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Friendly Chevrolet

Springfield, IL

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rated
223 Reviews

2540 Prairie Crossing Dr

Springfield, IL

62711

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Showing 223 reviews

December 17, 2018

Oil change Dec 2018 Quick service, prompt assistance upon arriving at the dealership. Brightly lit waiting area with complimentary refreshments, new year's calendars, qui More

by RonR
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me, names were not prominently displayed.
Dec 19, 2018 -

Friendly Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Bill Lynch, GM, (217)-547-0700

December 14, 2018

New Chevy Truck Not only did Friendly Chevrolet have the best price in the area, but they were also gave me the best deal for my trade in! I highly recommend them. More

by Truck Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Hatch
Dec 19, 2018 -

Friendly Chevrolet responded

We cannot thank you enough for your wonderful review of Friendly Chevrolet Springfield and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Bill Lynch, GM, (217)-547-0700

December 13, 2018

Buying a new car Great buying experience. Dealing with Sean,John and Andrew made transaction go very smooth,very professional staff.Would recommend Friendly Chevrolet More

by tdowns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew in finance, John Dotson, Sean Farris
Dec 13, 2018 -

Friendly Chevrolet responded

Thank you for your great review! We're glad to have Sean, John, and Andrew on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Bill Lynch, GM, (217)-547-0700

December 09, 2018

Really nice people to work with ! I have always had good luck getting things done at Friendly Chevrolet in Springfield, IL. No matter if it is trading vehicles or get one of our vehicl More

by Ironhead3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure who it was but they were prompt, courteous and helpful with all my needs.
Dec 10, 2018 -

Friendly Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Bill Lynch, GM, (217)-547-0700

December 06, 2018

First Vehicle Service Dan Stickel took care of me, got the car serviced in about an hour and looked me up when it was completed. He always does a great job when I need anyt More

by FriendlyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stickel
Dec 10, 2018 -

Friendly Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Dan was able to provide an efficient and overall positive experience. Best, Bill Lynch, GM, (217)-547-0700

December 02, 2018

review of purchase Billy Cowden was very helpful to me whHeen I was deciding on which car to buy. He explained the accessories and heloed me set up many of them. More

by shea13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Cowden
Dec 04, 2018 -

Friendly Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Bill Lynch, GM, (217)-547-0700

December 02, 2018

Routine oil change and tire rotation. on time. no delays. very good coffee.I do believe they even washed my truck. After two days of rain, it needed a wash. More

by leseastep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard garner
Dec 04, 2018 -

Friendly Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Bill Lynch, GM, (217)-547-0700

December 01, 2018

belts replace The belts was replace on the truck, but the cost for the service is to high price need to lower the cost for servicing your car or truck down. More

by TLEEPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Stickel
Dec 04, 2018 -

Friendly Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Bill Lynch, GM, (217)-547-0700

November 29, 2018

went in for a routine oil change Called for an appointment and dropped off our Traverse for an oil change. The courtesy driver dropped my wife and I off at a nearby restaurant where More

by chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Stickel, Kameron Underwood
Nov 30, 2018 -

Friendly Chevrolet responded

Thanks for sharing your positive experience with us. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Bill Lynch, GM, (217)-547-0700

November 29, 2018

Very friendly Dealership definitely lives up to their name. Very friendly and not pushy at all. Tobin was a pleasure to work with and we will be back the next time More

by Shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tobin Pride
Nov 30, 2018 -

Friendly Chevrolet responded

Thank you for your business and this review, Shelly. I am happy to hear Tobin was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Bill Lynch, GM, (217)-547-0700

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