Friendly Ford Lincoln
Monroe, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 134 reviews
Jeremy F from the time I walked in to the time I left made the whole process smooth. He explained everything and all the different cars I was interested in to a point I could understand. When I picked th made the whole process smooth. He explained everything and all the different cars I was interested in to a point I could understand. When I picked this car he went over all the unique features and made sure I knew all about it before driving off. When it’s time to buy a new car I will definitely be going back. More
Jeremy Frayer is the best salesman in SE Michigan he is always friendly just like the dealership. always friendly just like the dealership. More
Jeremy and the rest of the staff was all very friendly and made my first car purchase a breeze! Jeremy made sure that I left with a car I truly loved! and made my first car purchase a breeze! Jeremy made sure that I left with a car I truly loved! More
You guys a great! I come from Temperance Mi. for service. I'd drive even further just to be able to do business in your dealership. I really want to thank Andy for all I come from Temperance Mi. for service. I'd drive even further just to be able to do business in your dealership. I really want to thank Andy for all his help in obtaining our new car. Thanks to you Andy we are in the vehicle that's right for us and yes, we love it! More
If you are going to charge exorbitant "market adjustment" fees. Just put them in the ads and be straight up about it. Don't advertise under sticker and think people will contact you and just decide to go a fees. Just put them in the ads and be straight up about it. Don't advertise under sticker and think people will contact you and just decide to go ahead and pay THOUSANDS more. Terrible business practice. Waste of time. More
Unethical, unprofessional, inconsiderate, selfish Used Car experience with Caden! Sort by Most relevant Newest Highest Lowest Marie G 37 reviews 18 hours ago NEW I had a used vehicle picked out Car experience with Caden! Sort by Most relevant Newest Highest Lowest Marie G 37 reviews 18 hours ago NEW I had a used vehicle picked out with Caden. I took it for a test drive. Came in filled out paperwork to finance a loan (Wednesday). I asked my salesman to hold the vehicle and he told me not to worry that he doesn't see anybody buying it … More Don Clark Local Guide·61 reviews·231 photos 8 months ago The best dealership in South East Michigan. Andy Ohmler has always given me and my family the best sales experience! +2 Tim Rehahn Local Guide·184 reviews·115 photos a month ago Years back I had a very bad experience with Friendly Fords Service Department and I haven't bought from them or taken anything to be serviced. It seems as though they've changed. My Mom bought a car there, so I was taking her car in, not … More Friendly Ford (Owner) a month ago Hi Tim, we appreciate your feedback! Thanks again for your business! Take care! Stephen 14 reviews·20 photos 4 months ago I’m going to go ahead and recommend you don’t go to this dealer for any kind of after sales service. It takes weeks and even months to get an appointment. Knowing this I scheduled 3 separate service appointments for our 3 Lincoln vehicles … More 1 Marie G 37 reviews 18 hours ago NEW I had a used vehicle picked out with Caden. I took it for a test drive. Came in filled out paperwork to finance a loan (Wednesday). I asked my salesman to hold the vehicle and he told me not to worry that he doesn't see anybody buying it anytime soon. I then decided to reach out to My own credit Union to see what I could qualify for just in case they would have better rates. I got approved but they wanted the purchase amount to make sure it met the NADA vehicle pricing guidelines. I was not available Thursday or Friday morning (which I explained my circumstances). On Friday after asking for a purchase price, at least four times, I was given every other excuse besides the purchase price. He even wanted me to add my husband on their loan application to get approved which makes zero since to me given the circumstances and I make plenty enough money to get a auto loan on my own. Then I find out he let another salesman offer the vehicle to somebody else but then tells me if the customer doesn't buy it he'll send me the purchase agreement tomorrow (Saturday). I know my credit isn't A++ plus but it's still impacts my credit score and why waste someone's time and how do you do that to a customer. They didn't even give me a chance to use my own bank, which makes me think they were getting a huge deal by using their own lenders or trying to rip me off. This is very bad business. More
Everyone very helpful and caring. I really felt like everyone cared. Andy was wonderful, not sure how he did it but had my perfect car waiting for me. I really felt like everyone cared. Andy was wonderful, not sure how he did it but had my perfect car waiting for me. More