Fresno Lexus

Great experience and customer service. George, Sahm, and Michael were all very helpful and made the experience smooth and easy. I love the new car. Michael were all very helpful and made the experience smooth and easy. I love the new car. More

Great customer service and the staff really cares about the customer having a pleasant experience. Car done ahead of time and in excellent condition. I hope everyone gets the same service. the customer having a pleasant experience. Car done ahead of time and in excellent condition. I hope everyone gets the same service. More

Tony was the best. Very personal and worked with us to get the best deal! Thank you Irene for getting us in so quickly and giving us a great trade in amount so we could purchase another car from Fresno L get the best deal! Thank you Irene for getting us in so quickly and giving us a great trade in amount so we could purchase another car from Fresno Lexus. More

Best Car Purchase Experience Ever This was absolutely hands down the most hassle free car buying experience I have EVER had! Was definitely worth the 2.5 hour drive to get my new car! This was absolutely hands down the most hassle free car buying experience I have EVER had! Was definitely worth the 2.5 hour drive to get my new car! More

Best Car buying experience!!! Tony helped my parents and myself each purchase a car and made it so EASY!!!! It was a breeze lol he was so helpful and knowledgeable. Thank you Tony!! 10/10 myself each purchase a car and made it so EASY!!!! It was a breeze lol he was so helpful and knowledgeable. Thank you Tony!! 10/10 More

The longest wait even with appointment at any dealer I waited 1 hour and 15 minutes for this dealersip just to take in my Lexus for service. This is a pre-paid service (they charged me when I bought the I waited 1 hour and 15 minutes for this dealersip just to take in my Lexus for service. This is a pre-paid service (they charged me when I bought the vehicel), and appointment made last week!!! So, they knew I was coming and need a car for the day. They know why I was coming also. They checked me in, then I waited 30 minutes without anyone acknowledging. Then they did paper work and let me know Enterprise will give me a car. Another 45 minutes wait, to find out I was in the right place, and the Enterprise agent was right there, not bothering to call anyone's name. Then they tell me there is a "charge for incidentals". Really, do thy have a fridge with drinks in there??, what incidentals I asked, and given NO RESPONSE. Lexus get the Enterprise out of there!!! Lexus was a GREAT COMPANY, not anymore. Well, this is the second Lexus we have, but we might consider other brands. More

Great customer service. Service dept wasnt pushy with upselling services. Left feeling my car was well taken care of. Very comfortable waiting area and friendlier transportation available upselling services. Left feeling my car was well taken care of. Very comfortable waiting area and friendlier transportation available More

Was a smooth purchase and process that was 100% stress free. I love my purchase and I’m completely satisfied with my new car. I recommend Lexus. free. I love my purchase and I’m completely satisfied with my new car. I recommend Lexus. More

Comfort Fresno Lexus needs a "waiting room" that offers a quiet (to those waiting for service) enviroment without a loud and blaring moderator on TV ranting P Fresno Lexus needs a "waiting room" that offers a quiet (to those waiting for service) enviroment without a loud and blaring moderator on TV ranting PC epithets of inane verbage, and, overly LOUD verbosity of personal information between other waiting customers. Some people like to read, or meditate, or just quietly cogitate their days plans without the feeling that they are sitting in Times Square or at Wilshire and Santa Monica Blvds. at high noon ! Thank you. Service personnel are terrific. P.S. After wash and ready to go ----------- noticed a 3 x 6 black dirt sludge/smuge on drivers side arm rest. which I had to wipe off before delivering the vehicle to my wife. More

Tony was very helpful and gave us excellent service. We will continue to use Lexus services when looking for a new car or having our car serviced. will continue to use Lexus services when looking for a new car or having our car serviced. More