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Fresno Lexus

Fresno, CA

4.8
219 Reviews

7201 N Palm Ave

Fresno, CA

93711

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Showing 219 reviews

September 12, 2026

A quality dealership, Tevin took very good care of me and he is very knowledgeable More

by jack.engle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Ivy
September 11, 2026

My car service was not completed the day I brought it in so Shaun got me a car rental so I could return home and pick up my vehicle the following day. I picked it up the next morning and did not have to w More

by lalacombs22
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Chahbazian
Sep 14, 2026 -

Fresno Lexus responded

We're here to help and are happy to see that Shaun was extremely accommodating. We appreciate both your business and your feedback, and we hope that your Lexus is treating you well. Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

September 04, 2026

Quality all the way. Fabulous dealership. Mo was very helpful. My third vehicle from them. More

by Kay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Sep 08, 2026 -

Fresno Lexus responded

Thank you, Kay, for your wonderful feedback! It's fantastic to hear that you’ve chosen us for your third vehicle. Mo will be delighted to know that he made a positive impact on your experience. We appreciate your trust in our dealership and look forward to serving you again! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

September 03, 2026

Melissa was amazing! She was very knowledgeable and able to answer any questions I had and provided a quick and easy experience. That has not been my experience from othe More

by Vanessa Terrazas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 04, 2026 -

Fresno Lexus responded

Thank you for your wonderful feedback, Vanessa! It’s great to hear that Melissa made your experience seamless and comfortable. We take pride in our team's approach to customer service, and your recommendation means a lot to us. Enjoy your new vehicle, and we hope to see you again! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 19, 2026

Lexus provides vehicles with exceptional performance and reliability. Good customer service is a must with me so their impeccable attention to clients’ needs adds tremendous value to an already great compa More

by cunhakid4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vang, I don’t recall the name of the loaner driver. Both are great.
Aug 21, 2026 -

Fresno Lexus responded

Thank you so much for your wonderful review! It’s fantastic to hear that you appreciate our commitment to performance and reliability, as well as our dedicated customer service. Your support and trust mean the world to us. Enjoy every moment with your Lexus! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 19, 2026

Fresno Lexus provided excellent repair service (warranty). Part was quickly ordered and repair was completed timely. Jared the service advisor was profession and skillful. He kept me informed of s More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 20, 2026 -

Fresno Lexus responded

Thank you for sharing your experience, TS! We're glad to hear that Jared provided you with professional and skillful service. Timely repairs and clear communication are what we strive for, and it’s wonderful to know we hit the mark for you. Your satisfaction means a lot to us! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 17, 2026

Irene was amazing! Got us a great deal and the process was painless. The service is incredible. Got us acclimated to the features of the car and are available for quest More

by slashbrook71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene, Christian
Aug 20, 2026 -

Fresno Lexus responded

Thank you for your wonderful feedback! We're glad to hear that Irene provided you with such exceptional service and made the process smooth for you. It’s great to know you’re feeling comfortable with your new car and its features. Your recommendation means a lot to us! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 17, 2026

My service advisor was a great communicator and very helpful. The service was first class. More

by Tlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tevin
Aug 18, 2026 -

Fresno Lexus responded

Thank you for sharing your positive experience! It's wonderful to hear that our service advisor made such a great impression with their communication and support. Providing first-class service is what we strive for, and your feedback truly validates our efforts. We appreciate you taking the time to let us know! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 15, 2026

Service is great, easy, and quick. They keep you updated throughout the process. They even sent a video of the inspection. I waited for my vehicle and the waiting areas are great. Very More

by Tmnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schroeder
Aug 16, 2026 -

Fresno Lexus responded

Thank you so much for your wonderful feedback! It’s fantastic to hear that you had such a smooth experience with our team. Keeping you informed is important to us, and we're glad you enjoyed the waiting area. Your kind words about our staff mean a lot! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 08, 2026

Dealership was professional and accommodating. The facility is clean and inviting. Salespeople were courteous and helped give me a good deal. More

by Angie B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed msouti
Aug 10, 2026 -

Fresno Lexus responded

Thank you so much for your kind words, Angie! It’s wonderful to hear that you had a positive experience with our team and enjoyed our facility. We always aim to provide great service, and we’re glad we hit the mark for you! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

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