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Fremont Toyota - Service Center

Fremont, CA

4.6
3,747 Reviews

3,747 Reviews of Fremont Toyota - Service Center

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June 15, 2020

Don't go there for "routine" maintenance. We went there for an oil change and tire rotation. They didn't do the oil change because the car was a few hundred miles "early". Since when does a dealer turn d More

by GPSMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
June 15, 2020

Mr Ramirez was the best and from hereon I will only request him for all my car services. He was courteous professional and prompt. Thank you Mr Ramirez More

by RKRELAN
Recommend Dealer
Yes
Employees Worked With
Mr Ramirez
Jun 17, 2020 -

Fremont Toyota responded

This is what we love to hear! We are so glad we could make a lasting impression on you and we truly appreciate your feedback. We look forward to the opportunity to continue to service your future vehicles! Thank you for your wonderful words.

June 15, 2020

Good Experience Stuff was very kind, room was very clean and quiet, coffee was very good, waited for only one hour, ... everything was great so that I got a wonderful More

by ZILONGCAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ervin S, T. Servando
Jun 17, 2020 -

Fremont Toyota responded

We pride ourselves on our well trained and customer-focused staff. Thank you so much for the thoughtful feedback. Please don't hesitate to reach out to us if there is ever anything more you need!

June 15, 2020

It’s was a great way to do my maintenance on my car with them thanks for a great service till next time?steve Saco More

by Nanok pogi
Recommend Dealer
Yes
Employees Worked With
Steve Saco
Jun 17, 2020 -

Fremont Toyota responded

Thank you so much for the rating and the recommendation! We are excited for the future opportunity to work with you!

June 11, 2020

I really appreciate Steve Sako and the team that service my Avalon. I am a long time customer of Fremont Toyota. Steve is wonderful... always professional, thorough and helpful. More

by Karen Aurelio
Recommend Dealer
Yes
Employees Worked With
STEVE SAKO, Service Manager
Jun 12, 2020 -

Fremont Toyota responded

Thank you for being a long time customer of Fremont Toyota. The longevity of customer satisfaction is key for our team and we are so glad to have accomplish that with you. Steve is absolutely wonderful and we'll be sure to pass along this feedback to him. Thank you again for repeatedly choosing Fremont Toyota and we look forward to continuing to service you and your Avalon as a faithful customer.

June 11, 2020

My service was on time I didn’t have a bill because my car is still under warranty but I would recommend Fremont Toyota. except they don’t wash my car when they do the service was done. But it’s ok they More

by PERVEEN.IQBAL07
Recommend Dealer
Yes
Employees Worked With
Philip S.
Jun 11, 2020 -

Fremont Toyota responded

Thank you for this insightful feedback. We are so glad we were able to complete your service appointment on time and efficiently. We hope you feel free to contact our offices for any questions or concerns so we can ensure an excellent visit for you. Thank you so much for your support and recommendation. We truly appreciate it.

June 11, 2020

Fast. Nice. Professional. I always get a reminder for Fast. Nice. Professional. I always get a reminder for the service. The service is available to accommodate my schedule. The man who took care of my More

by TONYALE
Recommend Dealer
Yes
Employees Worked With
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember name, Osman Hassanzada
Jun 12, 2020 -

Fremont Toyota responded

Thank you for this vital feedback and rating. We are so glad we are able to accommodate your schedule and make sure your visits are nothing short of professional. Thank you for choosing Fremont Toyota and we look forward to servicing you and your vehicle again.

June 11, 2020

No coupons available, then given the wrong quote for coupon, wrong email on file. No updated coupons online. No explanation what was done with recall. More

by LINDARAJ
Recommend Dealer
No
Employees Worked With
Bilal
Jun 12, 2020 -

Fremont Toyota responded

Hi, Linda. While we regret hearing that you found your experience to be unsatisfactory, we truly appreciate your feedback as it can help us in making any improvements moving forward. With that said, we would like to personally discuss your concerns and learn more about your experience with our team. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com at your convenience. Thank you!

June 10, 2020

STEVE SAKO- SERVICE MANAGER Steve is the greatest. He is very knowledgeable of his job. He is respectful & very patient. He is the only manager at Fremont Toyota that I trust to More

by abbariv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg gets me to & from Toyota, He's friendly & makes life easier.
Jun 11, 2020 -

Fremont Toyota responded

Steve is definitely one of the best. We are so glad he was the one to assist you during your visit and provide patient and knowledge. Thank you for providing this valued feedback of Steve and Fremont Toyota. We'll be sure to pass along this feedback to Steve. Please feel free to reach out to Steve and Fremont Toyota for any future questions or updates, and we'll be glad to help.

June 09, 2020

Steve Sako is always a pleasure to work with when it comes to our cars he gives it the greatest care and beyond. Also a very nice person always return my call even if it’s my wife and kids calling. He More

by ICBAN
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jun 10, 2020 -

Fremont Toyota responded

Thank you for such a great review! We will be sure to pass along your thoughts to Steve. We hope to see you again soon!

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