Friendship Ford

An extended warranty and a gap fee I wasn't informed I was getting. I trusted and signed where the Xs where located. My bad for not paying attention. Also had to sign 2 different contracts and the contrac was getting. I trusted and signed where the Xs where located. My bad for not paying attention. Also had to sign 2 different contracts and the contracts had different prices on it.Brian did a good job presenting the car. He made the initial part easy. More

Excellent service! I inquired about a vehicle online and someone immediately called. Upon arrival to Friendship Ford they had the vehicle parked out front waiting on me and the salesman came right out! It w someone immediately called. Upon arrival to Friendship Ford they had the vehicle parked out front waiting on me and the salesman came right out! It was such a smooth and stress free experience. I highly recommend them! Ask for Johnny. He went above and beyond for us!!! More

Excellent service! Fast in, fast out. This was the second routine service since buying the Explorer new from them. Great service, and got an incredible deal when traded in our other Explo This was the second routine service since buying the Explorer new from them. Great service, and got an incredible deal when traded in our other Explorer several months ago for a new one. About $6,000 difference compared to another Ford dealership!!! Also manager called us with information on a question we had regarding settings, and even followed up with a phone call to make sure it resolved the issue. Very Pleased. More

excellence in service Friendship is the best!!! Friendly Fast & Fair. a rare combination. Jenny got my F350 in for hervice had someone take me home so I could get to work a Friendship is the best!!! Friendly Fast & Fair. a rare combination. Jenny got my F350 in for hervice had someone take me home so I could get to work and then came to get me when my truck was ready. More

Service after sale sucks! The purchase went fine and the vehicle is ok except that when I drove it home (700 miles) it shook a bit and the tires chopped. I asked them to pay f The purchase went fine and the vehicle is ok except that when I drove it home (700 miles) it shook a bit and the tires chopped. I asked them to pay for an alignment and balance...they refused. They said it passed their inspection. Then the title was filled out wrong ( my fault on the address) and all that was requested of them by Missouri DMV via myself was to type up on letterhead that a mistake was made on the address for the buyer on the title and have a notarized signature on that paper. This I needed to satisfy Missouri DMV. They would not even do that! DO NOT BUY A VEHICLE FROM FRIENDSHIP FORD. Their customer service ends when you walk out the door! They took 2 weeks to tell me that they decided to do nothing about the title. VERY POOR CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!! More

DO NOT PURCHASE FROM FRIENDSHIP WHOLESALE CENTER This is for Friendship Wholesale in Bristol, where Friendship Ford dumps their trade-ins. If there was a way to have no stars and still be able to pos This is for Friendship Wholesale in Bristol, where Friendship Ford dumps their trade-ins. If there was a way to have no stars and still be able to post a review I would be doing that!!! I bought a car from their wholesale center May 31. During the test drive I noticed it was making a sound in the front when I turned left and I mentioned it to the salesman...and he played dumb like he didn't notice it when he was driving the car (of course). However he did say he'd run it down to their mechanic and have them look at it. He came back and told me it was either the alignment or a CV joint but it would be an easy fix and they would allow $300 for it. Being the trusting soul that I am I believed him and paid cash for the car and brought it home. I only drove it two days before the noise got worse, and it with has been with my mechanic the rest of the time! I'm getting ready to have to do a major repair in it after driving it only two days!!! How this car ever passed their pre-sale inspection is beyond my comprehension. On top of it all, the differential fluid in it is full and new so somewhere along the way someone knew there were issues and they topped it off so it could sell. I am so angry and upset, and emptied my savings to buy this car so I cannot even afford to fix it without using a credit card. It was not a cheap piece of crap it was almost $7000! I guess that makes it a expensive piece of crap...?? I'm disappointed and disgusted that I was taking advantage of. A call to the manager of the dealership only resulted in an "I'm sorry" and "we would have never topped the fluid off and put it on the lot". Right. I wasn't born yesterday. Run don't walk as far AWAY from any of these dealerships!! I don't care what they tell you or anyone else tells you, the bottom line is they want to sell somebody something and they will tell you whatever you want to hear so that you will buy a car. Tomorrow I will be paying for my local Subaru dealership to put new AWD clutches in my center differential to the tune of $1100, on a car I JUST BOUGHT. The service employee doing the work stated that there was NO WAY that the Friendship Wholesale didn't know about this. I am so disappointed. More

Amazing customer service We are from Arizona and Service squeezed us in the same day. Called in at 10 and had a 3pm appointment.We were back on the road in 2 hrs. Treated very We are from Arizona and Service squeezed us in the same day. Called in at 10 and had a 3pm appointment.We were back on the road in 2 hrs. Treated very well More

Great! Jay Gaylor was very helpful and patient with us! He showed us all the features on the Ford Escape. I would definitely recommend Friendship Ford, they Jay Gaylor was very helpful and patient with us! He showed us all the features on the Ford Escape. I would definitely recommend Friendship Ford, they were easy to work with. More

Fast friendly service! Love my new Ford Escape, Gabe was very helpful in explaining all my features and setting up my Ford Pass! Have and will continue to reccomend this dea Love my new Ford Escape, Gabe was very helpful in explaining all my features and setting up my Ford Pass! Have and will continue to reccomend this dealership thank you Friendship Ford of Bristol, More

Friendship Ford I would highly recommend shopping at Friendship Ford. Great facility and friendly people. The new building is very nice and modern. I will definitely I would highly recommend shopping at Friendship Ford. Great facility and friendly people. The new building is very nice and modern. I will definitely do business with Friendship Ford in the future. More