Friendly Acura of Middletown

Professional and courteous The service department employees are very professional , courteous and informative. My questions are always answered and any concerns are always prom The service department employees are very professional , courteous and informative. My questions are always answered and any concerns are always promptly addressed. I will continue to buy Acura and use their services. Thank you ! I would highly recommend Friendly Acura for all your needs. More

Easy!! What a pleasant experience I had choosing my new MDX!! Allison, And Ray spent an afternoon with me test driving and going over the car with me! Dav What a pleasant experience I had choosing my new MDX!! Allison, And Ray spent an afternoon with me test driving and going over the car with me! David was very pleasant as well, the entire staff was so friendly !! I am very happy with my MDX!! Thanks Friendly Acura More

Great Experience Murf, Allison and staff were extremely pleasant. I never felt pressured. I gave my parameters and they did their best to meet them. The MDX is perfect Murf, Allison and staff were extremely pleasant. I never felt pressured. I gave my parameters and they did their best to meet them. The MDX is perfect. We highly recommend! More

Great experience Very great experience at Friendly Acura. They lived up to their name. My episodes buying a car other places in the past were more like ordeals with Very great experience at Friendly Acura. They lived up to their name. My episodes buying a car other places in the past were more like ordeals with arrogant and pushy salespeople. Friendly Acura was the complete opposite. Very easy to work with. More

The way buying a car SHOULD be Our search for a great used car was stressful, until it landed us at the door of Friendly Acura of Middletown. We had found our ideal car on their sit Our search for a great used car was stressful, until it landed us at the door of Friendly Acura of Middletown. We had found our ideal car on their site, made an appointment to come see it in person, and, unlike our experience elsewhere the week before, the car was ready and waiting for us when we arrived. We were directed to salesman Joe Gil, who greeted us, pulled the car around, and readied us for a test drive. Joe is the type of salesman you hope for when you're nervous about shopping for a car. He was accommodating, friendly, and casual, all the while answering any question or concern we had. He never pressured us, never made us feel like we were in a high pressure environment. That allowed us to talk it out, and make the right decision. After we made the leap, the excellent treatment continued. Financing was quick, easy, and fair. Not to mention, of course, that everything was clear and easily understood for someone who hadn't purchased a car in 12 years. The car was clean and ready for us to drive it off the lot, as you would expect. We couldn't have asked for any more than we got from Joe and the entire team. Other dealerships could learn a thing or ten from Friendly Acura. More

First service visit Friendly acura handled my appointment quickly and professionally, and even accommodated me for a slightly different time when I called that day. They Friendly acura handled my appointment quickly and professionally, and even accommodated me for a slightly different time when I called that day. They took care of everything my car needed and explained everything that needed to be done! Will be returning! More

Great Product, Great Price, Great People Our 7th Acura, 2nd for my wife, first time at a Friendly dealer. Joe Gil and managers are top flight customer-centered pros, Dean and his team in serv Our 7th Acura, 2nd for my wife, first time at a Friendly dealer. Joe Gil and managers are top flight customer-centered pros, Dean and his team in service have always done right by me. Altogether I can’t think of a better buying experience and an outstanding SUV value for your dollar. Be back next year when my lease is up. More

Pleasant Experience You always feel that it is the place to go if you want to get things done right. Always glad to do business with this dealership. Thanks. You always feel that it is the place to go if you want to get things done right. Always glad to do business with this dealership. Thanks. More

Great Service Had to bring my car in for a brake issue. Took me right in without an appointment and fixed the issue right away. Great service... Had to bring my car in for a brake issue. Took me right in without an appointment and fixed the issue right away. Great service... More

Moved my service to Middletown The service includes: advanced notice of upcoming needs and a timeline for service; great work spaces while waiting with refreshments; options for co The service includes: advanced notice of upcoming needs and a timeline for service; great work spaces while waiting with refreshments; options for completing work in timely manner. More