
Friendly Honda
Poughkeepsie, NY
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1,011 Reviews of Friendly Honda

Great Experience - 2017 CR-V EX-L Darlene was great in communicating with us over email and made us feel comfortable to stop into the dealership. Pat was very helpful and knowledgea Darlene was great in communicating with us over email and made us feel comfortable to stop into the dealership. Pat was very helpful and knowledgeable, also very patient. He helped us determine the best car for our needs. Pat made the whole experience very pleasant and seamless, very unlike a recent experience our son had at another dealership. I appreciate the accommodating nature of his approach. I will be back. Jim made the finance part of the process seamless as well. More
Super smoothe process! I leased my CRV. This is my second lease with Honda and Brandy worked with me to get the perfect vehicle for me. Thanks Brandy! I leased my CRV. This is my second lease with Honda and Brandy worked with me to get the perfect vehicle for me. Thanks Brandy! More

OUTSTANDING EXPERIENCE! My mom needed a new car and decided that leasing would be her best option. I made several phone calls on her behalf to different car dealerships to ch My mom needed a new car and decided that leasing would be her best option. I made several phone calls on her behalf to different car dealerships to check on prices for subcompact- size cars. I had the good fortune of connecting with Tom Muff at Friendly Honda in Poughkeepsie NY, and based on the information that Tom gave me over the phone, we decided to check out the Hondas. Tom made time to see us that very same day. Tom Muff is an exemplary salesperson. In addition to being extremely knowledgeable, he has a welcoming and friendly personality, and does not make you feel pressured in any way. His patience and kindness made my mom's experience of choosing and leasing a new car a remarkably pleasant one. Due to his expertise and excellent communication skills, Tom executed the entire process (from trading in her old car to driving out in a new Honda Fit) in a professional and responsible manner that eliminated any stress for my mom and myself. We are so impressed by Tom Muff. He truly is in a league of his own. More
Car Care Service Plan is a SCAM - "Swindling Honda" I went to Friendly Honda in September to a buy a car due to a job change and needed to do so in a very short period of time. I thought a Honda would I went to Friendly Honda in September to a buy a car due to a job change and needed to do so in a very short period of time. I thought a Honda would be a good choice due to their reliability, gas mileage, etc. I ended up purchasing a brand new Accord Sport. The car itself has been fine, but while closing on the car, the finance personnel, Brian Hartwell, mentioned a car care service plan which would give me a warranty and free oil changes/tire rotation every 6,000 miles for 7/100,000 for approximately $3,000. This sounded great to me, but I was concerned since I live in NYC I wouldn't always be able to make it up to Poughkeepsie to get the oil changed. Brian assured me that the car care plan was redeemable at any Honda Dealership and I just needed to show them the paperwork. I went to get my oil changed today in Greenwich, CT, and low and behold, they do not accept the warranty that was supposedly accepted at all Honda dealerships. My mother and I specifically asked Brian the question and he deliberately lied to both of our faces to get an extra $3,000. Complete and utter joke. This is no "Friendly Honda" dealership, it should be called "Swindling Honda". More

Helpful and knowledgeable service They were very helpful when looking at different cars explaining all the different features showing me different makes and models I might be intereste They were very helpful when looking at different cars explaining all the different features showing me different makes and models I might be interested in and eventually helped me find my car and then explained the deals and options in a way that was easy to understand and not overwhelming I would recommend this dealership to others looking for helpful service More

Wonderful experience This was a great experience with a dealership, my dealer was informative, caring, and very kind through the whole process. He didn't rush us in our ch This was a great experience with a dealership, my dealer was informative, caring, and very kind through the whole process. He didn't rush us in our choices and offered great alternatives if we felt out of our range. Definitely will be using him again in the future!!! Thanks Tom!!! More
Friendly is an Appropriate Name We loved the entire experience. Our 14 month old.toddler was running around the dealership having the time of her life and every employee acknowledge We loved the entire experience. Our 14 month old.toddler was running around the dealership having the time of her life and every employee acknowledged her in a friendly (pun intended) manner allowing us to feel comfortable the entire time. John was a.great salesman. Honest and no pressure the entire time. Really made us feel welcome, comfortable and appreciated throughout the entire purchasing process. Colin was great too. Again no pressure and honest and made us feel comfortable the entire time. Got us a really great interest rate as well. We purchased the maintenance service package just so we could visit Friendly every 6k miles. Cannot say enough good things about this place. Keep up the great work. More
Exceptional salesperson! Tom Muff was a friendly, forthright and exceptional salesperson. He answered all our questions and made our experience one that we will remember as v Tom Muff was a friendly, forthright and exceptional salesperson. He answered all our questions and made our experience one that we will remember as very pleasant indeed. More

Friendly Honda is a Great place! Our sales person Tom Muff was extremely helpful to my husband and I when we decided to purchase our Honda Pilot. Great salesperson! Thanks Tom Our sales person Tom Muff was extremely helpful to my husband and I when we decided to purchase our Honda Pilot. Great salesperson! Thanks Tom More
I love Ron! This week just leased a new car from Ron! He has been exceeding our expectations for 29 years! It was wonderful to even see him sell my daughter her f This week just leased a new car from Ron! He has been exceeding our expectations for 29 years! It was wonderful to even see him sell my daughter her first car! ??? More