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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.5
2,270 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,270 reviews

February 29, 2024

Absolutely worst experience I have ever had when dealing with a dealership and would not recommend anyone to go here. Please save yourself a headache and go somewhere because once they have your money, goo More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Cameron
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello Nick, Your feedback is important to us here at Frisco Chrysler Dodge Jeep Ram and I'd appreciate the opportunity to speak with you about the level of communication you have received from our Sales Team. Please reach out to me directly at your earliest convenience. Best, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

Apr 13, 2024 -

Nick responded

Aaron, Thank you for the automated reply, It took months of calling every single day, 2-3 calls a day, just to finally get a call from a manager to basically tell me that you don't care because you already have my money. I finally fixed the issue myself and come to find out, all of this unnecessary time and trouble I have spent with this dealership (including the 3 service visits that solved absolutely nothing) just to find that the sensor was installed upside down. Once it was turned right side up, the problem fixed immediately. Just for more clarification, one of your "most qualified mechanics" was working on this and could not address the issue, yet here I am with extremely limited knowledge on cars and was able to fix it in about 1.5 hours. You had more than enough chances to make this right, but absolutely no one was willing to put in this kind of effort. If you would like to know more, feel.free to call me anytime as you know I am in your system. I would call you, but I already know how that works and not worth the time anymore.

Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hey Nick, Thank you for your candid feedback. I sincerely apologize for my staff dropping the ball. I completely understand the frustration on your end. If you would like, please shoot me an email. I would love to see if I can help assist you in any way possible. aaroncameron@greenwayauto.com I hope you have a great weekend. Sincerely, Aaron Cameron General Sales Manager

February 28, 2024

Fast service. Kept me updated frequently. Very good to work with all around. I'll recommend ?? More

by tdreinholds62
Recommend Dealer
Yes
Employees Worked With
Last name Pearce I think
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate the kind words and are glad our team kept you well-informed. Frisco Chrysler Dodge Jeep Ram really values recommendations like yours, thank you.

February 28, 2024

Helpful without pushing and quick in processing the sell. Very helpful in looking at vehicles without being pushy. Additionally, the trade-in process was quick and easy as was the buying process. More

by latchison
Recommend Dealer
Yes
Employees Worked With
Davis Simms
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

That's great to hear! At Frisco Chrysler Dodge Jeep Ram, we prioritize efficiency and helpfulness in our trade-ins and buying process. Thank you for choosing us.

February 28, 2024

friendly and efficient everyone treated us well and they were very professional. great customer service! More

by jnfreytag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
luke gaskin
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to know that you appreciated the professionalism and efficiency of our team members. At Frisco Chrysler Dodge Jeep Ram, we pride ourselves in offering top-notch customer service. Thank you for your acknowledgement.

February 27, 2024

Excellent He kept me informed about the jeep through out the process Would recommend him More

by walkerd67
Recommend Dealer
Yes
Employees Worked With
Malakai
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your review and recommendation. Clear communication is a priority at Frisco Chrysler Dodge Jeep Ram, especially concerning any ongoing process with our Jeeps. We're pleased to hear feedback about our team's work.

February 27, 2024

Great service. Very professional The work performed was excellent on the Jeep And they kept me updated More

by ANTHONYSTINNETT
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with Frisco Chrysler Dodge Jeep Ram's professional service. We appreciate your acknowledgment of the work performed on the Jeep and our routine updates. Your feedback is essential to us.

February 27, 2024

I was able to do everything over the phone or through email. The whole buying process was very easy. I walked into the dealership and picked up my car in about 10 minutes. More

by ericwilkie
Recommend Dealer
Yes
Employees Worked With
Lewis Diaz
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our seamless remote buying process at Frisco Chrysler Dodge Jeep Ram. We aim to make car-buying efficient and satisfying. Thank you for your high rating.

February 26, 2024

Gavin made my experience a good one. Provided excellent service. He answered my questions thoroughly and directly. And he also listened to my concern and provided some options More

by laquisebeal
Recommend Dealer
Yes
Employees Worked With
Gavin
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to know you had a quality experience with our team at Frisco Chrysler Dodge Jeep Ram. Your feedback regarding attentive and thorough service is valued. Thank you for trusting us to address your concerns and provide suitable options.

February 26, 2024

David did a great job explaining the process as well as being very knowledgeable. David was very courteous and pleasant. More

by rwjmjohnson31
Recommend Dealer
Yes
Employees Worked With
David Pham
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about our team's knowledge and courtesy at Frisco Chrysler Dodge Jeep Ram. Looking forward to serving you in the future.

February 26, 2024

Ryan was quick, thorough and friendly The dealership was great. Ryan was quick, thorough and very friendly. I was out and in with an oil change, car, tire, rotation, and other maintenance issues with my Wag More

by maureenRedman
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 13, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your five-star review of Frisco Chrysler Dodge Jeep Ram's customer service. We're pleased our team could efficiently assist you with your Wagoneer's maintenance needs and provide a friendly experience. Thank you for sharing.

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