Friendly Ford, Inc.

Outstanding service I was having severe issues for almost a week with a different dealership. Called friendly and spoke with Matt and explained my situation about a bad I was having severe issues for almost a week with a different dealership. Called friendly and spoke with Matt and explained my situation about a bad fuel leak and about how long my vehicle was sitting at the other dealer untouched. Matt advised me to bring my vehicle by them and they would try to get my vehicle asap. Towed my vehicle to friendly they received it at 1:30 pm got a phone call at 2:30 pm same day and was told they found out why and what was causing my fuel leak. I was advised that the part was special order and that my truck would be done on Friday and sure enough my truck was done on Friday. Can not be any happier with this dealership. More

Great service and excellent results. Great customer service at the service center!! They kept me informed every step of the way and were very detailed in what they were fixing. My car d Great customer service at the service center!! They kept me informed every step of the way and were very detailed in what they were fixing. My car drives like new. Expert mechanics and a nice carwash. Estimate for work was near the same as non-dealer shops. Nice to get genuine ford parts. 2012 Explorer 72k. More

Super service, Surprise in the extras I was long overdue for an oil change, mostly due to factory recalls, I didnt think I had time for. I finally just called in early one morning for an I was long overdue for an oil change, mostly due to factory recalls, I didnt think I had time for. I finally just called in early one morning for an oil change and to my surprise they said they could do ALL the work in one day, and give me a car. I was thrilled at the little things they noticed (a piece of trim, that had been irritating me for a year) and fixed. I would suggest them to anyone needing a quality car or quality service. Thank you for making my day easier. More

My maintenance The staff is amazing, keeps you up to date on status and the shop does a great job taking care of your vehicle. A pleasure working with them! The staff is amazing, keeps you up to date on status and the shop does a great job taking care of your vehicle. A pleasure working with them! More

Emergency service Service was prompt and courteous. Problem was detected and quickly rectified. My wife and I are very pleased with the way things were handled. Great j Service was prompt and courteous. Problem was detected and quickly rectified. My wife and I are very pleased with the way things were handled. Great job! More

Outstanding Service Exceeded my expectations - from accommodating my schedule, communicating with me while the technician diagnosed my vehicle to completing the repairs e Exceeded my expectations - from accommodating my schedule, communicating with me while the technician diagnosed my vehicle to completing the repairs early, this was an excellent experience. I will continue to use their service department and purchase cars from Friendly. More

Consistantly consistant My wife and I have bought several vehicles from Friendly Ford and have always had them serviced there. Our current Escape and Explorer have both been My wife and I have bought several vehicles from Friendly Ford and have always had them serviced there. Our current Escape and Explorer have both been in for routine service and one recall in the last couple of weeks. Scott and Kathy have always been efficient and knowledgeable in our recent dealings. The work is done when promised, or before. The technicians do a great job of keeping the cars clean and the work is done correctly. This is the kind of service we have received over the years and have come to expect from Friendly Ford. More

Service work We have purchased several vehicles from Friendly Ford. Always a pleasure to deal with staff here, never disappointed! Thank you for making car buyi We have purchased several vehicles from Friendly Ford. Always a pleasure to deal with staff here, never disappointed! Thank you for making car buying and service a pleasure. More

Excellent Service I have purchased many vehicle from Friendly Ford over the years and have never been disappointed. I recently took my 2012 Ford Flex in for routine mai I have purchased many vehicle from Friendly Ford over the years and have never been disappointed. I recently took my 2012 Ford Flex in for routine maintenance and service. The Service technician did an outstanding job and the Customer Department was extremely helpful and professional. I definitely would recommend this dealership to anyone who is in the market for an vehicle or for service. Thank you More

Consistent, outstanding service every visit. I had received mediocre service at another Ford dealership. Tried Friendly and have received great service each and every visit. All staff is very pro I had received mediocre service at another Ford dealership. Tried Friendly and have received great service each and every visit. All staff is very professional and always seeking to deliver great customer service. Ease of scheduling, efficient, timely work completion. Very happy to be a Friendly customer! More