Friendly Acura of Middletown

They consistently provide quality service. On schedule and professional. Took care of all my A1. On schedule and professional. Took care of all my A1. More

My experience purchasing a car from Friendly Acura went above and beyond my expectations! I worked with Ed Folkl throughout the entire experience and I couldn’t imagine going anywhere else. Prior to going above and beyond my expectations! I worked with Ed Folkl throughout the entire experience and I couldn’t imagine going anywhere else. Prior to going with the Acura, I’ve spoken to different dealers/companies but everything about Friendly Acura was perfect. Everyone at the dealership has exceptional customer service skills and was extremely welcoming! Ed was very patient and accommodating with my situation taking time out to understand my preferences and needs to guide me towards purchasing the perfect car. I felt he had my best interest in mind and wasn’t pushy, which was important to me. Ed’s attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. Throughout the negotiation process, Ed and Tom worked diligently to secure a fair deal. Thanks to his expertise and dedication, I drove away in my dream car. If you're looking for a car salesman who goes above and beyond to provide outstanding service, I highly recommend working with Ed. You won't be disappointed! Although, I bought the car last week, he still takes time to answer any questions and check up to see how I am enjoying my new car. Again, thank you Ed, for your exceptional assistance and for making my car buying experience truly remarkable! More

My experience was great as always, Naomi is amazing, very informative, very helpful, she is a wonderful person overall, Acura is very lucky to have such a dedicated employee. Thank you Naomi and thank you A informative, very helpful, she is a wonderful person overall, Acura is very lucky to have such a dedicated employee. Thank you Naomi and thank you Acura for all you guys do! 10 out of 10, keep up the good work. More

COURTEOUS AND PROFESSIONAL EXPERIENCE. Work was done in a time frame that was very reasonable. Vehicle was kept in clean condition when mechanic worked on it. Work was done in a time frame that was very reasonable. Vehicle was kept in clean condition when mechanic worked on it. More

Service managers/associates are first rate. Maintenance work is recommended but not forced or steered The work is consistently done right. Not sure I could attain the mileage on my TLX Maintenance work is recommended but not forced or steered The work is consistently done right. Not sure I could attain the mileage on my TLX if it wasn’t for the quality maintenance work. My car is at 220k miles and I expect it to go to 300k. Credit to Friendly Acura of Middletown More

My car was delivered on time by Ray. Exactly as ordered! Ray was very friendly and helpful. Exactly as ordered! Ray was very friendly and helpful. More