Fresno Lexus
Fresno, CA
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Service Department staff as always provided an excellent experience from sending timely service due notification to booking appointment and overall service. experience from sending timely service due notification to booking appointment and overall service. More
The car buying process is never fun, but our salesman was very patient and courteous. My only complaint is how long it took to process the paperwork. It was also nice not to sit with a finance manager. Th very patient and courteous. My only complaint is how long it took to process the paperwork. It was also nice not to sit with a finance manager. The salesperson was able to do everything for us. More
I recently had my vehicle serviced at Lexus, and I couldn’t be more pleased with the experience. They explained everything clearly, kept me updated throughout the process, and completed the service ri couldn’t be more pleased with the experience. They explained everything clearly, kept me updated throughout the process, and completed the service right on time. The quality of work was excellent, and my car is running perfectly. Highly recommend their service department to anyone looking for a smooth, stress-free experience! Thank you, Fresno Lexus, you never disappoint:) More
My visit to the new Lexus of Fresno location was amazing. I love the new facility and what it has to offer. Philip was very professional and gave me exceptional service. Highly recommend working with him! He I love the new facility and what it has to offer. Philip was very professional and gave me exceptional service. Highly recommend working with him! He’s the best! More
Dealership needs to change their motto to, "The Pursuit of Mediocrity" because they're a stain on the brand. Call only to be hung up on. Come down to the dealership only to wait for over an hour and lea of Mediocrity" because they're a stain on the brand. Call only to be hung up on. Come down to the dealership only to wait for over an hour and leave. The person who talked most to us during my visit? The gift shop dude. Would have been well and fine but the dealership reached out to me three times in the last thirty days to solicit who knows what now. Massive waste of time. Add to that a decrease in quality and mounting reliability problems. Lexus has mold issues with their AC units not draining in LS models, and now metal shavings in their V6 turbos. Time to abandon ship, there's no value here anymore. More
This is a new and very nice dealership. my wife and I purchased a new car from Jack, our sales rep, he was kind and got us thru the process. my wife and I purchased a new car from Jack, our sales rep, he was kind and got us thru the process. More
Service team was great like always Justin is always making sure I was informed. Thanks again to the service department, you guys hold the Lexus name when it comes to service. No other dealers is like making sure I was informed. Thanks again to the service department, you guys hold the Lexus name when it comes to service. No other dealers is like the Fresno location. More

