Friendly Ford, Inc.

Recall for faulty door latch. Service Rep, Ron reached out to me immediately and kept me informed of the whole process. Will always service vehicle here for faulty door latch. Service Rep, Ron reached out to me immediately and kept me informed of the whole process. Will always service vehicle here. More

New Brakes My car needed several things replaced and was quoted it would be an 8 hour job. To my surprise it was completed in 6 hours and they also always wash My car needed several things replaced and was quoted it would be an 8 hour job. To my surprise it was completed in 6 hours and they also always wash the car. Employees have always been helpful and pleasant. Helen More

Air bag recall / Clicking under dash- Vent Actuator Friendly Ford was very quick and very thorough with finding and fixing the problems with my vehicle . The car was only there for a day and they even w Friendly Ford was very quick and very thorough with finding and fixing the problems with my vehicle . The car was only there for a day and they even washed the vehicle for me . I would highly recommend this dealership for their knowledge and attentive and friendly service department. More

Oil Change Brought our car here after having issues with our regular dealer. BEST service we have had in a long time. Friendly and quick. This will be our Brought our car here after having issues with our regular dealer. BEST service we have had in a long time. Friendly and quick. This will be our go to dealer now.... More

Customer Friendly I was at the service center to have a part ordered for a broken seat. The service manager noticed that there was a recall on my car and Ford was offe I was at the service center to have a part ordered for a broken seat. The service manager noticed that there was a recall on my car and Ford was offering free rental cars. The part replacement, the recall service, and my routine service was all accomplished while I had the free rental. Very helpful!!! More

Oil change & tire rotation I was satisfied with the service & follow up but I was very puzzled as to why I was charged one dollar for a car wash that should be complimentary. I was satisfied with the service & follow up but I was very puzzled as to why I was charged one dollar for a car wash that should be complimentary. More

Warranty work on 2015 F150 Took a chance with Friendly Ford after having a negative experience with another dealership in the area. Brought my F150 in for a door lock issue, par Took a chance with Friendly Ford after having a negative experience with another dealership in the area. Brought my F150 in for a door lock issue, parts were on back order for an extended amount of time. I am satisfied with the work completed and would bring my vehicle back again for future service. More

Brought a 2015 Fusion in for a warranty repair. Simply can not express my appreciation nearly enough for all the courtesy and professionalism exhibited by Ron Eling, and for the technical advice and Simply can not express my appreciation nearly enough for all the courtesy and professionalism exhibited by Ron Eling, and for the technical advice and expertise of the technician who actually performed the repair on my Fusion! My sincere thanks to a truly great Service Department staff! More

Excellent experience!!! The work was done at a minimum of cost!!! I am retired so my financial base is limited at best!!! My brother recommended this dealer and I can see why The work was done at a minimum of cost!!! I am retired so my financial base is limited at best!!! My brother recommended this dealer and I can see why!!! Thank you very much!!! May God, Jesus Christ, and the Holy Spirit ever give Their Blessing to you and your families!!! More

Colision repair Eric and Paul did a great job in taking care of the collision repairs needed to get our vehicle back on the road. Constant updates on the progress ga Eric and Paul did a great job in taking care of the collision repairs needed to get our vehicle back on the road. Constant updates on the progress gave me a time line to completion and they actually finished the repairs a few days early. Very pleased with the service and quality of the repairs at this facility. More