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Fremont Toyota - Service Center

Fremont, CA

4.6
3,749 Reviews

3,749 Reviews of Fremont Toyota - Service Center

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August 05, 2020

Sarah Tello was great. Good communication during the entire process. Sarah was good at updating the issues working with State Farm Insurance. I understood what was happeni More

by thomashandley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Some of your employees are wearing their main below their house. This says they don't care about my health.
Aug 06, 2020 -

Fremont Toyota responded

Thank you for the positive review, Thomas! Sarah is glad to have provided you with a great experience. We hope to see you again. Have a wonderful day!

August 05, 2020

Prompt and excellent service. Terrific follow up. Worked completed as promised. Steve even stayed late as I was not able to make it to the dealership before closing. More

by PYMOK
Recommend Dealer
Yes
Employees Worked With
Steve From Service 5 star
Aug 06, 2020 -

Fremont Toyota responded

Thank you for the 5-star review! Our team appreciates the positive feedback. We look forward to serving you again!

August 04, 2020

SERVICE The service time took longer then i thought it will be short . Thank you so much Bilal for excellent service .sorry I don't know your last name . More

by LLGHAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bilal in service
Aug 04, 2020 -

Fremont Toyota responded

Thank you for sharing your experience with us! We will be sure to let Bilal know of your kind words. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable.

August 03, 2020

Steve at Service dept provide excellent customer service as usual. Explained what service needed this time and pricing. Explained recommend service and quotation. Just wait a bit long to complete all ser More

by CHRISWDC
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Aug 04, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your experience! We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all of your car needs in the future.

August 03, 2020

This dealership is reliable, honest, and trustful. They are taking care of business and serving customers well. I would recommend Fremont Toyota Dealership service to anyone. More

by DIMITRY.GRUDSKY
Recommend Dealer
Yes
Employees Worked With
Steve Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the Fremont Toyota team. Providing a wonderful service experience is a top priority for us, and we’re glad you were pleased with the service you received. We look forward to working with you again.

August 03, 2020

a bit long to get it done I brought my car to service at 7 a. I was told it will be ready by 8:15 am. At 8:45, I started checking and waiting. After 15 minutes, the rep is bac More

by DCWANG1233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isiais
Aug 07, 2020 -

Fremont Toyota responded

Thank you so much for taking the time to provide feedback from your recent service experience. While we’re disappointed to hear that the miscommunication may have inconvenienced you in any way, we truly appreciate you bringing this to our attention. If you’d like to talk through your experience in any further detail, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. We hope to work with you again so we can provide you with an even better experience!

July 31, 2020

Service on my 2013 Prius I love my Service Manager, Ramiro. Everything went well! My only suggestion is when you have an appointment, why does it take 2 1/2 hours to change More

by KENRASLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Aug 03, 2020 -

Fremont Toyota responded

Thank you for sharing your feedback, Ken. We appreciate hearing how we could improve, as well as that you had a great experience with Ramiro. Thanks for choosing Fremont Toyota and we hope to see you back next time!

July 31, 2020

My car always runs great everytime I get my service here. The service advisors are honest and not pushy to do extra service that's not necessary. More

by J.YULIT
Recommend Dealer
Yes
Employees Worked With
Sara Tello, Ramiro
Aug 03, 2020 -

Fremont Toyota responded

Thanks for the five stars! We're glad to hear you had a great experience with our service team. We pride ourselves on our knowledgeable and friendly staff. Thanks for choosing Fremont Toyota for your service and we'll see you back next time!

July 30, 2020

Dealer ship in Fremont are good they help me and I don’t have problems.. I thank you a lot I went to them thank you Omar and Michael at the finance thank you.. More

by VIO.COLOMA
Recommend Dealer
Yes
Employees Worked With
Omar Fawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael at finance
Jul 31, 2020 -

Fremont Toyota responded

Thank you for this kind review! We really appreciate your feedback. Please let us know if there's anything else we can do to help you!

July 30, 2020

The service is good, and the people there are nice. My car is having a good care there, thank you~ everything is nice when I was there. More

by amywjh
Recommend Dealer
Yes
Employees Worked With
Carlo Azarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Fremont Toyota responded

Thank you so much for this review! It's great to hear you had such an enjoyable experience. We hope to see you again soon!

Jul 31, 2020 -

Fremont Toyota responded

Thank you for the awesome feedback for our service team! We're glad to hear that you enjoy working with everyone and that we've been able to take the best possible care of your car. We look forward to working with you again!

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