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Fremont Toyota - Service Center

Fremont, CA

4.6
3,603 Reviews

3,603 Reviews of Fremont Toyota - Service Center

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February 26, 2019

Service in my Rav 4 Excellent service Good timing and punctuality Ramiro always answers my questions and give me good prices. The driver is very friendly and on time More

by GUILLERMINA.CAMPOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco and the driver( I don't know his name)
Feb 28, 2019 -

Fremont Toyota responded

We really appreciate your feedback! Our service department works really hard to make sure you are getting quality service in a timely manner and it's awesome to hear that we are achieving that. Feel free to reach out if there is anything else we can do to help you!

February 26, 2019

Excellent service by Mark Muth Mark is by far the best service manager we dealt with at this location. He always keeps us updated on the progress of our maintenance. We've been goi More

by KENNY_LAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Feb 28, 2019 -

Fremont Toyota responded

Thank you so much for your kind words about Mark! We know he does a really great job and it's amazing to hear that our customers appreciate his hard work as well. We will definitely pass along your praise, he will be thrilled to hear it! If there is anything else we can do to help you, please feel free to give us a call.

February 26, 2019

Excellent The service the department of Toyota offers is a good thing. The time length of the service is ideal and my questions are always answered. More

by mariamiranda48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Fremont Toyota responded

Thank you so much for the great review! It's great to hear that our service department is timely and informative. Please let us know if there is anything else we can do to help you!

February 25, 2019

Oil change Customer representative Romero Orozco is always helpful and honest. Provides excellent customer service. Always patient answering all my concerns an More

by TVILL110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romero Orozco
Feb 28, 2019 -

Fremont Toyota responded

Thank you for the great review! If there is anything more we can do for you in the future, please let us know how we can help!

February 25, 2019

Awesome Mr. Steve Sako is very knowledgeable. The service crew from my arrival to parking my car when done are very respectful. The gentleman at the parts sal More

by GENEVIEVE_AVILA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales, I apologize I can't remember.
Feb 25, 2019 -

Fremont Toyota responded

Thank you so much for taking the time to leave such a kind review, Genevieve! We are thrilled to hear that you had such a great time working with Mr. Sako and the rest of our team. Let us know if there's anything else we can do for you in the future, it's a pleasure to help!

February 25, 2019

Efficient Not much waiting upon arrival at the dealership (less than 5 minutes) and greeted by Pat O’Brien. Very courteous and polite. Great hand shake. More

by GLENNHUANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat O’Brien
Feb 28, 2019 -

Fremont Toyota responded

We're thrilled to know that your visit was so wonderful and efficient. If there is more we can do for you in the future, please do not hesitate to let us know. Thank you.

February 23, 2019

Great Service This was my second time here and both times it’s been great service, worth the drive from San Leandro to service my new Toyota. Our service advisor Sa More

by MRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tello, Service Advisor
Feb 25, 2019 -

Fremont Toyota responded

Thanks so much for your review! We are so happy to hear that Sara an the rest of our team has made your visit worth it! If there's anything else we can do for you, let us know. We hope to see you back!

February 22, 2019

Broke the cup holder in my car Before giving the service, cup holder was working fine in my car. I was able to open and close without any issues. After the service it broked, Now it More

by NAGESHY2K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
One of the guy in first window, left side when entering to service
February 21, 2019

Fremont Toyota is top notch My adviser Steve Soto was very helpful and took care of all my issues with my Toyota Van. All work was completed to my satisfaction. More

by MIKE.TROMBATORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Soto
Feb 22, 2019 -

Fremont Toyota responded

Glad to hear it, Mike, and thank you so much for telling us about your experience with our service department. It was great to see you, and we are thrilled we could get you and your Toyota van back on the road in a timely manner. If you need anything else, it would be our honor to help you again. Have a great day!

February 21, 2019

Great, friendly service as usual We bought our 2 most recent Toyota’s from Fremont Toyota and have had them serviced only there. We are treated warmly and well always. The Service Dep More

by DGARSKE.11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Fremont Toyota responded

It is always awesome to see you, and we can't tell you how much we appreciate you stopping by with your vehicle. We are glad we could fix it in a timely manner. It was a pleasure to see you and hope you will come back to see our service team again. Have a great week!

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