Friendship Ford
Bristol, TN
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60 000 mile service. Very honest and friendly people to work with. Always come here for service. I will come here to buy my next Truck. I would consider David Minor a Frie Very honest and friendly people to work with. Always come here for service. I will come here to buy my next Truck. I would consider David Minor a Friend not just a salesman, I have purchased three f150 trucks from him and I will purchase my fourth one from him. More
Excellent customer service I would recommend Jenni for any service need, she was very helpful and made sure all my concerns were taken care of. Also the gentleman who filled in I would recommend Jenni for any service need, she was very helpful and made sure all my concerns were taken care of. Also the gentleman who filled in for Jenni while she was away. Sorry can't remember his name. Both were excellent More
Excellent staff, excellent service! Gabe was my go to man and he worked hard to keep me within my alotted budget. His honesty and willingness to answer all my questions without side step Gabe was my go to man and he worked hard to keep me within my alotted budget. His honesty and willingness to answer all my questions without side stepping or coming up with lame answers helped to sell me on buying a Fiesta from them. Anyone who’d stick his neck out to assure you that you mattered more than the actual sale is Five Star in my book. More
Wonderful experience Matthew M at friendship was wonderful to work with! He was honest and patient and really took time to help us. He was not the least bit pushy which I Matthew M at friendship was wonderful to work with! He was honest and patient and really took time to help us. He was not the least bit pushy which I greatly appreciated. He even stayed past closing to help us. The finance manager was also wonderful to work with. They both had a great personality and made us laugh. I would definitely recommend Friendship to anyone who is looking to purchase a vehicle. Thank you Matthew M for doing such a wonderful job and for being so patient and kind to us! More
Easy to Deal With When looking for a new vehicle to purchase I was put in contact with Anthony and he was able to show me the vehicles they had in stock that I was inte When looking for a new vehicle to purchase I was put in contact with Anthony and he was able to show me the vehicles they had in stock that I was interested in. When I chose the one I liked the best going through the paperwork was easy and everything was explained clearly. Working with Anthony was wonderful and I will be back when it is time to get my wife a new vehicle. More
Great service Appointment was kept on time and all requested procedures were performed and expanded throughly Got price for upcoming new tires without asking Co Appointment was kept on time and all requested procedures were performed and expanded throughly Got price for upcoming new tires without asking Completed on time as promised More
Bait and Switch A classic bait and switch organization. I contacted them about a truck they had listed online. However it was a "listing malfunction" but they were A classic bait and switch organization. I contacted them about a truck they had listed online. However it was a "listing malfunction" but they were more than willing to sell me a truck at a price 36% higher. I would be very leery of a company that displays this type of ethics. At the time of this review the "listing malfunction" is still posted on the website. More
Good work on repairs Good work on the recall that were done but I found two tires low in pressure after they checked the tread and told me I needed need ones in the summe Good work on the recall that were done but I found two tires low in pressure after they checked the tread and told me I needed need ones in the summer other than that good job More
Complimentary 1st Oil Change at 5000 miles Jenni was very friendly and professional. Service on my Ford Explorer in Bristol did not take long at all. Thank you very much for the free oil chan Jenni was very friendly and professional. Service on my Ford Explorer in Bristol did not take long at all. Thank you very much for the free oil change. More
Worst service experience ever. Carmax took our car to Ford, told them what was wrong, it took them two weeks to fix it and when they did, they didn't even fix everything thr Crarmax Carmax took our car to Ford, told them what was wrong, it took them two weeks to fix it and when they did, they didn't even fix everything thr Crarmax tech told them was wrong, so when they went to bring the car back, WOW....they noticed the other thing the tech told them was ACTUALLY broken, so we had to wait AGAIN, on parts and service. Would never use them again. Ever. More