Friendly Ford, Inc.

Consistantly quality service My wife and I have always been pleased with the quality professional service provided at Friendly Ford. This time was no different. When dropping of My wife and I have always been pleased with the quality professional service provided at Friendly Ford. This time was no different. When dropping off our Explorer for routine oil change and service there was a small back up in the drop off area. One of the mechanics came out and said it would be a couple of minutes and asked if I had time to wait or if I had to leave. This was beyond his duties I think. It was only a matter of a couple of minutes and the service writer got to me. The employees here always greet you with a smile and are courteous. They always take the time to answer any questions and alert to you to future service areas that might need to be addressed. They certainly live up to their name of "Friendly". More

Service for Recall Brought my Ford Escape in for a few recalls and a check engine light issue, set up the appointment on line which was a great time saver. Scott took ca Brought my Ford Escape in for a few recalls and a check engine light issue, set up the appointment on line which was a great time saver. Scott took care of the recalls and promptly informed me what the check engine light issue was and other recommend service was, great service and response. More

Excellent Service Department I brought my vehicle in for an oil change and tire rotation. They were able to fit me in without and appointment and even had time to wash my car! Eve I brought my vehicle in for an oil change and tire rotation. They were able to fit me in without and appointment and even had time to wash my car! Everyone I have dealt with at Friendly Ford is very professional and always helpful. This is the only place I would ever bring my vehicle to! When the time comes to purchase a new one, this is where I will be buying from! If you haven't visited Friendly Ford yet, you need to. Thank you all for everything! More

Comprehensive damage Bill and his crew did a great job in fixing my car. Once the insurance adjuster okayed the repair, I had the car back the next day. Its running grea Bill and his crew did a great job in fixing my car. Once the insurance adjuster okayed the repair, I had the car back the next day. Its running great. More

Friendly and Excellent Service Kathie that took care of me is very friendly and did an excellent job of letting me know what was going on with my vehicle and the timeline for comple Kathie that took care of me is very friendly and did an excellent job of letting me know what was going on with my vehicle and the timeline for completion. This allowed me to properly plan while my vehicle was in repair, which was returned to me with everything in order. I've had various levels of experience over the years with dealership service. Friendly Ford and Kathie that served me are both best in class in what they provide. I recommend others to give them a try. More

Great service and excellent results. Great customer service at the service center!! They kept me informed every step of the way and were very detailed in what they were fixing. My car d Great customer service at the service center!! They kept me informed every step of the way and were very detailed in what they were fixing. My car drives like new. Expert mechanics and a nice carwash. Estimate for work was near the same as non-dealer shops. Nice to get genuine ford parts. 2012 Explorer 72k. More

Outstanding service I was having severe issues for almost a week with a different dealership. Called friendly and spoke with Matt and explained my situation about a bad I was having severe issues for almost a week with a different dealership. Called friendly and spoke with Matt and explained my situation about a bad fuel leak and about how long my vehicle was sitting at the other dealer untouched. Matt advised me to bring my vehicle by them and they would try to get my vehicle asap. Towed my vehicle to friendly they received it at 1:30 pm got a phone call at 2:30 pm same day and was told they found out why and what was causing my fuel leak. I was advised that the part was special order and that my truck would be done on Friday and sure enough my truck was done on Friday. Can not be any happier with this dealership. More

Super service, Surprise in the extras I was long overdue for an oil change, mostly due to factory recalls, I didnt think I had time for. I finally just called in early one morning for an I was long overdue for an oil change, mostly due to factory recalls, I didnt think I had time for. I finally just called in early one morning for an oil change and to my surprise they said they could do ALL the work in one day, and give me a car. I was thrilled at the little things they noticed (a piece of trim, that had been irritating me for a year) and fixed. I would suggest them to anyone needing a quality car or quality service. Thank you for making my day easier. More

Emergency service Service was prompt and courteous. Problem was detected and quickly rectified. My wife and I are very pleased with the way things were handled. Great j Service was prompt and courteous. Problem was detected and quickly rectified. My wife and I are very pleased with the way things were handled. Great job! More

My maintenance The staff is amazing, keeps you up to date on status and the shop does a great job taking care of your vehicle. A pleasure working with them! The staff is amazing, keeps you up to date on status and the shop does a great job taking care of your vehicle. A pleasure working with them! More