Fremont Toyota - Service Center

Fremont Toyota is awesome! I service 3 cars there in 4 years and always received great service. This time they serviced two of my cars in the last few days. Steve Sako did an ex I service 3 cars there in 4 years and always received great service. This time they serviced two of my cars in the last few days. Steve Sako did an excellent job informing me about service my cars needed. Very nice person to work with. Thank you Steve, and thank you Toyota for the service and for being there and make it look like normal time during this difficult time… More

Thank you for being open during this time. Really appreciate all that was done to make sure my car is running well. Thank you again. appreciate all that was done to make sure my car is running well. Thank you again. More

Excellent staff and service! Very good in explaining reasonable car problem and what is needed to resolve the problem, Factory recommended maintenance is met on time, avoiding lap Very good in explaining reasonable car problem and what is needed to resolve the problem, Factory recommended maintenance is met on time, avoiding lapses at a reasonable timely manner.Steve is our contact person who is very professional, More

Excellent service from start to finish I received a reminder call to schedule an oil change for my vehicle. The person was cordial and scheduled me for next week. The day before my appoin I received a reminder call to schedule an oil change for my vehicle. The person was cordial and scheduled me for next week. The day before my appointment, a person called to remind me of my appointment. I asked if I can bring the car in at 11am instead of 1pm. The reply was yes. I brought my vehicle in at 11:00. I was greeted warmly and instructed to wait in my vehicle and a service advisor would talk to me. I waited a few minutes and the service advisor was friendly and asked what I needed. My oil change was completed in less than an hour. Everybody I met that day treated me as would treat them: with respect and honesty. More

Everyone was great! I always go to Fremont Toyota and they have always been good to me. I purchased my car there and have gone there regularly for maintenance. Zero pro I always go to Fremont Toyota and they have always been good to me. I purchased my car there and have gone there regularly for maintenance. Zero problems. More

Horrible time at Fremont Toyota. Technician was very rude! Service manager was no better. Terrible service this time. Damaged my rim. Left car hood open. rude! Service manager was no better. Terrible service this time. Damaged my rim. Left car hood open. More

Customer service with knowledge... and compassion! I have a 2019 Prius. It has not needed service for anything other than regular maintenance. However, I had an intermittent problem with my navigatio I have a 2019 Prius. It has not needed service for anything other than regular maintenance. However, I had an intermittent problem with my navigation system. Of course, when I was at the dealership, I could not replicate the problem! This did not matter. I explained the problem to Pat O'Brien, the service guru, He listened to me and said that he would talk with the technician. It was obvious, too, that Pat had a lot of respect for the tech's knowledge. I like that! In any event, the solution to the problem was found..... Within 90 minutes, I was out the door! Thanks! More

Great service again. The service department got me in and out without any undue stress. Thank you Josh and your team for making it a great experience. out without any undue stress. Thank you Josh and your team for making it a great experience. More

Its a misleading question. The service is average. Will i go out convincing people to try your service center?no. Will i discourage them? No. Service wise,Ive had worse and ive had better. It was a lockdown. go out convincing people to try your service center?no. Will i discourage them? No. Service wise,Ive had worse and ive had better. It was a lockdown. No other customer was there, its time for me to pick up my car, 3 people where on a desk on my right talking, one on my left on his phone. No one asked me what i needed, even after i said excuse me to get their attention. After maybe a minute, i knocked on a glass window to get their attention. They had to finish their conversation until someone attended to my inquiries. But i had worse. I bought my car from this dealership so i prefer getting serviced by them. Mr orozco is ok. Unfortunately when its time for me to pick up my car he's on lunch hence i ended up with the interaction i had described above More

Extremely rude. Slammed part on counter, told us to leave and that he’d never touch our vehicle again.tried to overcharge us for swrvice and that he’d never touch our vehicle again.tried to overcharge us for swrvice More