Friendly Acura of Middletown

Getting a oil change I was very satisfied everybody was nice definitely recommend it my oil change was done fast they checked over everything for me and gave me a good a I was very satisfied everybody was nice definitely recommend it my oil change was done fast they checked over everything for me and gave me a good advice More

Consistent Quality, Consistent Professionalism I have been a customer of Friendly Acura for 11 years. My recent experience at Friendly Acura was March 2019 with Eddie Vasquez and his team. Eddie wa I have been a customer of Friendly Acura for 11 years. My recent experience at Friendly Acura was March 2019 with Eddie Vasquez and his team. Eddie was knowledgeable, patient and kind. He focused on my needs and listened to my questions and requests as a RDX lover. As many consumers I work hard for my money and demand excellence and quality. I want the best bang for my buck and Eddie did not disappoint and he delivered! Check him out! More

Worth the trip from anywhere! Never thought I would write a review for a car dealership - however Friendly Acura warranted one. Seth our salesperson was exceptional from the first Never thought I would write a review for a car dealership - however Friendly Acura warranted one. Seth our salesperson was exceptional from the first handshake to following up with us after the purchase of our vehicle and every step in between. He treated us like we were his only customers giving us 100% of his attention at all times. And when we had a concern he introduced us to Kevin the service manager who personally went out of his way to make sure our concerns were addressed. We live two hours away from Friendly and there are several Acura dealerships closer -however, none offer the quality of service this dealership showed us. We wouldn’t hesitate to take the ride down to purchase another car from Friendly! More

New Acura RDX Our buying experience was very easy. Gary took the time to go over all the car features with us. We never felt rushed and were encouraged to ask as ma Our buying experience was very easy. Gary took the time to go over all the car features with us. We never felt rushed and were encouraged to ask as many questions as we wanted. More

Excellent service!!!! Awesome service from Gary and the gang. They were wonderful and took care of me. He was very informative and very serviceable. I definitely recomme Awesome service from Gary and the gang. They were wonderful and took care of me. He was very informative and very serviceable. I definitely recommend Friendly Acura!!! More

Excellent saleman, and service. There was no pressure, they went over everything, car style and there differences, financing. Answered every question I asked. Took the time to find There was no pressure, they went over everything, car style and there differences, financing. Answered every question I asked. Took the time to find the right car for me. More

Excellent service all around! Everyone is so positive, helpful and supportive. This dealership cares about Customer service and care about each customer as an individual. They are Everyone is so positive, helpful and supportive. This dealership cares about Customer service and care about each customer as an individual. They are ALL wonderful! More

Excellent Customer Service Was called about a recall for my TLX. Made an appointment and, when I got there, was told it would take about an hour. Thirty minutes later I was done Was called about a recall for my TLX. Made an appointment and, when I got there, was told it would take about an hour. Thirty minutes later I was done! Very Friendly! More

Great dealership and staff The general manager went well above his duties to get my mdx.in for service. He is an asset to.the dealership. He picked up.my vehicle and brought it The general manager went well above his duties to get my mdx.in for service. He is an asset to.the dealership. He picked up.my vehicle and brought it to the dealership for service. More

Could not have gone any better or smoother Friendly Acura of Middletown is the place to be for professional, courteous and next level service. I could not be happier with my experience overall. Friendly Acura of Middletown is the place to be for professional, courteous and next level service. I could not be happier with my experience overall. There is no shortage of car buying options in the Hudson Valley and on the internet but I made the right choice walking into Friendly Acura. I was greeted warmly upon entering the elegant, yet comfortable showroom and truly enjoyed the process end to end. All my questions were addressed fully and ultimately I felt confident driving off the lot in the perfect vehicle for me in record time. I know I will enjoy my MDX and my relationship with Friendly Acura for many years to come! More