
Friendly Honda
Poughkeepsie, NY
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1,011 Reviews of Friendly Honda
Customer Service - Papa met us at the front door, was very courteous and helpful during our visit. He offered us food and drinks and walked us to his desk where he began the process of working with us to very courteous and helpful during our visit. He offered us food and drinks and walked us to his desk where he began the process of working with us to find the vehicle we wanted at a price that was "doable." He spent over two hours with us and never once gave us the impression that he was bored or disinterested. Quality of Work - Papa worked on 4 or 5 options, from leasing to buying with $ down or without, to help us get into the vehicle we wanted. He took my wife on a test drive to ensure she was comfortable in the vehicle and made sure he had "our" vehicle in stock. he spoke with us about the different finance options through AHFC and make the necessary phone calls to ensure our car insurance was transferred to the new vehicle. Friendliness - Papa asked about our family (we had our son), spoke with us about his family and was able to connect with us. He made us feel comfortable, true to the name Papa was "friendly" throughout our entire visit. Since we purchased the vehicle, he has called and emailed to make sure we were/are satisfied with the pilot (we are!) Overall Experience - very positive. We are currently leasing an Acura TSX and because of our experience with Papa, when our lease is up, we'll be back in to look at purchasing another vehicle from Friendly Honda. In addition to "us" returning, I will be recommending Friendly Honda to both friends and family. Price - Papa and the sales manager were willing to work with my family to make the pilot as affordable as possible. I understand that this is a business and that the dealership needs to make a profit in order to survive, but think that Papa did an excellent job of expressing our needs to the sales/business person, which ultimately allowed us to purchase the pilot. From the moment we entered the showroom, till the time we drove off the lot in our new pilot, Papa did an excellent job of making us feel comfortable and meeting our needs. You should be very happy to have him as a member of your team! More
Bruce Haron and Friendly Honda have been a dealership that myself and my husband have used for many years. Bruce treats you like your a dear friend and is very sincer. There is NO used car dealer feeling that myself and my husband have used for many years. Bruce treats you like your a dear friend and is very sincer. There is NO used car dealer feeling with him. We will return to Bruce the next time we need a car. More
Danielle Weibrecht was a pleasure to deal with from start to finish and I would highly recommend her to family, friends and anyone I talk to that are looking to purchase a car. We look forward to dealing wi to finish and I would highly recommend her to family, friends and anyone I talk to that are looking to purchase a car. We look forward to dealing with Friendly Honda for all our service needs on both our new Pilot and our new Civic. More
The whole experience was great. Frank is a great guy and a wonderful salesman. The financial person we dealt with was very helpful. We are so grateful to Friendly Honda for getting us a great car at a great a wonderful salesman. The financial person we dealt with was very helpful. We are so grateful to Friendly Honda for getting us a great car at a great price! More
Bruce was very easy to work with. While he was responsive to any quations I had, I didn't feel pressured into buying a car. I did look at Pilots at 3-4 other dealers, but I am happy that I chose to work with to any quations I had, I didn't feel pressured into buying a car. I did look at Pilots at 3-4 other dealers, but I am happy that I chose to work with Friendly Honda. It was also helpful to have questions anwered through email when I was working and not able to make a call. More
My salesperson, Danielle Weibrecht completely exceeded my expectations during my visit to Friendly Honda. Danielle was professional, well informed, and took the time to explain every aspect of my Honda tran expectations during my visit to Friendly Honda. Danielle was professional, well informed, and took the time to explain every aspect of my Honda transaction in an articulate manner. Her straightforward and friendly nature made this a great experience instead of a stressful one. She listened to my concerns and needs, and made appropriate recommendations so that I would end up with the right choice of vehicle. I also dealt with Colin for some aspects of this transaction and he too was very congenial and answered all of my questions to my complete satisfaction. I would recommend this dealership as a whole over any within the local area, having visited them all in the past. I am so happy to be driving my new Honda! More
Always a pleasure to work with Friendly Honda and of course Dan Tomasetti is one of your best employees!!! I was very satisfied with the treatment I received from Jim - he made sure I was comfortable wi course Dan Tomasetti is one of your best employees!!! I was very satisfied with the treatment I received from Jim - he made sure I was comfortable with the deal and also went over the whole car with me before I left the showroom. More
The sales team from Friendly Honda was the only dealer we were working with who went out of their way to call us and email us numerous times telling us how much they wanted our business. They were always ve were working with who went out of their way to call us and email us numerous times telling us how much they wanted our business. They were always very professional and never pushy. They answered all of our questions. More
I have purchased vehicles in the past at Friendly Honda and they are excellent! I highly recommend them to everyone! I believe I received an excellent deal on my trade. I love the line of Honda products an and they are excellent! I highly recommend them to everyone! I believe I received an excellent deal on my trade. I love the line of Honda products and I recommend them whenever the opportunity arises. More
I was treated very well, with no pressure to purchase the car or any additional features. The car that I selected was ready for me the same day. All paper work was clearly explained to me as well as how thin car or any additional features. The car that I selected was ready for me the same day. All paper work was clearly explained to me as well as how things worked in the car. I was also very happy to get a beautiful key ring, a pink hat and a full tank of gas! I bought my car for a great price and am very pleased with it so far. More