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Fresno Lexus

Fresno, CA

4.9
140 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 140 reviews

November 18, 2019

Frank Caldron Fresno Lexus has always been noteworthy because of the excellent service department. Frank Caldron make the experience personal and tremendously helpf More

by JCrane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Caldron
Nov 18, 2019 -

Fresno Lexus responded

It was a pleasure to hear that Frank helped make your car-service experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

November 13, 2019

Great Exp Worked with Sahm and the rest of his team at Fresno Lexus. Highly recommend them and very happy to have done business again with Fresno Lexus. More

by sa9764
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahm
Nov 13, 2019 -

Fresno Lexus responded

Sahm is awesome and we're so happy to see that he worked hard to give you the service you deserve. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

November 03, 2019

As always fresno Lexus has an excellent service, very friendly and accommodating. I’ve been their customer sine 2005 . Lexus is a reliable luxury car . More

by Bebot
Recommend Dealer
Yes
Employees Worked With
Roger
Nov 05, 2019 -

Fresno Lexus responded

Your loyalty has not gone unnoticed and we love having you as a member of our Family! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. You know you're welcome back anytime! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

November 02, 2019

Never felt pressured What a great place to do business, not only does Fresno LEXUS sell top of the line cars, but their staff is so friendly, respectful, and informative. More

by AlxLis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 05, 2019 -

Fresno Lexus responded

It was a pleasure to hear that Tom helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

October 11, 2019

Frank Caldron The Fresno Lexus service department has always been above all other car dealers. Frank Caldron is great a giving his customers personal attention. He More

by JCrane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Caldron
Oct 11, 2019 -

Fresno Lexus responded

We want to thank you for taking the time to leave us a positive review. Frank is an outstanding asset to us here and always makes sure our customers go home happy. We really appreciate your feedback and hope to see you back again soon! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

September 21, 2019

3rd Lexus From Fresno Lexus Obviously I like doing business with Fresno Lexus. Mohan was very helpful in finding what I needed while staying within my budget . I would recommen More

by DianeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohan Bain
Sep 23, 2019 -

Fresno Lexus responded

Hi Diane, We cannot thank you enough for this amazing 5-Star Review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Mohan provided just that to you. We really appreciate your feedback and hope to see you back again soon! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

September 08, 2019

Great service and time when purchasing my new car. Salesman took time and showed me a variety of cars and deals. I appreciate his time and service. I would like further assistance with getting on the More

by Deb Quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 09, 2019 -

Fresno Lexus responded

Hi Deb, Thank you for sharing your thoughts! We are happy to hear you found our team to be friendly and knowledgeable during your visit here. We look forward to providing you with the same excellent service next time! Hope all is well! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

September 06, 2019

Great Experience! Went early for a oil change and rotation. I was offered a free loaner but opted to wait. I was out in an hour with everything done along with a free c More

by KeithP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Lockhart
Sep 09, 2019 -

Fresno Lexus responded

Hi Kieth, Thanks for taking the time to share your experience with us! Roger is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Mike Gibson General Manager Customercare@fresnolexus.com

August 10, 2019

Amazing Customer Service I had the pleasure of working with Harry Cha as my service consultant. He was professional, knowledgeable and went above and beyond all expectations. More

by csayeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cha, Jeff Kaita
Aug 12, 2019 -

Fresno Lexus responded

Thank you so much for the positive feedback. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Harry provided just that to you. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

June 21, 2019

Fine until you have a problem I have used Fresno Lexus service several times. Nearly every time there was a problem with either the repair or the time frame I was given. In additio More

by Lexcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger
Jul 29, 2019 -

Fresno Lexus responded

We're very disappointed to read this and see that you've experienced multiple issues here with our service team. I'd like to speak to you about this in much greater detail, as it's one of our top priorities to make sure that our customers feel comfortable here. Please contact me when you have an opportunity. I look forward to hearing from you. Regards, Mike Gibson General Manager Customercare@fresnolexus.com

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