Fremont Toyota - Service Center

Great Customer Service - Service Dept. After my first visit, I knew that I would bring my car back to Fremont Toyota for service. Both times I received excellent customer service. The staff After my first visit, I knew that I would bring my car back to Fremont Toyota for service. Both times I received excellent customer service. The staff are friendly, and knowledgeable. When I decide to purchase a new Toyota, I will purchase it from Fremont Toyota. More

Great customer service and extremely helpful input. The friendliness, expertise and feedback during my selection and service requested were extremely valuable and reassuring. the parts department to the The friendliness, expertise and feedback during my selection and service requested were extremely valuable and reassuring. the parts department to the time to discuss my options and called to ensure that I could compare the options available in person. I completely trust the people at this dealership. More

5 k service Well what can I say service was just k mention not to say it’s paid service and I don’t think I am completely happy with there service I still have to Well what can I say service was just k mention not to say it’s paid service and I don’t think I am completely happy with there service I still have to make another appointment to have my door addressed and also they said they did car wash but I see it’s not done to my expectations but not greatly impressed More

Got a flat tire and I was able to get in right away! I got a flat tire and bent my rim on Tuesday night on the freeway and I was able to get my car in the next morning at 7 AM. Kelly was very helpful and I got a flat tire and bent my rim on Tuesday night on the freeway and I was able to get my car in the next morning at 7 AM. Kelly was very helpful and welcoming, even stopped and asked if I was okay. She made me feel like they really cared about not only my car, but me as well. She gave me and estimate and called me as soon as my car was ready later that afternoon. The parts department closes at 6 and I arrived at 6:10 PM after work just to get something I forgot in my car to send off. The gentleman that was there actually let me pay for my services and let me take my car even though they were already closed! I don't remember his name but he was there afterhours and was very helpful. My experience here has been great and everyone was so nice. I have been to about 3 or 4 different Toyota dealerships, just because I drive around a lot, and by far they were the nicest one. More

Steve Sako goes above and beyond service! Steve makes sure the car is safe. You’re given a follow up date with specifics of what’s needed. I’ve been going to Steve since I purchase my Prius in Steve makes sure the car is safe. You’re given a follow up date with specifics of what’s needed. I’ve been going to Steve since I purchase my Prius in 2016. He’s the best! More

High price for oil change! Very expensive oil change and long wait. Definitely, I'll look for another dealer. They charged me $287.00 and then put on the paper that I was requ Very expensive oil change and long wait. Definitely, I'll look for another dealer. They charged me $287.00 and then put on the paper that I was requested. They didn't give me another options. More

Excellent customer service Michael clearly explained the things that need to be done on the car and offered me a good price.The car was ready in a very reasonable time frame and Michael clearly explained the things that need to be done on the car and offered me a good price.The car was ready in a very reasonable time frame and the overall experience was smooth More

Awesome Service Paid a visit to Fremont Toyota on a broken part. Pat was helping me. He was extremely helpful and all works done professionally. When Pat was unavaila Paid a visit to Fremont Toyota on a broken part. Pat was helping me. He was extremely helpful and all works done professionally. When Pat was unavailable, he made alternate arraignments and made some one available to help me on fixing my car. More

Annual Maintenance Michael Padgett was friendly, professional, and honest. I arrived without an appointment on a Saturday mid-morning and he told me that it would take Michael Padgett was friendly, professional, and honest. I arrived without an appointment on a Saturday mid-morning and he told me that it would take a bit longer than had I had an appointment, but to get in line and he'd get back to me soon. I only had to wait 15 minutes, paperwork took another ten, courtesy lift home another ten... and three hours later Micheal called me that my car was ready. Another courtesy ride back to Toyota...another ten minutes to finish off paperwork.. Michael personally went to get my car to check if the window had been done properly...excellent care! I'll most definitely be back! Thank you, Michael! More

Service Visit 10/1/19Tues For tire inspection Tire pressure was low. Pat O'Brien was very professional. He had my car inspected promptly. I did not have to wait too long in waiting room. Thank Tire pressure was low. Pat O'Brien was very professional. He had my car inspected promptly. I did not have to wait too long in waiting room. Thank you. More