Fresno Acura
Fresno, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 81 reviews
Made appointment for service of my MDX for airbag malfunction for Thursday morning. Drove 140 miles from San Luis Obispo for service. Explained to service advisor what needed to be done. Airbag, oil malfunction for Thursday morning. Drove 140 miles from San Luis Obispo for service. Explained to service advisor what needed to be done. Airbag, oil change paint touch up. Got call from service advisor that driver seatbelt buckle needed to be replaced to fix airbag issue. Also, front engine mount had broken and needed replacement. Authorized repair, got loaner car and decided to stay in Fresno area until Friday. Friday morning got call, airbag part did not arrive. Decided to stay another day until Sat morning and return to central coast late Sat morning. Reminded service advisor not to forget add on item paint touch up. Was assured everything would be taken care off, will call back with update sat morning. Sat morning 10am, no call. Called service at 10am, part was in, will take an hour or so to fix the airbag issue. Arrived at dealership 12.15 pm. Car not ready,floor jack under car in garage. It was obvious to me car had sat in a parking lot at acura service for the last two days and they were just now getting around to performing all the service issues, i.e engine mount, airbag, paint touch up and minor service (oil change). Waited until 1.30 pm when it was cheerily announced my car was ready. Missed several appointments in San luis obispo after returning late after two days. Paint touch up service was never performed. When I mentioned this at the service desk I received a heartfelt " sorry about that hon". I have been a customer at Fresno Acura for 10 years and always been satisfied, but after this experience will find another dealer to get my car serviced. More
I would not recommend this dealership to anyone. The general manager specifically, Jason Garcia, does not care about customer satisfaction and will not try to come to a compromise with customer issues. general manager specifically, Jason Garcia, does not care about customer satisfaction and will not try to come to a compromise with customer issues. More
I recently visited the Dealer and I could not believe the General Manager and his professionalism or lack of. I was embarassed for him.. He thought since I was a woman I didnt know how to shop for a car. He General Manager and his professionalism or lack of. I was embarassed for him.. He thought since I was a woman I didnt know how to shop for a car. He tried to charge me way over the value and way over the price that was listed on the internet. I do not recommend this Dealer especially not women or someone that is somewhat educated.. More
My wife n I recently purchased a 2009 TL and I dealt with the General Manager. I dont recommend this dealer at all. U would think by dealing with the management staff u would get a certain level of professi the General Manager. I dont recommend this dealer at all. U would think by dealing with the management staff u would get a certain level of professionalism. I was mistakingly wrong. More
I have bought many new cars over the years and Fresno Accura has been the most pleasant new car buying experience this I have ever had. Accura has been the most pleasant new car buying experience this I have ever had. More
If you are looking to purchase a New or Used Acura or any car, go and visit Fresno Acura. I had an amazing experience with this dealership. They are friendly and provide great customer service. During my car, go and visit Fresno Acura. I had an amazing experience with this dealership. They are friendly and provide great customer service. During my wait to get my car financed, Edward Ramsey, who was my dealer, checked up on me a number of times to make sure that I was comfortable. My overall experience with this dealership was amazing. Edward got me in the exact car that I wanted and even had the car detailed for me. I will definitely come back to purchase from them again. Simply amazing! I recommend speaking to Edward Ramsey during your visit to Fresno Acura. Thanks Ed! More
Exceptional customer service!!! Thoughtful, friendly atmosphere. Never a pain to have to get car serviced. Always very well looked after. Cookies and coffee are killer!! Love love love Fresno Acura! Tha atmosphere. Never a pain to have to get car serviced. Always very well looked after. Cookies and coffee are killer!! Love love love Fresno Acura! Thanks for all your hard work guys! Your dilligence and patience demonstrate the pride you take in your workplace and customers. The most important and appreciated components my boyfriend and I always appreciate are your positive attitudes your smiles and your concern in our Acura experience- whether it's our first visit our our hundredth. The valley heat doesn't ever falter the atmosphere of this dealership. Always a pleasure guys!! Wish I drove an Acura too!! More
Everone there was very pleasant! I live the dealership and the car, it was the best experience I has with buying a car! they are all awesome! I love the follow up! If you are considering buying an Acura o and the car, it was the best experience I has with buying a car! they are all awesome! I love the follow up! If you are considering buying an Acura or a car in general go to this place ASAP! thank you everyone at Acura and especially Brian Wade! More
I gave it this review because I ways asked to. If I wasn't satisfied with sales person or dealer then you would get a drifferent review. Thank you\Jim Bardini wasn't satisfied with sales person or dealer then you would get a drifferent review. Thank you\Jim Bardini More
Harris and Clint always easy to deal with. i have bought many cars their as well as reccommending to others. Harris is up to speed on all the cars and always goes the extra mile. many cars their as well as reccommending to others. Harris is up to speed on all the cars and always goes the extra mile. More

