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Friendly Chevrolet
Fridley, MN
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I came to look at a truck, it sold when I got there,no big deal but the response I got was. "sorry dude I will call you if I see something similar", basically saying goodbye you can leave now. I may not d big deal but the response I got was. "sorry dude I will call you if I see something similar", basically saying goodbye you can leave now. I may not dress as a business man but I am on the higher end of the income scale! Getting that response was absurd Seems they judge by your clothing and age! Good luck with these sales men better ware your 3 piece suit.I have also heard this from other people saying they will never be back neither will I! There where other vehicles I was interested in but not now I will spend my money elswhere. Dont judge the book by it's cover. More
Worked with Wally Johnson. Wally showed me the Silverado that I wanted to look at, and discussed options on given vehicle. There was absolutely no pressure. He gave me information about the 2013 Silverado, that I wanted to look at, and discussed options on given vehicle. There was absolutely no pressure. He gave me information about the 2013 Silverado, that he had purchased, and then talked about the 2014 Silverado upgrades. He was very professional, courteous and I did purchase a 2014 Siverado. More
Wally and I were e-mailing back and forth for a few weeks and it was nice to see that he was really interested in what I wanted, when I got to the dealership he was just as friendly in person as he was onlin and it was nice to see that he was really interested in what I wanted, when I got to the dealership he was just as friendly in person as he was online and over the phone, I had already selected the 2014 Chevrolet Malibu that I was interested in online prior to getting there so we took it out for a spin got back and then dealt with the finance part which is always a nightmare but actually went very smoothy thanks to Manny working so hard to get me into this Malibu, I really had a great experience no pressure at all. Thanks again to Wally and Manny for working with me and cannot wait to work with you again soon... More
Me & my wife gave Friendly Chevrolet an excellent review. One of many of the reasons is that they were better than great! We bought vehicles before and we're never treated this well and very respectf review. One of many of the reasons is that they were better than great! We bought vehicles before and we're never treated this well and very respectful of us. Mitch Robinette was excellent to work with & easy to talk too. No other dealer had a better price than Friendly Chevrolet. I will recommend Friendly Chevrolet to my friends and other people also & tell them to see Mitch Robinette for there next vehicle. We will definitely purchase our next vehicles and future vehicles from Friendly Chevrolet. Thank you Mitch Robinette for everything & all the people @ Friendly Chevrolet. We love the Chevrolet Silverado. We drove 3 hours to buy our new Silverado and it was worth it. Thank you Mitch Robinette for being a great person to deal with. Thanks to you all @ Friendly Chevrolet. Randy & Muxiang Schroepfer. More
I am very happy with my new car and over all experience with Friendly Chevrolet. Bryan Fish made sure I got exactly what I wanted. I would recommend your dealership and Brain as a sales person to anyone. with Friendly Chevrolet. Bryan Fish made sure I got exactly what I wanted. I would recommend your dealership and Brain as a sales person to anyone. Sincerely, Benni Flint More
I had to search for a Suburban to meet my criteria. The Fridley Dealership did not have a Suburban that I liked. So working with Tom Bertsch at Fridley we were able "with a lot of searching by Tom" to f Fridley Dealership did not have a Suburban that I liked. So working with Tom Bertsch at Fridley we were able "with a lot of searching by Tom" to find one in Wisconsin that Tom had shipped here. There were no hassles and every thing went smooth. More
Thomas was a great salesman knows his products and will help the customer and the dealer get to the right deal for both parties. Great Job! help the customer and the dealer get to the right deal for both parties. Great Job! More
Chris Taylor was very knowledgeable and patient with our questions. He genuinely cares about our experience with their business and our new car, and has already been in touch with us to check in. questions. He genuinely cares about our experience with their business and our new car, and has already been in touch with us to check in. More
I recently bought a 2005 Impala from the Bargain Lot. Dana Pitann was helpful in selecting the car with me. However the used car manager "low balled" the value of my trade in car He also told me the Impa Dana Pitann was helpful in selecting the car with me. However the used car manager "low balled" the value of my trade in car He also told me the Impala I was getting was "the best car for the price" on his lot so he could not offer me more for my trade in. The Impala seemed to drive OK during the test drive. BUT just 3 days later I noticed the transmission would slip/jerk terribly at times. I took it to a transmission shop to be diagnosised. I contacted Dana and told him the issue with the car's transmission. He told me to keep him posted. Since it was already in the transmission shop I decided to let an outside transmission shop fix the problem. The transmission was bad and needed to be replaced. I tried contacting the Used Car Manager, Rob Owens but I was ignored. Over the years I HAD bought many cars from Friendly Fridley but they have now lost me as a future customer. It seems sad I have to put in over $2000 in a car just 3 days after purchasing it. And it's sad I was basically ignored by the used car manager. It's even sadder that this vehicle was their "best" used car. If the Impala was their "best" vehicle one has to wonder the quality of their other used cars.It is also bad how they treatrd meas a repeat customers. So if you are looking for a good quality used car I would recommend that you buy it somewhere OTHER than Friendly Fridley. My most recent experience was a bad one. . More
I felt like i was in a lion's den. Whoever was the " Trade In Iraqi Vet" guy was, he was a monster aided by his "troops" of other Friendly Fridley workers who gathered to watch this guy try and rip me " Trade In Iraqi Vet" guy was, he was a monster aided by his "troops" of other Friendly Fridley workers who gathered to watch this guy try and rip me off on my trades. Wally, was supposed to be in charge of my deal, when he just plain didn't have the time. I signed the deal, well after dark AND closing... only on the third day i came out there. Then Wally tells me i need to come back to get the key-fab coded with my 2009 2500 Silverado, that was after he suggested the truck DID NOT COME WITH A KEY-FAB, and i asked him to pull the accessory sheet, and low and behold, it was included. When i came back a FOURTH time, the day before i needed to leave for Florida, which he knew from day one that i was purchasing the truck specifically for the trip and when i was leaving, to get the key-fab coded, they couldn't get it done, and handed me two different key-fabs and told me to go to a dealer in Florida and get it done. ALSO, HAVING PURCHASED THE VEHICLE ON SEPT 4TH, THE PAY-OFF CHECK NEVER GOT TO MY BANK UNTIL SEVEN (7) DAYS LATER, COSTING ME TO ACCRU UNDUE EXPENSE IN THE FORM OF THE DAILY INTEREST. I WOULD'NT SEND ANYONE TO FRIENDLY FRIDLEY!!!!! More