Fremont Toyota - Service Center

Excellent service from Mark, again! Hi folks, Just wanted to say thank you to Mark Muth again for helping us out. He listens to our concerns and does his absolute best to give us Hi folks, Just wanted to say thank you to Mark Muth again for helping us out. He listens to our concerns and does his absolute best to give us options to correct them. It has not been always this case with other service reps over in Toyota Fremont Service center. Some are dismissive and some flat out will not even bother to document our "intermittent" / "hard to reproduce" concerns. Thank you Mark for providing us excellent service. Thanks! More

Quick and efficient service I received friendly and efficient service. I waited for my vehicle and was contacted while in their waiting area. All that was done was explained clea I received friendly and efficient service. I waited for my vehicle and was contacted while in their waiting area. All that was done was explained clearly. Very nice and friendly service manager, Kelly. More

2008 Prius Oil chg + I was in and out as expected.There were no problems found. Ramiro O. is an excellent representative and always gives me confidence in the services per I was in and out as expected.There were no problems found. Ramiro O. is an excellent representative and always gives me confidence in the services performed. More

Steve and Toyota both make service appointments a pleasure Steve and Toyota make service appointments pain free and easy. I always feel like "my" Toyota is a priority and the quality of service and attention Steve and Toyota make service appointments pain free and easy. I always feel like "my" Toyota is a priority and the quality of service and attention to details is totally awesome. This is why I keep buying Toyota's at Fremont Toyota; even though I live in Lathrop. More

As always, a great experience! Car was accepted before the appointment time and returned within the stated window. They performed a thorough assessment to highlight any potential f Car was accepted before the appointment time and returned within the stated window. They performed a thorough assessment to highlight any potential future issues.. fortunately my vehicle had none. I like Fremont Toyota because I don't feel they are trying to upsell me. More

Great service Micky G. Was very helpful on my visit. I asked how long the service would take and he gave me an estimate of two hours and he was right on the dot! Th Micky G. Was very helpful on my visit. I asked how long the service would take and he gave me an estimate of two hours and he was right on the dot! The lyft service to my job and back was quick and easy! More

Great Service I had an early morning appointment (7:15 am) and arrived 5 minutes early. The service entrance was packed with cars but I only waited 1 minute past my I had an early morning appointment (7:15 am) and arrived 5 minutes early. The service entrance was packed with cars but I only waited 1 minute past my appointment time and Steve came out and greeted me, and found out what service I wanted done to the car. We went to his desk area, he completed the paperwork in quick time and got me on my way. I wasn't in a hurry for my car and told him that I could pick it up in the afternoon. I got a call later and went to get my are. Steve was waiting and so was my car. It was an easy process and I will always bring my car to Fremont Toyota for service. More

Good experience and efficient. Kelly was attentive to what I was concerned about on the vehicle, where I had an issue with AC, got the issue diagnosed and fixed on time. Kelly was attentive to what I was concerned about on the vehicle, where I had an issue with AC, got the issue diagnosed and fixed on time. More

Excelente Customer service Really appreciated how well treated and the honesty of the advisor received during my visit. He advised me in what needed to be performed to my vehi Really appreciated how well treated and the honesty of the advisor received during my visit. He advised me in what needed to be performed to my vehicle and also listened to my concerns and wants! Checked on special and coupons as per my request and the work and timing were perfect. More

2002 Camry Mechanics left one small and one medium size tools, plus one hex nut inside the engine compartment at the previous service on October 23, 2018; Invoic Mechanics left one small and one medium size tools, plus one hex nut inside the engine compartment at the previous service on October 23, 2018; Invoice No. 1166995. Fortunately there was no damage to the engine. The service manager Ramiro Orozco was very nice and apologetic for this mistake. More