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Fresno Lexus

Fresno, CA

4.9
166 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 166 reviews

September 15, 2022

Quick, efficient, and great customer service. Battery was bad and they were able to replace it within 2 1/2 hours. Plus they washed my car. Great job! More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison
Sep 16, 2022 -

Fresno Lexus responded

Cassandra, it pleases us to see that you had a quick and easy experience! We look forward to seeing you at your next service visit! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 08, 2022

recently used the Lexus dealer and the service was superb! super friendly well t least the gentleman I was felt with Jesse.I recieved if I needed anything at he dealer ship while I wait for my vehicle More

by gkgarlin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 09, 2022 -

Fresno Lexus responded

It pleases us to hear that Jesse worked hard to get you in and out as soon as possible! Thanks for choosing us and we hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 03, 2022

Best Lexua service experience. Jake definitely earned 100% on a customer service experience. I will keep coming back. Keep up the great work. More

by Borne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 06, 2022 -

Fresno Lexus responded

It truly makes us happy to hear that Jake worked hard to provide you with a positive visit! Hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 17, 2022

I called on Friday the 12th of August to schedule an appointment for service on Monday the 15th. I was told there were no appointments available but they would try to squeeze me in and to be there at 8 More

by Lenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 18, 2022 -

Fresno Lexus responded

Hi Lenny, we are ecstatic to hear that Jesse and our team got you in and back on the road as soon as possible! Please never hesitate to let us know if we can help you with anything else! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 12, 2022

Madison was a nice change, enjoyed her personality. Driver was friendly. Cashier was polite. Car wash is always nice, just windows need a dryer towel so doesn't streak. More

by Cheri Bivings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison and Victor
Aug 16, 2022 -

Fresno Lexus responded

Hi Cheri, we are thrilled to hear that Madison made sure you left a happy customer! Thank you for your feedback and we hope to hear from you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

August 04, 2022

Nicholas was great. My driver was awesome. Appreciate all the good work on my car. Thanks More

by No name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 05, 2022 -

Fresno Lexus responded

Nicholas is awesome and we ill be sure to let him know about your kind words! Hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

July 20, 2022

Scotty was amazing! Very helpful and understanding. Tech was understanding in fixing my vehicle and kept it overnight and found the issue! Vehicle was done quick too! Lo More

by RIKSTAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty
Jul 21, 2022 -

Fresno Lexus responded

We're more than happy to hear that your experience was nothing short of stellar with Scotty. Please let us know if there is anything else we can do for you! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 29, 2022

I was satisfied with the service I received and the way they took care of me More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 30, 2022 -

Fresno Lexus responded

We are so happy to hear that you enjoyed your recent visit with us! Can't wait to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

June 25, 2022

We were very happy to have been taken through the lease process by Jack Baines and Candalario in finance.. Jack took time to show us a lot of features, including the emergency medical services button. Ast More

by Clovis customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Baines, Candalerio
Jun 27, 2022 -

Fresno Lexus responded

It's a pleasure to hear that our team made sure you had an enjoyable visit! Thank you for this great review and we hope to see you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

May 14, 2022

The Service Advisor Jake was professional, knowledgeable and very helpful in making my service easy. I am always satisfied with his service. Thank you Jake. More

by jmwilson46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake DeBussey
May 16, 2022 -

Fresno Lexus responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Jake. Thank you for always choosing us and we hope to see you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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