiting area was not wearing a a mask and not one Toyota employee said anything to him. Also n pen that was not sanitized. Also a customer sitting in waiting area was not wearing a a mask and not one Toyota employee said anything to him. Also no cleaning procedures for common coffee area. More

The service advisor had a bad attitude to begin with, wasn't nice at all. He didn't let me know how my car was doing, if everything was ok etc. They didn't wash my car. They have always washed it except wasn't nice at all. He didn't let me know how my car was doing, if everything was ok etc. They didn't wash my car. They have always washed it except at the time when we were in drought. Overall not satisfied with this service. More