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Fresno Lexus

Fresno, CA

4.9
166 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 166 reviews

July 03, 2021

Melissa is the best! I was looking for a Es 350 f sport and she found me one Exceeded my expectations she went over and beyond. Extremely happy customer More

by Jeff Tallmadge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 06, 2021 -

Fresno Lexus responded

Hi Jeff, we are proud of Melissa and we will be sure to let her know about your positive words! We hope to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

June 24, 2021

Jesse was my service advisor. He provided excellent customer service. He kept me updated on my service. Thanks. More

by aigoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cervantes
Jun 25, 2021 -

Fresno Lexus responded

Jesse's a great asset to us here and it's no surprise he provided you with quality service and communication. Thank you for stopping by and we can't wait to see you here at your next service visit. Hope all is well. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

May 21, 2021

Best Lexus Dealer in Fresno, over the years purchased several Lexus SUV, There always have been very easy to deal with and their Service fantastic More

by skinut555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lane
May 21, 2021 -

Fresno Lexus responded

We are ecstatic to know that you always have a fantastic experience with us! Thank you so much, and we look forward to doing business with you again in the future. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

May 13, 2021

5-Star as service always. Jon C Lo did an excellent job and was quick to recognize repairs needed. Again thank you Jon for your help. More

by susankredo
Recommend Dealer
Yes
Employees Worked With
Jon C Lo
May 17, 2021 -

Fresno Lexus responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you always receive! We appreciate your loyalty and we can't wait to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

May 13, 2021

First time buying a Lexus. Easiest car buying experience we’ve ever had. Tevin was very helpful and made the experience pleasant and stress free. Thank You Mark and Diana More

by maeddy1Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin and Al
May 17, 2021 -

Fresno Lexus responded

It's wonderful to hear that Tevin provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Congrats on your new ride! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

March 27, 2021

Words can not express how much I appreciate the service technicians and advisors. My car was having issues and they took care of everything promptly. More

by Kasimu Massey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry cha
Mar 29, 2021 -

Fresno Lexus responded

We are so proud to hear that we were able to get your car back to running like new! We hope to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

March 22, 2021

I have never not had 5 star service at this dealership. Friendly, courteous and openly desiring to please. Thank your for your consistent hiring of excellent employees. More

by lharris433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 22, 2021 -

Fresno Lexus responded

We work incredibly hard to provide our customers with an amazing car-buying experience, and hearing feedback like yours is why we do it! Thank you so much for your review and we look forward to serving you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

March 20, 2021

We recently had our car serviced at Fresno Lexus. The staff were very professional and helpful. Jesse Cervantes was our service professional and we felt very confident leaving our vehicle in his care. More

by Mrs B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cervantes
Mar 22, 2021 -

Fresno Lexus responded

We're more than happy to hear that your service experience was nothing short of stellar. We can't wait to see you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

March 08, 2021

My recent service visit to Fresno Lexus was perfectly managed by service rep Erik Ucelo. Throughout the process he was friendly, courteous and very responsive to my questions and concerns. He was able t More

by DavidG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ucelo
Mar 09, 2021 -

Fresno Lexus responded

We are so happy that Erik was able to take care of all of your needs and we're proud to have him on our team. Feel free to let us know if there is anything else we can help you with! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

February 21, 2021

Always a great experience. Just had my first tuneup. Jon handled my visit with professional and friendly attitude. They worked hard to get me out of there as soon as possible. More

by Janecavanagh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon and Jeff
Feb 23, 2021 -

Fresno Lexus responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We appreciate your loyalty and look forward to working with you again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

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