Fremont Toyota - Service Center

Prompt, informative, and professional. As this was our first experience with the service center, the entire experience was top notch. When we rolled up, service greeters ask my name, conne As this was our first experience with the service center, the entire experience was top notch. When we rolled up, service greeters ask my name, connected with us, kept us informed, and outlined wait times. Service manager came out to greet us, gave us overview of this service appointment, and informed us how much time it would take. Service was completed exactly in the 2 hour time frame discussed. Then, service manager reviewed next appointment, what was involved in next appointment, and scheduled it with us. Car was washed and ready to go and we did not have to wait. In fact, even the service provider who gave us the car after the car wash smiled, greeted us, and wished us a happy day. The experience was awesome. Thank you, John Higginbotham More

Friendly and attentive Brought 2018 Camry in for 10,000 mile service. Ramiro was friendly and efficient in signing me in for service. My problem on the Camry is with the Ent Brought 2018 Camry in for 10,000 mile service. Ramiro was friendly and efficient in signing me in for service. My problem on the Camry is with the Entune suite. I've experienced persistent issues with connectivity and performance particularly with the Scout Navigation. Ramiro brought out Joey, the electronics expert at Fremont Toyota. Joey was very attentive and was able to engage the Entune Suite so now it works. I'm still dissatisfied with the GPS performance and have experienced several GPS errors where the display showing the car icon going in 180 degrees in the wrong direction and leading me to the wrong entrance ramp. I have since heard from an Entune representative but have not yet engaged in a dialog. My kudos to Ramiro and Joey! More

Great service! Service rep Mark is the best! He's the main reason I continue to have all my Toyotas serviced here. Work is done correctly and on time. Service rep Mark is the best! He's the main reason I continue to have all my Toyotas serviced here. Work is done correctly and on time. More

Great service Everyone was very friendly and helpful. Even gave my car a free wash. Isaias Gonzales was great and the young man that greeted me and took my car bac Everyone was very friendly and helpful. Even gave my car a free wash. Isaias Gonzales was great and the young man that greeted me and took my car back for service was very friendly and seemed to enjoy his work! More

Very friendly service. Confident, knowledgeable. very friendly service. Confident, knowledgeable. The service was timely as well . We always feel like the best service has been given to our cars. very friendly service. Confident, knowledgeable. The service was timely as well . We always feel like the best service has been given to our cars. Thank You. More

Great Service Deparment Great Service Very Helpful Mark Muth and Isaias Gonzales these guys are the best if you need service call them they will help you talking with t Great Service Very Helpful Mark Muth and Isaias Gonzales these guys are the best if you need service call them they will help you talking with them is like talking with family or your best friends I recommend them 100% More

Service with love Toyota of Fremont is the best in the Bay area. It was quick and did not waste time sitting in the office. I recommend everyone to visit the dealershi Toyota of Fremont is the best in the Bay area. It was quick and did not waste time sitting in the office. I recommend everyone to visit the dealership and feel the difference. More

Efficient There is a new system in place currently that resulted in very little waiting for an adviser to see you when you bring your car in. Friendly people. There is a new system in place currently that resulted in very little waiting for an adviser to see you when you bring your car in. Friendly people. All the coffee you can drink while waiting for simple routine services. More

Great service These guys are so nice, explain everything to Me and everything done timely. I would highly recommend this dealership to everyone who appreciates goi These guys are so nice, explain everything to Me and everything done timely. I would highly recommend this dealership to everyone who appreciates going and friendly service More

Excellent Experience Even though I purchased my car from Capitol Toyota, I ended up going to the Fremont Toyota because it is closer to where I live. Did not have a good e Even though I purchased my car from Capitol Toyota, I ended up going to the Fremont Toyota because it is closer to where I live. Did not have a good experience at Capitol Toyota but was really happy with the service at Fremont Toyota. Mark Muth helped me out both times I got my service done. He is very courteous and professional and feels like a genuine and trustworthy guy. I told him my overhead cabin light wasn't working great (wouldn't switch on half the time). I had taken this problem to Capitol Toyota as well but they fiddled with it and said there was no problem with it and sent me packing. Mark listened to my problem and then got it checked out. Turns out the overhead cabin light was faulty (manufacturer's defect). I really appreciated that they took my problem seriously and ordered the parts to get it fixed. You can bet I will be recommending both Mark and Toyota Fremont to any of my friends who are in the market for a car. I also like that the staff always calls to confirm if everything went well with my visit. Even the girls who helped me make my appointments were super sweet and helpful even when I called early morning. More