Friendly Chevrolet

Horrible service department. If I could give negative stars I would. No one in management is ever available to talk to you and my corvette incurred damages while in their possess If I could give negative stars I would. No one in management is ever available to talk to you and my corvette incurred damages while in their possession. If you even care slightly about your car don’t take it there. They don’t care about you or your vehicle. It’s going to cost me so much to fix the stuff they tore up and won’t even talk to me. I have tried calling and emailing them but get told the same thing every time “there is no one at the dealership that can take your call right now.” More

Online price is $32K. When the final contract was signed the price was $44K. Tyler made it out the vehicle could be refinanced due to high interest rate. The "DEALER FEES" When the final contract was signed the price was $44K. Tyler made it out the vehicle could be refinanced due to high interest rate. The "DEALER FEES" he has on this vehicle shot that option out of contention. $2500 Friendly Package-$200 IKON-$900 PDR Paintless Dent Removal-They do not allow you to pay your own taxes or you have to put a down payment down on the vehicle. The require you to finance the taxes or pay it on the spot. I wilL NEVER recommend this dealership. NEVER! More

Everyone has a perfessonall manner & inform you on how long your wait will be & update you the issues on your tick. long your wait will be & update you the issues on your tick. More

I absolutely love this dealership. After I told JT what I was looking for he found me a Jeep on the lot that I absolutely love. The waiting time was not long at all maybe about 30 minu After I told JT what I was looking for he found me a Jeep on the lot that I absolutely love. The waiting time was not long at all maybe about 30 minutes and I was gone. JT is great I would recommend that you call him if you’re looking for a car. More

Great staff Appreciate the dedication to my truck and thanks to Mellissa for making my experience satisfied and leaving with a safe truck thanks to Mellissa for making my experience satisfied and leaving with a safe truck More

My salesperson was readily available as promised. He was knowledgeable about the car I wanted to view. He was knowledgeable about the car I wanted to view. More

Great service Friendly Helpful and trustworthy Neat and tidy Excellent customer service Outstanding work ethic and tidy Excellent customer service Outstanding work ethic More

Wifey and I purchased a 2023 Tahoe at 1:13pm Chevrolet Tahoe , it had a few miles on the truck. So after flying from Houston to Dallas to pick this Truck up. In which I had a $75,000 check in hand that pr Tahoe , it had a few miles on the truck. So after flying from Houston to Dallas to pick this Truck up. In which I had a $75,000 check in hand that process alone took 2 hours for no reason. This isn’t my first time doing this and the process was supposed to take 30 mins or less. Stranded on the side of the road after being only 63 miles from the dealership I noticed the air was leaving the vehicle at a rapid pace. 27 to 25 to 20 to 18 then I pulled over and didn’t see a nail in the tire. So I saw a sign for a gas station and barely made it there 18 to 10 to 8 to 2 and thank God I was pulling into the gas station. So after taking the tire off I noticed the tire valve was extremely loose on this brand new Chevy Tahoe yes a 2023! I was upset and missed my 5pm appointment because of this inconvenience. The friendly Chevrolet rep Pearla wasn’t very knowledgeable on the process of the check or how to keep a customer satisfied. I told her what happened and she didn’t care. She said call road side (in which they said a 2 hour wait), which is why I changed the tire (that was a struggle)! The truck has been in the shop for leaking trans fluid then oil 4 times. ***(Pearla responded about hrs later with the roadside assistance gesture, they knew we were flying out there to pickup the vehicle & they still weren’t prepared, & friendly Chevrolet wasn’t very friendly& communications were very different after the purchase was completed)! CALLED CHEVY 17 times no apology and none from the dealership. More

Was a big mistake to think friendly Chevrolet was a good place to take vehicle seeing that I purchased it there, I received a recall letter regarding my light engine and this was November of 2023.. advisor place to take vehicle seeing that I purchased it there, I received a recall letter regarding my light engine and this was November of 2023.. advisor Eduardo Cruz told me to purchase the parts and pay for service that was not done until parts come in and that would cover everything .. Till this day April 17-2024 I have not received a call or refund.. each time I call they don’t answer and give me the run around with some one will get with you but they don’t!!!!! If I could give a zero star I for sure would. More

Disappointed in being lied to. .. vehicle delivery Friday, April 12th. 2023 Bolt EUV I was told that the Ikon Connector (tracking device) was mandatory and since it was already i .. vehicle delivery Friday, April 12th. 2023 Bolt EUV I was told that the Ikon Connector (tracking device) was mandatory and since it was already installed, it could not be removed and I had to pay for it. Further, preceding this, the only information I received on this device was that it was software that allowed me to do extra things. I was not told it was an add-on tracking device. The car comes with OnStar for 3 years. I do not need an extra device. Additionally, the Privacy Policy of Ikon Connect is downright scary. In the 2023 Bolt EUV owners manual, on page 234, it SPECIFICALLY states that the DLC is not to have any sort of after-market fleet or driver-behavior tracking device as it may interfere with vehicle systems. This could affect vehicle operation and cause a crash. On page 234, it also states that add-on equipment can only be connected to the accessory power outlets. On page 316, it again states "do not add any electrical equipment". Added electrical equipment may interfere with the operation of the OnStar system and cause it to not operate. Privacy (lack of?) Policy Ikon Technologies reserves the right to transfer or lease your Vehicle Information to business partners and independent third parties, providers of the Services and its dealership partners and affiliates. Ikon Technologies may share Vehicle Information when Ikon Technologies is required, or reasonably believes that it is required, by law to share or disclose the Vehicle Information in order to detect, prevent, or otherwise address fraud, security, or technical issues, including enforcement of the Terms and Conditions and this Privacy Policy. ikon will use all reasonable prudence in its determination to disseminate, transmit or otherwise communicate or share Vehicle Information with the Services’ providers, partners and any other third party. It literally took me a one minute google search to find out about this device and another minute to remove it. 'Cannot be uninstalled" Another lie. Based upon the above information, especially since Chevrolet specifically states not to add one of these devices, I am expecting a refund of the full retail value of the Ikon Connect system and 3 years of subscription. I will return the unregistered device when this happens. More