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Friendship Ford

Bristol, TN

3.7
107 Reviews

3192 W State St

Bristol, TN

37620

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Showing 107 reviews

April 19, 2019

60 000 mile service. Very honest and friendly people to work with. Always come here for service. I will come here to buy my next Truck. I would consider David Minor a Frie More

by william f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Minor, Jenni Townsend
April 15, 2019

Excellent customer service I would recommend Jenni for any service need, she was very helpful and made sure all my concerns were taken care of. Also the gentleman who filled in More

by sparks817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni Townsend
April 13, 2019

Excellent staff, excellent service! Gabe was my go to man and he worked hard to keep me within my alotted budget. His honesty and willingness to answer all my questions without side step More

by Pig2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Hawley
April 02, 2019

Wonderful experience Matthew M at friendship was wonderful to work with! He was honest and patient and really took time to help us. He was not the least bit pushy which I More

by Luvmyhonda17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew M, finance manager with beard
March 16, 2019

Easy to Deal With When looking for a new vehicle to purchase I was put in contact with Anthony and he was able to show me the vehicles they had in stock that I was inte More

by BigBoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Campbell
February 27, 2019

Great service Appointment was kept on time and all requested procedures were performed and expanded throughly Got price for upcoming new tires without asking Co More

by Hunter2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Townsend
February 26, 2019

Bait and Switch A classic bait and switch organization. I contacted them about a truck they had listed online. However it was a "listing malfunction" but they were More

by TLB1
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haley F
February 15, 2019

Good work on repairs Good work on the recall that were done but I found two tires low in pressure after they checked the tread and told me I needed need ones in the summe More

by Grapekitten75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Dykes
February 14, 2019

Complimentary 1st Oil Change at 5000 miles Jenni was very friendly and professional. Service on my Ford Explorer in Bristol did not take long at all. Thank you very much for the free oil chan More

by Author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenni Townsend
December 16, 2018

Worst service experience ever. Carmax took our car to Ford, told them what was wrong, it took them two weeks to fix it and when they did, they didn't even fix everything thr Crarmax More

by Td0909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Townsend, Jenni Townsend, Cody Dykes
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