Friendly Acura of Middletown

Great experience with Matt, Jon, and Paul. They were all very friendly, kind, courteous, understanding and patient. There was never any pressure. An overall exceptional experience! I would They were all very friendly, kind, courteous, understanding and patient. There was never any pressure. An overall exceptional experience! I would definitely recommend this dealership to friends and family! More

Great experience with Josh & Paul and I wouldn't hesitate to return in the future. I was looking for a used MDX and they got me into a demo for basically the same price plus they were fabulous to deal with. to return in the future. I was looking for a used MDX and they got me into a demo for basically the same price plus they were fabulous to deal with. Highly recommend! More

Third purchase. Some challenges with this purchase but are being satisfied and John and Josh are most helpful Some challenges with this purchase but are being satisfied and John and Josh are most helpful More

The Service Department was indeed “Friendly “ and fulfilled my service beyond expectations. Ms. Yvonne Watson was extremely courteous, knowledgeable and resolved my problem most expeditiously. The Se fulfilled my service beyond expectations. Ms. Yvonne Watson was extremely courteous, knowledgeable and resolved my problem most expeditiously. The Service Technician was both knowledgeably and skillful,quickly diagnosing the problem and correcting what was wrong. More

DJ our dealer was wonderful to work with. He was very efficient and got everything done for us in a timely manner!! Highly recommend him and this dealership! I love my new acura aspec RDX!! He was very efficient and got everything done for us in a timely manner!! Highly recommend him and this dealership! I love my new acura aspec RDX!! More

Have leased 4 different cars for the past 11 years. They are the best. DJ is fantastic. They are the best. DJ is fantastic. More

Finding a dealership where the staff is both professional and friendly can turn a stressful process into a great experience. I would definitely recommend. and friendly can turn a stressful process into a great experience. I would definitely recommend. More

⭐⭐⭐⭐⭐ Outstanding Service at Friendly Acura! I recently brought my 2022 Acura into Friendly Acura after hitting a pothole that caused a flat tire. From the moment I arrived, the service team I recently brought my 2022 Acura into Friendly Acura after hitting a pothole that caused a flat tire. From the moment I arrived, the service team was professional, helpful, and genuinely caring. The service advisor went above and beyond by helping me file a claim through my tire warranty. Thanks to his guidance, I was able to get most of the cost covered and only had to pay for the labor and a very small amount for the new tire. He took the time to explain everything clearly and made what could have been a frustrating situation completely stress-free. It’s rare to find a dealership that truly advocates for their customers, but Friendly Acura absolutely does. I’m extremely grateful for the honesty, efficiency, and excellent customer service. Highly recommend Friendly Acura for anyone who wants top-notch service and a team that really looks out for you! More

They were good at following up and help me get into a new car good car good More