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Friendly Ford, Inc.
Roselle, IL
264 Reviews
We are dedicated to providing you with the best customer service and strive to make your car-buying experience simple, transparent, and enjoyable. At Friendly Ford, we listen carefully, ask the right questions, and help guide you toward the vehicle that fits your lifestyle. Our knowledgeable and supportive team works together to ensure you feel confident throughout the process, all within a relaxed and friendly environment.
We make it easy to access all available vehicle information, so you can spend less time researching and more time enjoying your purchase. Be sure to check out our current new and used specials for added savings on your next vehicle. As a premier Ford dealer in Illinois, we offer a wide selection of new and pre-owned cars, trucks, and SUVs for every need. Ready to get behind the wheel? Schedule your test drive online or visit Friendly Ford in Roselle today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 264 reviews
June 03, 2026
The service team were very attentive to my requests. They also did all in a timely manner. They also did all in a timely manner. More
by Linda
Employees Worked With
April 15, 2026
Staff here is attentive and efficient. Jessica is wonderful to work with. Annette answered questions that we couldn’t find answers for ourselves. This dealership is committed to providing Jessica is wonderful to work with. Annette answered questions that we couldn’t find answers for ourselves. This dealership is committed to providing top notch service to our community. More
by rob262
Employees Worked With
Jessica, Annette and Matt
March 12, 2026
Sales and Service team is top notch. Sales Professional answered all my questions and gave me relevant information about my Maverick truck. No pressure and good, helpful suggestions. Sales Professional answered all my questions and gave me relevant information about my Maverick truck. No pressure and good, helpful suggestions. Highly recommend this dealership. More
by frank.zacchigna
Employees Worked With
Frank
March 10, 2026
Overall experience was friendly. Service was prompt andon time. Will definitely continue to take my Mustang to this dealership for service and maintenance after purchase. Service was prompt andon time. Will definitely continue to take my Mustang to this dealership for service and maintenance after purchase. More
by Pfarr51
Employees Worked With
Brandon
February 14, 2026
I have purchased 3 vehicles and they all served me very well. Eddie Perez is an excellent Sales Manager. He answered all my questions no matter what. The Service there is unmatched. Eric Schmidt and his te well. Eddie Perez is an excellent Sales Manager. He answered all my questions no matter what. The Service there is unmatched. Eric Schmidt and his team are an efficient happy bunch. I couldn't be happier. My Ford Fiesta has over 90,000 miles on it and still going strong. Thank you Friendly Ford for over 30 years have remained my favorite car dealer. More
by Uncle Pam
Employees Worked With
Eddie Perez,Eric Schmidt
February 09, 2026
Exceptional support and caring for my needs to acquire a pickup that I was seeking. Thank you to all at the dealership, everyone was very supportive. pickup that I was seeking. Thank you to all at the dealership, everyone was very supportive. More
by rodney.craig
Employees Worked With
Freddie, and others
December 28, 2025
They not only listened, they provided options for the type of vehicle I needed. Together we found the right one. It fits my budget and my needs. type of vehicle I needed. Together we found the right one. It fits my budget and my needs. More
by film34st
Employees Worked With
Brandon, Freedy
