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Fresno Lexus

Fresno, CA

4.9
166 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 166 reviews

October 29, 2023

Great Staff! Abraham , Chris, Mgr Aaron. Also ask for Craig, I have known him for over 30 years! All very Professional! More

by Big Poppa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham , easy guy to work with. Patient too. Chris and Mgr Aaron
Oct 30, 2023 -

Fresno Lexus responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. We look forward to continuing to exceed your expectations! Take care. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 16, 2023

Matt made the experience wonderful from beginning to end. He was personable and very knowledgeable; I appreciated his consultative approach as opposed to him trying to “sell me something”. He explained the More

by sandbed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt/Sales and Michael/Finance
Oct 17, 2023 -

Fresno Lexus responded

We love to hear Matt & Michael delivered an excellent experience from start to finish! Congratulations on your purchase and welcome to the family! We look forward to delivering another excellent visit in the future! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 11, 2023

Dimetri was wonderful to work with when I was getting my car serviced. He communicates very well and is very conscientious and professional. My car was in great shape when I went to go home. More

by Savannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri
Oct 12, 2023 -

Fresno Lexus responded

Thank you for trusting us with your vehicle, Savannah! We are so proud of Dimetri for ensuring your Lexus was taken care of. Don't hesitate to reach out if you have any further questions! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 09, 2023

Service Advisor Tevin was infomlrmative, professional, and quick. Highly recommend for any service related issue with your Lexus. More

by ortegafresn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Oct 10, 2023 -

Fresno Lexus responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Tevin & our team for taking care of you. Visit us again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 01, 2023

Sales associate were nice (Jesus R and Craig S). Answered the questions we had and ultimately selected the dealership for our first Lexus car. More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera and Craig Simon
Oct 03, 2023 -

Fresno Lexus responded

Thank you for choosing Fresno Lexus, MK! We are proud of our team for ensuring you found what you were looking for. Welcome to the family! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 30, 2023

Dimetri and the team were wonderful to work with! I was able to book my appointment on-line, the check-in was flawless, I was given a timetable and they were wrapped up well in advance! Thank you! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri
Oct 03, 2023 -

Fresno Lexus responded

Thank you, Deb! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 30, 2023

Fresno Lexus & working with Mattew Williams was a pleasure. Excellent customer service and he found the perfect Lexus that worked for us. We will be buying our next Lexus with Matthew. 5 stars! More

by Fries Family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Williams
Aug 31, 2023 -

Fresno Lexus responded

We love to hear Matthew ensured you found an excellent vehicle! Congratulations and welcome to the family! We can't wait to work together again in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 24, 2023

Very accommodating with a. couple of requests for my disabled husband. Another local dealership refused these requests. More

by Peggy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt, Chris, Michael, Julian
Aug 29, 2023 -

Fresno Lexus responded

It was a pleasure to work with you both, Peggy! Thank you for choosing Fresno Lexus and please don't hesitate to reach out if there's anything else we can help with! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 29, 2023

They listened to what I wanted and helped me get what I was looking for as well as offered some reasonable add ons I was more comfortable with. I was able to purchase the car I wanted for the price I was c More

by Tfox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene
Jun 30, 2023 -

Fresno Lexus responded

We're so happy to see Irene took great care of you from start to finish and you drove home satisfied. We appreciate you sharing this and we look forward to working together again soon. Welcome to the family! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 13, 2023

Excellent service, friendly and knowledgeable and honest staff. Good customer service very pleased to work with Melissa. More

by sukhi2462
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa, Fiancé person AL
Jun 15, 2023 -

Fresno Lexus responded

Thank you for choosing Fresno Lexus, Sukhi2462! It's great to hear Melissa went above and beyond to deliver a quality experience. Welcome to the family! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Jun 16, 2023 -

sukhi2462 responded

Excellent service.

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