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Fresno INFINITI

Fresno, CA

4.4
25 Reviews
Call Dealership (559) 435-5001

711 W Palmdon Dr

Fresno, CA

93704

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25 Reviews of Fresno INFINITI

January 05, 2023

We have been consistently impressed by everyone at this dealership. My husband says we will never buy anywhere else. More

by Catheywithrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, service manager
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Jan 17, 2023 -

Fresno INFINITI responded

Catheywithrow, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Helpful
August 14, 2022

Phenomenal experience servicing my Q50 and explained in cleared and certain terms. My service tech explained everything and answered all of my questions. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary is an outstanding service tech. , Mark Schultz, Domingo Macias
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Aug 17, 2022 -

Fresno INFINITI responded

Bob, thank you for your kind review; we are happy to pass along your comments to the team here at Fresno Infiniti! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 11, 2022

Excellent service and staff, especially Erik. He kept me apprised of status of the work on the vehicle, costs involved and timeline. Will definitely recommend this dealership and staff to others! More

by orchidhubanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Mercado, Danny
Report | Print
Jul 19, 2022 -

Fresno INFINITI responded

Orchidhubanks, thank you for your kind words and this wonderful review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Helpful
June 27, 2022

car went in for rear brakes, done is less time than advised and for less money. Denise is the best service writer at this dealer!! Thanks again More

by lance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
Report | Print
Jun 28, 2022 -

Fresno INFINITI responded

Hi Lance, thank you so much for your positive comments about Fresno Infiniti! We hope to be of service to you again in the future. Best wishes, Fresno Infiniti

Helpful
June 07, 2022

(1) Periodic maintenance is not required. , for Automatic transmission fluid. According to the owner’s manual. I did asked service advisor, Erik Mercado, about the AT Fluid, but he said it was More

by HPredsport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Mercado
Report | Print
Jun 09, 2022 -

Fresno INFINITI responded

We are disappointed to learn of your experience here at Fresno Infiniti, but will take this opportunity to improve. If you are willing to give us another chance, please reach out to us at (559) 435-5001 to speak to our manager directly.

Helpful
June 04, 2022

Thank you for washing and vacuuming my car after the service work, it’s the small details that people notice and keep them coming back More

by Rocket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 05, 2022 -

Fresno INFINITI responded

Rocket, your wonderful feedback and rating mean a lot to us. Rocket, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 04, 2022

Service wus great quick to fix my car and I’m happy overal. Can’t wait for an oil change at the dealer on my next trip More

by alejandrogarcia89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domingo Macias
Report | Print
Mar 04, 2022 -

alejandrogarcia89 responded

Im happy

Helpful
December 24, 2021

Denise was very helpful with issues on my vehicle and explained clearly what needed to be done. More

by Tsoria3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise
Report | Print
Dec 28, 2021 -

Fresno INFINITI responded

T If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! hank you for your kind review; we are happy to pass along your comments to the team here at Fresno Infiniti!

Helpful
October 30, 2021

Eric was amazing. He took great care of my vehicle and I from start to finish. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Nov 07, 2021 -

Fresno INFINITI responded

Susan, thank you for your kind review; we are happy to pass along your comments to the team here at Fresno Infiniti! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Helpful
September 11, 2021

Great customer service! Always a pleasure to take my car in for regular maintenance. Love the staff and treatment we receive. Thank you so much. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Sep 14, 2021 -

Fresno INFINITI responded

Lisa, we're happy you found our staff to be so supportive during your experience here at Fresno Infiniti. We hope to be of service to you again in the future. Best wishes, The team at Fresno Infiniti

Helpful
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