Friendly Dodge Chrysler Jeep RAM

Ken.sherer responded

Friendly Dodge Chrysler Jeep RAM May 13, 2023 Ken.sherer I wasn’t really ready to trade in my 2015 GMC Sierra. You know, I just thought that I would stop by the Dodge dealership in Penn Yan and browse. I really liked the GMC Canyon Denali, so I thought what the heck. I am just looking. I was in conversation with Carl Miller who walked me through the process. What a nice guy. NO high pressure salesmanship with Carl. We talked at length and found that we had a lot of the same ideas and interests. I would HIGHLY recommend if you are at all interested in trading your current vehicle that you stop at the Dodge dealership in Penn Yan for an easy car buying experience!

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your experience with us! We are delighted to hear that Rodney provided you with an amazing, no-pressure experience. We appreciate you making the drive from Buffalo to visit our dealership. Our team at Friendly Auto Group is committed to delivering exceptional service to our customers, and we're thrilled that we met your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

Friendly Dodge Chrysler Jeep RAM responded

Thank you so much for taking the time to leave us a review and for choosing our dealership for your recent purchase. We're thrilled to hear that Cassie provided you with excellent service and made the process smooth and fast for you. We truly appreciate your kind words about Cassie and her work ethic. She is indeed an incredible asset to our team and we're fortunate to have her. We'll make sure to pass along your compliments to her. Thank you again for your feedback and for your recommendation. We look forward to working with you again in the future.

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Cassie, our sales consultant, and our team members in service and finance were friendly and helpful in providing you with excellent service. We pride ourselves on delivering exceptional customer service, and we're glad to hear that we met your expectations. We appreciate your loyalty and look forward to serving you and your referrals in the future.

Friendly Dodge Chrysler Jeep RAM responded

Thank you so much for sharing your positive experience with us and mentioning Rodney Cole! We're thrilled to hear that you've had multiple great experiences with Rodney and that he continues to provide amazing service. We truly value your loyalty and appreciate your business. Thank you for choosing our dealership and we look forward to assisting you with any future vehicle needs!

Friendly Dodge Chrysler Jeep RAM responded

Thank you for sharing your positive experience with us! We're delighted to hear that Dave was able to assist you in finding the perfect vehicle and provided excellent customer service. It's great to hear that he went the extra mile to ensure your 10-year-old had a good experience too! We'll be sure to pass along your kind words to Dave and the rest of our team. If you or anyone you know is looking for top-notch customer service and a great car buying experience, please don't hesitate to visit us again. Thank you for choosing our dealership!

Friendly Dodge Chrysler Jeep RAM responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Dave was able to provide you with a great deal on a new vehicle with minimal due at signing. We take pride in offering our customers the best deals possible, and we're glad to know that we were able to exceed your expectations. Thank you again for choosing us!

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to write a review and for your kind words about Cassandra and Anthony. We are thrilled to hear that they were both super helpful to you and your wife in purchasing your new vehicle, and that you would recommend them to everyone in the market for a new vehicle. We appreciate your recommendation and your rating of 20/10 star service! We will make sure to pass along your kind words to Cassandra and Anthony. We appreciate your business and look forward to serving you again in the future.

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your positive experience with Dave Dunn at our dealership. We're thrilled to hear that Dave was able to provide great service and promptly connect you with the vehicle you were looking for. At our dealership, we strive to make the car buying process as quick and easy as possible, and we're glad to hear that Dave was able to deliver that for you. We appreciate your business and thank you for choosing us for your automotive needs. We look forward to serving you again in the future.

Friendly Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave such a positive review of your car buying experience with Carl Miller and our dealership. We're thrilled to hear that Carl provided exceptional service and made the process of purchasing two new Jeeps easy and painless. We're also glad to hear that our staff made you feel welcomed and provided a pleasant atmosphere during your visit. We look forward to serving you and your family for years to come.