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Fremont Toyota - Service Center

Fremont, CA

4.6
3,749 Reviews

3,749 Reviews of Fremont Toyota - Service Center

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June 17, 2019

Honest, helpful, professional, efficient Don't feel like they're just trying to make a buck. Genuinely discuss your maintenance needs as needed. Give timely estimate of things needed More

by OSTOCKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Jun 18, 2019 -

Fremont Toyota responded

We're thrilled to her you enjoyed your service experience with our team! Please let us know if you need our help with anything else

June 17, 2019

Fantastic Customer service, good job done on the vehicle, Pat O Brien - Service Manager is Awesome, the entire staff at Fremont Toyota are nice and helpful, all More

by CHINCHOLKARV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O Brien
Jun 18, 2019 -

Fremont Toyota responded

Thank you for the kind words for Pat and the entire Fremont Toyota staff! We hope to work with you again.

June 17, 2019

bad service and lies When I purchased the vehicle I was told to bring it there and I would have tire rotation a wash the vehicle and oil change what Which only a oil ch More

by LOUIEPAGAN1978
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken Costa
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2019

horrible service very poor service. cheating long time customer. I paid battery cleaning service but they did not do at all. they offered free car wash but no car wash More

by steve john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown machanic person
June 16, 2019

Service Did not call back in a timely fashion when it was complete. Also did not arrange Lyft back for me when I needed a ride back to pick up my car More

by ALLEN.CHUN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Padgett
Jun 17, 2019 -

Fremont Toyota responded

Thank you for taking the time to leave us a review, Allen. While we're disappointed to hear we were unable to fully meet your expectations, we appreciate your feedback. Your comments will be directed to the proper manager and will be taken into consideration to help us improve our service quality. We hope to have another opportunity to work with you!

June 16, 2019

Excellent Service I always receive excellent service at Fremont Toyota guided by Steve Stalo. Steve is a great ambassador for Toyota and should be recognized as such. More

by MCSNBELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stalo
Jun 17, 2019 -

Fremont Toyota responded

Thank you for the awesome review about Steve! He is a tremendous asset to our Fremont Toyota team, and we're glad you were able to experience his quality of service. He will greatly appreciate your kind feedback. Have a great day!

June 14, 2019

Good service and friendly Your toyota service was good.There was a customer room,sofa seat and there was the coffee for customers who are waiting their vihecles service.I like More

by NCT1509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Zalmai, ALI NAGHASHYAN, TAREGH DAVAR, Daniel Rodriguez, Claudia Aguila
Jun 17, 2019 -

Fremont Toyota responded

Thank you for the review and the recommendation! We're glad to hear you enjoyed the service as well as the waiting room.

June 12, 2019

Service neglect caused further need for service. This repair was needed only because when the dealer installed a new battery 2 weeks ago, they neglected to complete the install at that time by resett More

by Lovemycar99
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah and Israel in service
Jun 17, 2019 -

Fremont Toyota responded

Thank you for providing feedback from your visit with us. We regret to hear that we've inconvenienced you in any way. Please feel free to reach back out to us if you have any concerns that you'd like to further address.

June 12, 2019

Had both of my Prius vehicles in this week. Pat O’Brien gave excellent service on both of my visits. He is very professional and friendly and took care of what I needed while I waited. More

by debbie31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O’Brien
Jun 17, 2019 -

Fremont Toyota responded

Thank you for the great review for Pat, Debbie! He will be ecstatic to hear that you found his service to be both professional and friendly.

June 12, 2019

20,000 check up For some strange reason, I always get paired up with josh for every service. He was friendly as always and incredibly efficiently. He has become incre More

by DDAVISNGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
Jun 17, 2019 -

Fremont Toyota responded

We really appreciate your review, Davis! It's great to hear that you enjoy working with Josh. He will be happy to hear your comments about his continued maturation and quality service. Thank you for the recommendation and we look forward to working with you again!

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