Friendly Ford of Crosby

Absolutely amazing These guys are by far the best dealership I have worked with. My husband got a new job and so we needed a new car because we only had one vehicle. The These guys are by far the best dealership I have worked with. My husband got a new job and so we needed a new car because we only had one vehicle. They had what we wanted...worked with pricing and financing, and now I am driving the car of my dreams and love it. Would recommend them to anyone and everyone I know!!!! More

Excellent and professional! Very professional and fast. I was treated very respectfully I would definitely recommend this dealership to any in the market for a new or used vehicl Very professional and fast. I was treated very respectfully I would definitely recommend this dealership to any in the market for a new or used vehicle. More

excellent They were very friendly and helpful. Help me decided which vehicle was right for me. Took thier time in answering all my question. Would definitely re They were very friendly and helpful. Help me decided which vehicle was right for me. Took thier time in answering all my question. Would definitely recommend to others. More

Another Happy Customer I was referred to Friendly Ford by a close family friend who has bought Ford trucks from them for her entire life. She even appeared in their commerci I was referred to Friendly Ford by a close family friend who has bought Ford trucks from them for her entire life. She even appeared in their commercials! After working with Tillman Walker and Austin Salinas to get down to a sales number on a truck I wanted they were actually out bid by another dealer...Baytown Ford. After attempting to purchase the better priced truck at Baytown Ford (which was an awful experience) I walked out of the door at the Baytown dealership and drove straight to Crosby to purchase the higher priced truck. After such a terrible experience at Baytown Ford I didn't care how expensive the other truck was at Crosby, I knew I would be treated the way a customer should. After arriving at Crosby directly after the Baytown experience, Tillman never asked questions and immediately offered the previously discussed truck at the price we had agreed upon earlier. Within 5 min. Tillman had started the paperwork to put me in my new vehicle. During the paperwork process the sales manager (Austin Salinas) notified me they had actually found more rebates for my truck and had lowered the price of my new truck by another $1,500! They not only provided a wonderful buying experience, they also ended up BEATING the price of any other dealer I spoke with in the greater Houston Area. More

great service I am very happy with my new car??awesome staff the sales man made me feel so comfortable would definitely recommend people to come down and check it o I am very happy with my new car??awesome staff the sales man made me feel so comfortable would definitely recommend people to come down and check it out. More

Always Friendly at Friendly Ford I've bought several vehicles here. But my most precious vehicle is my 2011 F-150. Driven 217000+ miles. Its the meaning of built ford tough. I'm very I've bought several vehicles here. But my most precious vehicle is my 2011 F-150. Driven 217000+ miles. Its the meaning of built ford tough. I'm very happy with my truck. I'm happy with the service I get at Friendly Ford. They take care of "Shadow". I go to Friendly Ford to do all the services, because I know they'll take good care of "Shadow". My job requires my driving lots of miles. Friendly Ford knows this and they go out of their way to take care of me and shadow. I would completely recommend Friendly Ford to everyone. Thanks Friendly Ford, keep up the great work. Love you guys like a family. More

Thank you! From my 1st call to finance, I was met with professionalism and respect. Thanks to Ford and my salesperson Tilman for a great experience. I love my Fo From my 1st call to finance, I was met with professionalism and respect. Thanks to Ford and my salesperson Tilman for a great experience. I love my Ford Edge! More

SI NECESITAS UN AUTO O CAMINETA Y TU CREDITO ESTA BAJO O MUY MALO TE LO RECOMIENDO,YO BUSCABA UN VW BATLE PARA MI ESPOSA Y FUI A LA AGENCIA VW Y ME RECHASARON,FUI A UN PAR DE AUTOMOTORAS MAS Y TAMBIEN;VI PO MUY MALO TE LO RECOMIENDO,YO BUSCABA UN VW BATLE PARA MI ESPOSA Y FUI A LA AGENCIA VW Y ME RECHASARON,FUI A UN PAR DE AUTOMOTORAS MAS Y TAMBIEN;VI POR LA INTENET QUE FRIENDLY FORD LO TENIA Y LES MANDE UNA EMAIL ACERCA DEL AUTO ,Y PSARON 2 MINUTOS Y ME HABLO TONY RICKMAN,LE EXPLIQUE MI SITUACION LE DIJE TENGO MAL CREDITO Y TENGO 2000.00DLS PARA MI ENTREGA INICIAL Y EL DIJO ACA AYUDAMOS A TODOS MANDAME TU APLICACION POR INTERNET,LE MANDE LA APLICACION POR INTERNET EL JUEVES 28 ,LOS TALONES DE CHEQUES Y UN BILL .EL SABADO ALAS 9AM YA ME TENIA TODO APROBADO FUI ALA 1PM ,MANEJE EL AUTO NOS ENCANTO Y LAS 3 YA ERA NUESTRO. FUE UN EXELENTE TRABAJO EL QUE HICIERON POR NOSOTROS LO RECOMIENDO ,SIN MENTIRAS NI RODEOS AL GRANO...... ESTAMOS MUY AGRADECIDOS CON TONY Y TODO EL GRUPO DE FRIENDLY FORD JOSELO DLSG More

The car buying experience was painless however, after we took the car home 2 weeks later Austen kept calling us and harrassing us about the down payment even though we had worked out an agreement. He was ba took the car home 2 weeks later Austen kept calling us and harrassing us about the down payment even though we had worked out an agreement. He was backing out of that agreement and wanted it a couple days later or he said he was going to repo our vehicle. Mind you our first car payment wasn't even due yet. He also called a reference of ours and shared our personal information with them. When we went in to make a partial payment we gave the money to the cashier and got our reciept, later that day he called asking if we made a payment and when we said yes we have the reciept he started being very rude and telling us that we were being sneaky that we didn't come to him. He didn't sell us the car, he is not the person we pay, we shouldn't have to see him. He is extremely rude and harrassing and went as far as hanging up on us. We were going to go and buy another vehicle for us so that we can have 2 cars after this one was paid off, but now we will be going to a different dealership because no one should be treated this way especially when our first car payment isn't even due yet and we still haven't recieved our tags. More

This was the first time (in a long time) that I didn't feel like the dealer got the best of me. I needed a car with good gas mileage for work commute. The salesman was still a salesman and, of course, t feel like the dealer got the best of me. I needed a car with good gas mileage for work commute. The salesman was still a salesman and, of course, tried the typical jargon on the first test drive for a car that definately felt every one of it's 100,000 miles. However, once we began a conversation other than sales, he backed off a bit and led me to a perfect ride. I was even able to negotiate the already reduced price. The staff was all friendly. I pre-arranged my test drive so there wasn't any surprises or salesmen racing around like vultures when I drove in. It was actually a pleasant experience. More