Friendly Acura of Middletown

Great experience at Friendly Acura I just recently purchased an RDX from Friendly Acura and I can honestly say it was one of the best car shopping experiences I've ever had. My salesman I just recently purchased an RDX from Friendly Acura and I can honestly say it was one of the best car shopping experiences I've ever had. My salesman Eddie Vasquez was a dream to work with and made the process that much easier. When I test drove the car, he made sure I was 100% comfortable before we even left the lot and went over all the features and not once did I feel overwhelmed. He took his time to make sure my husband and I were well accommodated and consistently asked if there was any more that he could do. During the process the sales manager, Conrad, came over and introduced himself which I found beyond professional and checked in on us periodically to make sure we were comfortable. If you are looking for an easy and smooth car buying experience, look no further than Eddie at Friendly Acura, he was absolutely amazing and went above and beyond. More

I visited the Acura dealer in Middletown on 9/28/2019. I drove out with a nice 2020 Acura MDX. The lease deal was quite fair to me. The team in the sales department was very supportive and helpful. I had a drove out with a nice 2020 Acura MDX. The lease deal was quite fair to me. The team in the sales department was very supportive and helpful. I had a great experience acquiring the car I wanted. I am very pleased 😀 More

Service Department I had an 8am appt and there was no wait. Ed greeted us and Kevin took it from there. Their customer service is second to none and after suggested wi I had an 8am appt and there was no wait. Ed greeted us and Kevin took it from there. Their customer service is second to none and after suggested winter proactive work, we were out of there in no time. More

Expensive and service is not good Foot brakes disabled after replacing the rare brakes. Leaving a message but no reply. No instant corrections after I report, still let me wait at leas Foot brakes disabled after replacing the rare brakes. Leaving a message but no reply. No instant corrections after I report, still let me wait at least 1 hour or pick later that day to come back. More

New MDX This is my 2nd MDX purchase from Friendly Acura. Its been a great experience start to finish. I'm very impressed with the dealership. Colin was a ple This is my 2nd MDX purchase from Friendly Acura. Its been a great experience start to finish. I'm very impressed with the dealership. Colin was a pleasure to deal with. More

Excellent service From when we walked through the door all the associates were very informative. Excellent service from the sales associate to the sales consultant. I From when we walked through the door all the associates were very informative. Excellent service from the sales associate to the sales consultant. I would highly recommend this dealership. More

Excellent experience at Friendly Acura Davidson made a last minute car buying experience seamless. He took time to help me pick out a vehicle to my specifications. There was no pressure to Davidson made a last minute car buying experience seamless. He took time to help me pick out a vehicle to my specifications. There was no pressure to make the purchase. Even with a last minute change of mind on the type of vehicle, this was met by Davison and Conrad with understanding and a little bit of humor. Once my final decision was made on the vehicle, details related to the purchase were explained clearly and straightforward. Everyone there was friendly and helpful! More

Great buying experience! Had never visited Acura of Middletown before. Decided to visit late on a Monday, kept staff beyond regular closing time, and ended up making a deal t Had never visited Acura of Middletown before. Decided to visit late on a Monday, kept staff beyond regular closing time, and ended up making a deal that night. Picked up car on Wednesday evening. Very seamless experience due to very attentive employees.... receptionist, sales, and closing staff, were all well trained and very professional. More

Best place to get your Acura Joe Gil was amazing!!! Was in and out no haggling straight forward got me in my new MDX with a great price!!! This has been my third Acura from this d Joe Gil was amazing!!! Was in and out no haggling straight forward got me in my new MDX with a great price!!! This has been my third Acura from this dealership. More

Mdx service I was able to get an appointment to fit my schedule. The staff was friendly. I did not wait long. I had a good experience and will go back. I was able to get an appointment to fit my schedule. The staff was friendly. I did not wait long. I had a good experience and will go back. More