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Fresno Lexus

Fresno, CA

4.8
142 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 142 reviews

October 01, 2023

Sales associate were nice (Jesus R and Craig S). Answered the questions we had and ultimately selected the dealership for our first Lexus car. More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera and Craig Simon
Oct 03, 2023 -

Fresno Lexus responded

Thank you for choosing Fresno Lexus, MK! We are proud of our team for ensuring you found what you were looking for. Welcome to the family! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 30, 2023

Dimetri and the team were wonderful to work with! I was able to book my appointment on-line, the check-in was flawless, I was given a timetable and they were wrapped up well in advance! Thank you! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri
Oct 03, 2023 -

Fresno Lexus responded

Thank you, Deb! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 30, 2023

Fresno Lexus & working with Mattew Williams was a pleasure. Excellent customer service and he found the perfect Lexus that worked for us. We will be buying our next Lexus with Matthew. 5 stars! More

by Fries Family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Aug 31, 2023 -

Fresno Lexus responded

We love to hear Matthew ensured you found an excellent vehicle! Congratulations and welcome to the family! We can't wait to work together again in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 24, 2023

Very accommodating with a. couple of requests for my disabled husband. Another local dealership refused these requests. More

by Peggy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt, Chris, Michael, Julian
Aug 29, 2023 -

Fresno Lexus responded

It was a pleasure to work with you both, Peggy! Thank you for choosing Fresno Lexus and please don't hesitate to reach out if there's anything else we can help with! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 29, 2023

They listened to what I wanted and helped me get what I was looking for as well as offered some reasonable add ons I was more comfortable with. I was able to purchase the car I wanted for the price I was c More

by Tfox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene
Jun 30, 2023 -

Fresno Lexus responded

We're so happy to see Irene took great care of you from start to finish and you drove home satisfied. We appreciate you sharing this and we look forward to working together again soon. Welcome to the family! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 13, 2023

Excellent service, friendly and knowledgeable and honest staff. Good customer service very pleased to work with Melissa. More

by sukhi2462
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa, Fiancé person AL
Jun 15, 2023 -

Fresno Lexus responded

Thank you for choosing Fresno Lexus, Sukhi2462! It's great to hear Melissa went above and beyond to deliver a quality experience. Welcome to the family! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Jun 16, 2023 -

sukhi2462 responded

Excellent service.

June 04, 2023

Good service and knowledgeable staff to work with while my car was serviced at the dealership More

by gary.martin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 05, 2023 -

Fresno Lexus responded

Gary, We appreciate you being a valued customer and trusting us with your vehicle. We hope it's treating you well and we look forward to continuing to take care of all your vehicle needs. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 03, 2023

Jake was thorough in addressing our car’s maintenance. Am pleased with his service & his concern that everything would be done correctly. He was accommodating with the courtesy overnight car. More

by chinnup
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen, Scottie, Monique
Jun 05, 2023 -

Fresno Lexus responded

We're happy that you were satisfied with your recent service experience and we appreciate you choosing us here for all of your vehicle needs. Thank you for this 5-star review and we'll see you here at your next visit. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

May 20, 2023

Awesome service and friendly people. Good honest customer service, like Jake, are hard to find. Caring for the customer is Lexus number one goal and they have exceeded with my appointme More

by Denise E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
May 23, 2023 -

Fresno Lexus responded

We strive for feedback like yours, Denise! We look forward to delivering excellent service again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 28, 2023

Fresno Lexus hooked me up with my brand new 2023 Lexus UX 250h. The whole buying experience was great and the staff were all so helpful! More

by Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian and Mike
May 02, 2023 -

Fresno Lexus responded

Customer service is our top priority and we're happy that our team delivered, Lauren. Congratulations on your new Lexus UX 250h! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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