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Fresno Lexus

Fresno, CA

4.8
226 Reviews

7201 N Palm Ave

Fresno, CA

93711

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Showing 226 reviews

September 03, 2026

Melissa was amazing! She was very knowledgeable and able to answer any questions I had and provided a quick and easy experience. That has not been my experience from othe More

by Vanessa Terrazas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 04, 2026 -

Fresno Lexus responded

Thank you for your wonderful feedback, Vanessa! It’s great to hear that Melissa made your experience seamless and comfortable. We take pride in our team's approach to customer service, and your recommendation means a lot to us. Enjoy your new vehicle, and we hope to see you again! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 19, 2026

Lexus provides vehicles with exceptional performance and reliability. Good customer service is a must with me so their impeccable attention to clients’ needs adds tremendous value to an already great compa More

by cunhakid4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vang, I don’t recall the name of the loaner driver. Both are great.
Aug 21, 2026 -

Fresno Lexus responded

Thank you so much for your wonderful review! It’s fantastic to hear that you appreciate our commitment to performance and reliability, as well as our dedicated customer service. Your support and trust mean the world to us. Enjoy every moment with your Lexus! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 19, 2026

Fresno Lexus provided excellent repair service (warranty). Part was quickly ordered and repair was completed timely. Jared the service advisor was profession and skillful. He kept me informed of s More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 20, 2026 -

Fresno Lexus responded

Thank you for sharing your experience, TS! We're glad to hear that Jared provided you with professional and skillful service. Timely repairs and clear communication are what we strive for, and it’s wonderful to know we hit the mark for you. Your satisfaction means a lot to us! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 17, 2026

Irene was amazing! Got us a great deal and the process was painless. The service is incredible. Got us acclimated to the features of the car and are available for quest More

by slashbrook71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene, Christian
Aug 20, 2026 -

Fresno Lexus responded

Thank you for your wonderful feedback! We're glad to hear that Irene provided you with such exceptional service and made the process smooth for you. It’s great to know you’re feeling comfortable with your new car and its features. Your recommendation means a lot to us! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 17, 2026

My service advisor was a great communicator and very helpful. The service was first class. More

by Tlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tevin
Aug 18, 2026 -

Fresno Lexus responded

Thank you for sharing your positive experience! It's wonderful to hear that our service advisor made such a great impression with their communication and support. Providing first-class service is what we strive for, and your feedback truly validates our efforts. We appreciate you taking the time to let us know! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 15, 2026

Service is great, easy, and quick. They keep you updated throughout the process. They even sent a video of the inspection. I waited for my vehicle and the waiting areas are great. Very More

by Tmnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schroeder
Aug 16, 2026 -

Fresno Lexus responded

Thank you so much for your wonderful feedback! It’s fantastic to hear that you had such a smooth experience with our team. Keeping you informed is important to us, and we're glad you enjoyed the waiting area. Your kind words about our staff mean a lot! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

August 08, 2026

Dealership was professional and accommodating. The facility is clean and inviting. Salespeople were courteous and helped give me a good deal. More

by Angie B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed msouti
Aug 10, 2026 -

Fresno Lexus responded

Thank you so much for your kind words, Angie! It’s wonderful to hear that you had a positive experience with our team and enjoyed our facility. We always aim to provide great service, and we’re glad we hit the mark for you! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

July 31, 2026

Fresno Lexus provided me with the best service for my RX450. They provided me with an explanation of all the services that were going to be completed. I always go to Fresno Lexus for my service. More

by caroldogey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Chahbazian
Aug 03, 2026 -

Fresno Lexus responded

Thank you for your kind words! It’s great to hear that you had a fantastic experience with your RX450 service. Our team loves making sure you’re well-informed about your vehicle's needs. We appreciate your loyalty and look forward to serving you again! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

July 31, 2026

The location, environment, service and employees are excellent. They have loaner vehicles available when necessary. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Aug 03, 2026 -

Fresno Lexus responded

Thank you, Joy! We appreciate your kind words about our location and team. It’s great to hear you found our environment welcoming and our service top-notch. We're glad the loaner vehicles made your experience even better. Looking forward to serving you again! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

July 23, 2026

Always A great experience at Lexus! Book/Schedule your service appointment with Sammy! He’s great and very knowledgeable, making the experience smooth and pleasant! More

by Beautyfxaesthetics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Jul 24, 2026 -

Fresno Lexus responded

Thank you for your wonderful feedback! It’s fantastic to hear that Sammy made your service appointment smooth and enjoyable. We pride ourselves on providing top-notch service and are glad you had a great experience. Looking forward to seeing you again soon! Regards, Jacqueline Lujano Guest Experience Manager jacqueline@fresnolexus.com 559-354-5511

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