Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Friendly Chevrolet
Fridley, MN
318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 12:00 AM
Tuesday 8:30 AM - 12:00 AM
Wednesday 8:30 AM - 12:00 AM
Thursday 8:30 AM - 12:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 318 reviews
December 08, 2023
UPDATE: Was contacted by service director and apologized for the lack of communication. He did a great job of making it right. Will consider brining back car to dealer. Brought in car for service in for the lack of communication. He did a great job of making it right. Will consider brining back car to dealer. Brought in car for service in early November. My truck needed to have the rear oil housing seal replaced. All fine and dandy. This 7 hour shop time repair took 6 days, which I would have been ok with if my service coordinator would have called to let me know or returned calls in a timely manner. Since I had brought it in for an oil change as well, they said they would not charge me for the oil change, since with the repair they needed to replace the oil anyway. Low and behold when I was charged they included the oil change as well on top of the quoted repair for the oil housing. I am ok with issues going on with mechanics being sick or other issues popping up. I just didn’t appreciate the radio silence. I have enjoyed taking my car here in the past and purchasing three cars from here. I will not be going back or purchasing another car from Friendly. More
by richardsfridley
Employees Worked With
Was not listed
November 21, 2023
Made an appointment to get recall work done. Dropped the vehicle off on a Monday and got a call Tuesday morning saying they don’t have parts and have no eta on them. Why make an appointment wit Dropped the vehicle off on a Monday and got a call Tuesday morning saying they don’t have parts and have no eta on them. Why make an appointment with no available parts? A complete waste of my time. Service writer wouldn’t answer why he didn’t check if parts were available said I was rude and walked away. If I could give you zero stars I would More
by jlkfloorcoverings
Employees Worked With
I wish I new the persons name so I could list it here
October 23, 2023
This dealership was amazing to work with from start to finish. The cars on their lot were all of good quality and a step above the rest. The Salespeople, financing people and service people were fantastic finish. The cars on their lot were all of good quality and a step above the rest. The Salespeople, financing people and service people were fantastic. More
by jbalfany
Employees Worked With
There was a salesperson named Robert who helped us, too! He was awesome and very responsive., Jeremy Anderson, James Barnes
August 01, 2023
Worked with Daniel in the service department to get my 2021 traverse fixed. I was in the middle of a difficult situation and was very pleased with Daniel's work. GM took good care of my in part thanks to 2021 traverse fixed. I was in the middle of a difficult situation and was very pleased with Daniel's work. GM took good care of my in part thanks to Daniel's hard work. More
by Dave45
Employees Worked With
Daniel
July 18, 2023
I called Freindly Chev to see if the car was still available, they said it was, I drove over a hour to get there and when I got there, they said it was sold, I kept seeing the car on all the websites available, they said it was, I drove over a hour to get there and when I got there, they said it was sold, I kept seeing the car on all the websites that whole week, so on Friday I texted the salesman that the car was still on their website and asked if it was available again, he said he would check, 2 + hrs later he finally said it was available, I drove back up there and bought it! If I wouldn’t have texted him I would have lost the car! More
by stevepaq
Employees Worked With
Jake Roe
March 24, 2023
Horrible service! !! Scheduled an appointment my service van for oil change and to diagnose ac/heater control issues. When I got there they told me it was a drop off-wh !! Scheduled an appointment my service van for oil change and to diagnose ac/heater control issues. When I got there they told me it was a drop off-when I made the appointment they never told me that it was a drop off. So they said they will call me to come back because it's gonna take 4 hours. Waited and got no call that evening. Next morning I called them myself and the lady at service pulled up my information and said it was done. Not knowing when I get there the advisor told me nothing had been done on the vehicle. First they didn't even bother to update me and lied that the vehicle was done and wasted my time to come in. That's shows that there service is horrible and they do not care about their customers. These are lazy and unprofessional people. They just lost a company's business!!! More
by Kyang
Employees Worked With
Doug
October 03, 2022
Bought a new truck in March. Salesman promised chips to be installed in the 2nd or 3rd quarter. Called today still no chip or date to get one. They lie to make a sale. Now no Salesman promised chips to be installed in the 2nd or 3rd quarter. Called today still no chip or date to get one. They lie to make a sale. Now no heated seats for winter! More
by blexvoldwanda
Employees Worked With
Tony
August 13, 2022
Stopped in at 10:30 to get a quote, gave the salesman until 2:30 and still no quote was prepared. He claimed he would text it in between but failed to do so. Also, kept pushing to get our trade valued until 2:30 and still no quote was prepared. He claimed he would text it in between but failed to do so. Also, kept pushing to get our trade valued first which we wanted to handle separately. 2 Ford dealers had quotes on paper immediately and valued the trade while we test drove. Embarrassing for Chevy. Won’t be buying from them. More
by Sakfarm
Employees Worked With
James Barnes
