Friendly Ford, Inc.

Excellent Service Friendly Ford always goes above and beyond. I'm very pleased with everybody and grateful that they watch out for the things that my 2011 Escape needs Friendly Ford always goes above and beyond. I'm very pleased with everybody and grateful that they watch out for the things that my 2011 Escape needs before it becomes a problem. More

Service Appointment on Wednesday, June 22, 2016 As always, I was very impressed by how my service needs were addressed by Friendly Ford's Service Department in general and Service Advisor Ron Eling As always, I was very impressed by how my service needs were addressed by Friendly Ford's Service Department in general and Service Advisor Ron Eling in particular. He handled my concerns in a professional, efficient, and personal way. I was kept well informed of what my vehicle's problem was and what options I had. I was very pleased with the results and that my service needs were handled in a timely manner. It is always a privilege and pleasure dealing with all the "friendly" people at Friendly Ford! Sincerely, Peter Jensen, Schaumburg, Illinois More

Best Service Department The service department went above and beyond for our family! I had already taken my car to another dealership and finally decided to try Friendly Fo The service department went above and beyond for our family! I had already taken my car to another dealership and finally decided to try Friendly Ford. I was amazed at the level of customer service our family received there. They went above and beyond for us!!! More

Great Service Department Needed a transmission fluid change. Made an appointment a few days prior. They had me in and out within an hour. As a customer, I've found over the Needed a transmission fluid change. Made an appointment a few days prior. They had me in and out within an hour. As a customer, I've found over the years that there customer service is honest, and friendly. There assessments for issues are spot on, and the problems get resolved, or if its a regular service visit to be very pleasant. I highly recommend this dealer for both buying and servicing your ford vehicle. More

Smartest technicians around Brought my diesel in for a check engine light. It has been at 2 other dealers and they couldn't figure it out. Friendly ford got it figured out and fi Brought my diesel in for a check engine light. It has been at 2 other dealers and they couldn't figure it out. Friendly ford got it figured out and fixed in less than a day. I will not go anywhere else but here More

Had a recall addressed. Bill at the front desk was top notch. Had a recall I had been putting off for a year taken care of had my car back to me in less than a day. Bill at the front desk was top notch. Had a recall I had been putting off for a year taken care of had my car back to me in less than a day. More

World Class Customer Service There are dealerships much closer to my home but they cannot beat the excellent customer service that I receive from Friendly. They get my car done r There are dealerships much closer to my home but they cannot beat the excellent customer service that I receive from Friendly. They get my car done right and on time every time. In the event that I cannot wait for my car they offer to drive me home. The whole team is customer orientated and that is the reason I only take my car to Friendly Ford! More

Very satisfied Scott Zenkus was very informative and kept me advised of the progress on my car. He always treats me like a VIP. They do good quality work Scott Zenkus was very informative and kept me advised of the progress on my car. He always treats me like a VIP. They do good quality work More

Great service team! Overall great experience with this dealerships service department! Kathy was great and kept me well informed about my vehicle. Would highly recommend Overall great experience with this dealerships service department! Kathy was great and kept me well informed about my vehicle. Would highly recommend Freindly Ford!! Will come back! More

Outstanding service The entire team is extremely customer service oriented. They are always ready to help and ensure that a have a positive experience every time I go the The entire team is extremely customer service oriented. They are always ready to help and ensure that a have a positive experience every time I go there. More