Friendly Chevrolet

Horrible service! !! Scheduled an appointment my service van for oil change and to diagnose ac/heater control issues. When I got there they told me it was a drop off-wh !! Scheduled an appointment my service van for oil change and to diagnose ac/heater control issues. When I got there they told me it was a drop off-when I made the appointment they never told me that it was a drop off. So they said they will call me to come back because it's gonna take 4 hours. Waited and got no call that evening. Next morning I called them myself and the lady at service pulled up my information and said it was done. Not knowing when I get there the advisor told me nothing had been done on the vehicle. First they didn't even bother to update me and lied that the vehicle was done and wasted my time to come in. That's shows that there service is horrible and they do not care about their customers. These are lazy and unprofessional people. They just lost a company's business!!! More

Bought a new truck in March. Salesman promised chips to be installed in the 2nd or 3rd quarter. Called today still no chip or date to get one. They lie to make a sale. Now no Salesman promised chips to be installed in the 2nd or 3rd quarter. Called today still no chip or date to get one. They lie to make a sale. Now no heated seats for winter! More

Stopped in at 10:30 to get a quote, gave the salesman until 2:30 and still no quote was prepared. He claimed he would text it in between but failed to do so. Also, kept pushing to get our trade valued until 2:30 and still no quote was prepared. He claimed he would text it in between but failed to do so. Also, kept pushing to get our trade valued first which we wanted to handle separately. 2 Ford dealers had quotes on paper immediately and valued the trade while we test drove. Embarrassing for Chevy. Won’t be buying from them. More

They were great! I was able to get in really quickly to test drive the vehicle I was looking at, and the sales person I worked with (Tony Brama) was great about answe I was able to get in really quickly to test drive the vehicle I was looking at, and the sales person I worked with (Tony Brama) was great about answering all my questions without pressuring. He even took the time to make sure I was familiar with all the controls, how to adjust the seat, sync my phone, etc. after the paperwork was signed and I was ready to drive away. Everyone was super helpful and quick getting back to me, and Jim Partin was a big help with the financing and helped get a better rate than what I originally had lined up through my credit union. Overall a great experience and I would definitely recommend! More

Horrible incompetent high priced dealership! Don’t know what they are doing! Car wouldn’t start they couldn’t find anything wrong or else lied about the diagnostic. Stranded me at work cost me a Don’t know what they are doing! Car wouldn’t start they couldn’t find anything wrong or else lied about the diagnostic. Stranded me at work cost me an expensive Uber ride and a really expensive tow! Don’t get your car serviced here go to Roseville Chevrolet. More

I have least three cars from them and would be going for more and make it my dealership it's 3 miles down one road for me to get there very easy every time I've gone there though I've been told something di more and make it my dealership it's 3 miles down one road for me to get there very easy every time I've gone there though I've been told something different and lately it's been horrible my family had been in there before but they all went to Rosedale and had acquired their cars through there I thought I would do so but continue to go here. No more I will be going to Rosedale Chevrolet from now on this is definitely one of the worst college dealerships in the state of Minnesota I'm ashamed at their behavior and I will be taking action I will never go back there again the ruthless and shrewd dishonest. When I was sick I asked him not to call me for a few weeks yet they called every day and several times a day and asked me to come in knowing that I had told somebody I was Ill that is not nice More

Was a poor experience at first. sales made promises that at signing the used car manager didn't honor.didnt get to even test drive the car.scared someone might steel it.so we finally sales made promises that at signing the used car manager didn't honor.didnt get to even test drive the car.scared someone might steel it.so we finally bought it.drove it 5 miles the ft end shimmed. Tps light was on.promided another key and fob .it took a week to get it back in there shop cause of snow.in the mean time we called upper management he got ahold of us.was shocked to find out they don't let people test drive it cause its a sports car told us that's not our policy.and we gave him the same list we did at time of purchase.not till the paperwork was done and the cashiers check was giving i got to drive it.to bring it back a week later to get the stuff fixed More

We bought a used Hyundai from this dealer, they offer a friendly Chevrolet bumper to bumper warranty which includes wearable parts. We also paid to extended the next year. We have one bad tire on this vehi friendly Chevrolet bumper to bumper warranty which includes wearable parts. We also paid to extended the next year. We have one bad tire on this vehicle, 3/32 of an inch, the other three are at 5/32 of an inch. Hyundai States right in their manual it is not recommended to replace only one or two tires as this could damage the drivetrain. They will only replace one tire and charge me for the other three. Not very friendly of a warranty. We should have known when we bought the vehicle, the salesperson knew absolutely nothing about the car, fortunately I did. Do not recommend shopping here More

Just purchased my forth Friendly Chev Silverado.Kiowa Hawkins helped me make a good choice without pressuring me! All departments have treated me well in the past! Hawkins helped me make a good choice without pressuring me! All departments have treated me well in the past! More

Make sure you get everything in writing. I had asked for new tires as part of the sale. They said yes until they then told me it was in my best interest to wait for the nice care. The tread is now to the we new tires as part of the sale. They said yes until they then told me it was in my best interest to wait for the nice care. The tread is now to the wear strips but they still won’t replace them. I guess you have to get towed in by the cops or be in the ditch for them to replace them. Slick sales no follow through. More