3,599 Reviews of Fremont Toyota - Service Center
Excellent Once again Mark muth and the team work aboge and beyond to provide the best customer service at Fremont Ford. I highly recommend the team! Once again Mark muth and the team work aboge and beyond to provide the best customer service at Fremont Ford. I highly recommend the team! More
Toyota Corolla Recall and Oil Change Service Great service and great atmosphere. I learned about the opportunity to trade options for myself if i attempt to do so in the next coming months ahead Great service and great atmosphere. I learned about the opportunity to trade options for myself if i attempt to do so in the next coming months ahead. More
Service Dept. is below poor I made a service appointment for an oil change and brought the vehicle to the service department on Friday May 3rd at 9:00AM. I was informed it would I made a service appointment for an oil change and brought the vehicle to the service department on Friday May 3rd at 9:00AM. I was informed it would be around 2 hours even though I had an appointment which I feel is an excessive amount of time. It ended up taking about 1 hour 45 minutes to complete "the service" after leaving the dealership I discovered they did almost nothing including not changing the oil. Nothing was mentioned to me when I picked up the car. I called the dealership when I actually looked at my paperwork and noticed they did almost nothing in the 1 hour and 45 minutes they had the car. The dealership "claimed" an oil change was not needed right now. I only go to this Toyota Service dept because it is close to my home, this is not the first issue I had with this dealership. More
dealerships, who needs them first I was lied to by the per who sold me the 5 year service policy. I was not advised that Toyota already gives a 2 year warranty, free, with the p first I was lied to by the per who sold me the 5 year service policy. I was not advised that Toyota already gives a 2 year warranty, free, with the purchase of a new car. So I paid $1500 for something that Toyota already gives me for free. So, I paid for a 3 year service policy and not a 5 year policy, as I was advised. Scam, just like a car dealership. The appointment: Since I have never been to Toyota service before, I drove to the appointment as scheduled, but there was not one sign that indicated what I was to do. I did not see 1 sign that indicated where I was to go to advise that I was there for my scheduled appt. I finally, asked a person in the parts center. Next, I was advised that it would take about a 1 hour. It was 3 hours. I realize that it was a Saturday, but don't misrepresent and state up front that it will be 1 hour. The person I dealt with was not new to the job, and should know what the real average wait time would be. But again, this is a dealership, and again, no one cares, they just want the money. More
Great customer service for these staff We have been going back to these dealer because of Steve. A really great person, very thorough and honest. The technician, Ryan who did our car is fas We have been going back to these dealer because of Steve. A really great person, very thorough and honest. The technician, Ryan who did our car is fast and reliable as well. More
Replace Tire Price is good. And assitace manager was helpful and took care to get my tire service and oil change. Also, so happy to get a free car wash... Price is good. And assitace manager was helpful and took care to get my tire service and oil change. Also, so happy to get a free car wash... More
30,000 service Brought my car in for service. I was told time would be approx. 2 hours. I was in and out in 90 minutes. I was very comfortable waiting in the cust Brought my car in for service. I was told time would be approx. 2 hours. I was in and out in 90 minutes. I was very comfortable waiting in the customer service area. More
PAT O BRIEN IS AWESOME I would like to start off by saying that Patt is so professional and super knowledgable. It was my first time coming in to get service on my car and h I would like to start off by saying that Patt is so professional and super knowledgable. It was my first time coming in to get service on my car and he made the experience so smooth. From the beginning, he was so welcoming and always had a smile on his face. Thank you so much Pat! More
Wonderful service every time! Ramiro is awesome! Thank you Toyota team for all your hard work and wonderful service. My service is always completed around the estimated time frame, and this time my Thank you Toyota team for all your hard work and wonderful service. My service is always completed around the estimated time frame, and this time my car was washed, which is going so above and beyond! Thank you so so much again!!!! More
Fremont Toyota Great place for servicing one’s car. Staff is very professional and helpful.I have used Fremont Toyota since I purchased my 2016 Toyota Corolla. Great place for servicing one’s car. Staff is very professional and helpful.I have used Fremont Toyota since I purchased my 2016 Toyota Corolla. More