Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Frisco Chrysler Dodge Jeep Ram
Frisco, TX
2,257 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram
Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX.
Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer.
Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models.
We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,257 reviews
March 22, 2024
For the second consecutive visit I have had a xxxx of a time with this service department. For the second consecutive time I've had poor communication & felt like I was forgotten about. This last visit I d time with this service department. For the second consecutive time I've had poor communication & felt like I was forgotten about. This last visit I dropped my truck off on 2/22 I started out with James Bohn. AFTER 2 WEEKS thank goodness Ryan Parish took over for my vehicle. If there is one positive experience it was Ryan. He's the only one who gave a xxxx about me & keeping me updated on a regular basis. Ryan deserves a 10 out of 10. I got my truck back on 3/11 thanks to Ryan & the service tech going above & beyond after the fact. With this being the second consecutive visit with major communication issues & the fact it took over 2 weeks for both visits & without loaners offered, I will not be coming back due to the lack of communication & length of service. If I was offered a loaner or rental I would consider coming back, but I'm afraid those are not options & not something I would like to test again. Again Ryan is awesome & you need about 20 Ryan's. More
by RAVENROWE61
Employees Worked With
James John
March 22, 2024
I arrived 15 minutes early and it took 20 minutes for someone to come out. After more than an hour, my vehicle hadn't moved. So I left. I was told an appointment was just to get my vehicle in line. I cou someone to come out. After more than an hour, my vehicle hadn't moved. So I left. I was told an appointment was just to get my vehicle in line. I could have skipped the appointment process and just showed up. Why schedule an appointment? Worse than a doctors office. More
by ericjsiren
Employees Worked With
Lester
March 22, 2024
Excellent communication, great customer service. Knowledgeable and very respectful of our time, had the problem fixed and went above & beyond in helping get the problem resolved. Overall fantastic s Knowledgeable and very respectful of our time, had the problem fixed and went above & beyond in helping get the problem resolved. Overall fantastic service. More
by jennifer.herediacollins
Employees Worked With
Ryan Parrish
Verified CustomerMarch 20, 2024
Friendly environment as soon as I stepped through the doors Offered me water and asked if I knew what I was showing for and that his goal was to make sure he's was working for me doors Offered me water and asked if I knew what I was showing for and that his goal was to make sure he's was working for me More
by GOAT
Employees Worked With
Luke Gaskin
March 20, 2024
The dealership is dog xxxx but Davis is an incredible service manager The sales team is so bad I wouldn't ever consider buying a car there, but Davis has always been exceptional and I don't hesitate to c service manager The sales team is so bad I wouldn't ever consider buying a car there, but Davis has always been exceptional and I don't hesitate to come there for service More
by Chrisutah
Employees Worked With
Davis
March 19, 2024
Ordered radio in January and received finally after almost 2 months.Said it would be here 1/28. While Jeep was getting radio installed it was damaged in service and is now in your body shop getting new almost 2 months.Said it would be here 1/28. While Jeep was getting radio installed it was damaged in service and is now in your body shop getting new painted fender More
by jeffmassie
