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Friendly Dodge Chrysler Jeep RAM

Penn Yan, NY

5.0
319 Reviews

2499 State Route 14A

Penn Yan, NY

14527

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Showing 319 reviews

July 31, 2023

Purchasing a car was easy at Friendly Dodge. The process was simple and Ryan Girgis who was my salesperson was professional, knowledgeable and made the truck sale stress-free More

by cheryl.bertram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ryan, Sandy Miller, Heather McGlory, Ryan Girgis
Aug 01, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your kind words about your car purchasing experience at Friendly Dodge! We are delighted to hear that the process was easy and stress-free for you. We strive to provide top-notch service, and we're glad Ryan Girgis could assist you professionally and knowledgeably throughout the sale. If you have any further questions or need anything in the future, please feel free to reach out. Enjoy your new truck, and thank you for choosing Friendly Dodge!

July 31, 2023

It's was very clean, organized everyone was very friendly and very helpful find the right vehicle More

by kfuller2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather McGlory, Ryan Girgis
Aug 01, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

We appreciate your positive feedback about your experience at our dealership! It's wonderful to hear that you found the environment clean and organized, and that our staff was friendly and helpful in assisting you to find the right vehicle. Providing excellent customer service is our priority, and we're thrilled to know that you had a great experience with us. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new vehicle!

July 29, 2023

Rodney Cole did really good today and I would buy another truck from him the next time I’m in the market!! More

by davesmith5823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory, Anthony Akers
Jul 31, 2023 -

davesmith5823 responded

Hello Ronnie, this is Dave Smith. I’m reaching out to you to let you know that the check engine light came on when I drove home I’d really like somebody to take a look at it either. Text me back or call me at 3154475823. thank you and I appreciate it.

Jul 31, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Hi Dave, thank you for your positive feedback about Rodney Cole! We're delighted to hear that you had a great experience with him, and we appreciate your intention to consider purchasing another truck from him in the future. Our team takes pride in providing top-notch service to our valued customers, and it's wonderful to know that Rodney left such a positive impression on you. Regarding the check engine light, we apologize for any inconvenience it may have caused. Our service team is ready to assist you, and we'll be sure to reach out to you promptly to schedule an appointment and take a look at the issue. Your satisfaction is essential to us, and we'll do everything we can to resolve this matter for you. Please expect a call or text shortly from our service department to coordinate the next steps. Thank you for bringing this to our attention, and we appreciate your understanding. If you have any further questions or concerns, don't hesitate to reach out.

July 25, 2023

Have done a lot to make sure we are happy with purchase and follow up of our new teuck More

by Tazluvr55
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory, Anthony Akers
Jul 31, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your feedback! We are thrilled to hear that you are happy with your new truck and the efforts we've made to ensure your satisfaction. Our team is committed to providing excellent customer service and ensuring that our customers are pleased with their purchases. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Happy driving with your new truck!

June 26, 2023

Thanks Rodney for always coming through for us and helping make my dream of owning a showroom vehicle come true. If you’re looking for a salesman you can trust, see Rodney Cole! More

by Jen Knapp
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory
Jun 30, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your kind words and recommendation! We're delighted to hear that Rodney provided you with excellent service and helped make your dream of owning a showroom vehicle come true. At our dealership, we prioritize building trust with our customers and ensuring their satisfaction throughout the buying process. Rodney is dedicated to delivering top-notch service, and we're thrilled that he exceeded your expectations. Thank you for choosing us, and we look forward to assisting you with any future automotive needs!

June 16, 2023

Rodney and Anthony salesman's to dream for! It was actually a pleasure spending my money here. If I had more I would spend more! Thank you guys so much! Be blessed! More

by truckinurload
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory, Anthony Akers
Jun 26, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your kind words and for choosing us for your vehicle purchase! We're thrilled to hear that Rodney and Anthony provided you with exceptional service and made your experience enjoyable. Your satisfaction is our top priority, and we're grateful for your trust and support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We wish you all the best, and thank you for being a valued customer!

June 05, 2023

Salesman Rodney was AMAZING. I thought they would take credit cards for down-payment but they don't. He agreed to drive to meet us on a holiday weekend and take time away fro More

by Mlusk8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory
Jun 13, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your review and for recognizing the exceptional service provided by our salesman Rodney! We're glad to hear that he went above and beyond to accommodate you and your family, even on a holiday weekend. We apologize for any confusion regarding the credit card payment for the down-payment. While we do accept credit card payments, it's important to note that for larger amounts like down-payments, we have a limit of up to $3,000 for credit card transactions. We appreciate your understanding and hope that this information helps clarify the payment options for future customers. We value your feedback and look forward to serving you again in the future.

May 28, 2023

Best experience with buying a vehicle I’ve ever had! Rodney cole was amazing and stayed late on a holiday weekend!!! More

by Alusk8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory
May 30, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for sharing your fantastic car buying experience with us! We're delighted to hear that Rodney Cole provided you with amazing service. Going the extra mile and staying late on a holiday weekend truly exemplifies our commitment to customer satisfaction. We're thrilled to have been a part of your best vehicle buying experience ever. Enjoy your new vehicle, and thank you for choosing us! 🚗😊

May 13, 2023

I wasn’t really ready to trade in my 2015 GMC Sierra. You know, I just thought that I would stop by the Dodge dealership in Penn Yan and browse. I really liked the GMC Canyon Denali, so I thought what th More

by Ken.sherer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Curtis, Carl Miller
May 13, 2023 -

Ken.sherer responded

Friendly Dodge Chrysler Jeep RAM May 13, 2023 Ken.sherer I wasn’t really ready to trade in my 2015 GMC Sierra. You know, I just thought that I would stop by the Dodge dealership in Penn Yan and browse. I really liked the GMC Canyon Denali, so I thought what the heck. I am just looking. I was in conversation with Carl Miller who walked me through the process. What a nice guy. NO high pressure salesmanship with Carl. We talked at length and found that we had a lot of the same ideas and interests. I would HIGHLY recommend if you are at all interested in trading your current vehicle that you stop at the Dodge dealership in Penn Yan for an easy car buying experience!

May 12, 2023

Rodney Cole, was amazing, no pressure! I will definitely be back in the future. The experience was well worth the drive from Buffalo. Thanks Friendly auto group. More

by Binder73
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory
May 15, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your experience with us! We are delighted to hear that Rodney provided you with an amazing, no-pressure experience. We appreciate you making the drive from Buffalo to visit our dealership. Our team at Friendly Auto Group is committed to delivering exceptional service to our customers, and we're thrilled that we met your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

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